My tax prep contact officially retired and closed shop after 30 plus years of service. I had to…read moreleave town unexpectedly for several weeks. The tax prep person where I am currently located gave a projection of owing a ton of money to uncle sam. I decided to search on Yelp for someone more credible and found these awesome people/company to work with. Highlights are: 1. Very responsive, lightning fast reply's 2. Reachable via email, phone 3. Quick to review documents 4. Quick to set up a final appointment 5. All done virtually through a secure system that is user friendly 6. I did not pay as much as originally stated by the first person I reached out to 7. Outstanding zoom call that was quick and painless 5 out of 5 stars!

So this is the first year I owned a business (LLC) and was looking to get help and hopefully find…read morean accountant for the future. Now I'll be the first to say, I'm pretty lost with profit/losses and book keeping, as I said it's my first time. For the past 8 years I've just used TurboTax for personal, but as I said, first time with a business. Initially you talk with someone over a chat, they ask you questions and you answer them and send them forms. They said they could do my profit/losses for me for about $75 extra, I was fine with it, figured it was worth learning how to do it. Took about a month but finally had my appointment to talk over video (30min). They were 6min late and obviously very tired. I truly felt bad for Yuliya as she seemed so exhausted. We spent the first 18min looking at the Dept. of Washington tax site and she was showing me how to fix my prior quarterly tax filings because she felt I had labeled my business incorrectly. After I showed her what I was doing, she changed her mind and said "I think you're actually fine and doing it right". So that left us 6 minutes to rush through my tax return before her next appointment. In the end I spent $350 to save $3 (the difference in number between what I got in TurboTax vs. having it done by Nationwide). For me, if I would have learned something about better tax reporting for the LLC, it would have been worth it. But it just felt very rushed, very impersonal and honestly I'd rather just go back to doing it myself.

Hi, Shelly I'm really glad you responded, because this is a serious issue that needs to be…read moreaddressed properly. I want to start by saying I do not appreciate how this situation has been downplayed. When I came in to have my taxes prepared, the printed documents I was given showed my refund being routed to my old bank account--not the new business account I had clearly requested. I even called to confirm this discrepancy, and I was told everything had been updated correctly and that a new copy simply wasn't printed to "save paper." Despite that reassurance, I later found out through the IRS that the account information was entered incorrectly. Not only was the wrong account used, but the last two digits were also switched. This error caused significant delays and complications with Refund Advantage, and I had to spend additional time trying to resolve something that should have been handled correctly from the start. Because of this delay, I had to postpone a planned move for myself and my daughters, which resulted in me losing my deposit on a new place. This situation directly cost me money. What's even more concerning is how this was handled when I reached out. Instead of taking responsibility, I was blamed. There was no acknowledgment of the mistake, no apology, and no effort to make things right. That level of customer service is unacceptable--especially considering I paid $675 for a professional service that was not executed properly. I requested a partial refund as a fair resolution, given the financial impact and inconvenience caused. I was told, verbatim, to "forget about it," and that I would not be receiving anything back. At this point, I will be moving forward with filing a complaint with the Better Business Bureau and am prepared to provide all documentation, including the printed forms and communication records. I also mentioned pursuing legal action because this situation has not been handled appropriately at any level. I would still prefer to resolve this directly, but the lack of accountability and communication has made that difficult.

I paid $170 for tax advice on a 401k loan. I was not given advice just brushed off and told to wait…read moreto see what happens. I was told to have my taxes done it would be $250 when it came time to pay it was $395. I was told to call and discuss the loan in retirement. The representative never called me back nor answered my emails . I will not go back again as the advice I was given was not accurate. I am left to figure it out for myself. What a joke!

I asked Solution 8020 to help me apply for the PPP loan application. Inna with Solution 8020 was a…read moregreat help to me and my company. She was very knowledgeable. She helped guide me to one of the PPP lenders that was available. Solution 8020 provided my company with professional and continued assistance, by following up with the lender and keeping me informed on the process.  It was very exciting when my company was able to secure PPP funding.  When the time came for me to apply for the PPP Forgiveness application, I turned to Solution 8020 again. They helped me process my PPP Forgiveness loan application. They were knowledgeable and accessible. If I had questions they researched the answers to help me. I was able to get my PPP Loan Forgiveness approved! I am so happy that I hired Solution 8020 to help my business. I look forward to working with Solution 8020 for my tax needs and other business assistance services they offer. I highly recommend Solution 8020 for their business services. They genuinely care about the health and success of their clients' businesses. The staff are friendly and engaging, I enjoyed my interactions with them.

Inna was very professional, knowledgeable, and highly educated on all things taxes and correct tax…read morestrategy planning. She answered all our questions and was very courteous during our phone conversation. We appreciate her wisdom and her willingness to help people understand current tax laws and regulations. She comes highly recommended by us. A pleasure to do business with such a professional business lady.

I was struggling to look for a good CPA to help me with my taxes this year but it wasn't till I…read morefound Guy. He was familiar with Quick Books and helped me organized my balance sheets along with the complexity of my situation. Guy was very communicative, straight forward, easy to work with and reliable. I would recommend him to anyone.

I needed someone to figure out some very old stock transactions from a company that had no on-line…read moreaccessible information about them. Guy did an outstanding job of dealing with the 10s of sheets of paper they sent me. He then did a complete 2018 income tax filing for us. Outstanding service in all respects. Thanks Guy

Applied for a job in response to an ad on Craigslist some time ago, no response to emails or phone…read morecalls.

I do not recommend this company. What started as a good relationship quickly turned bad when my…read moreaccount was handed over to an incompetent bookkeeper, they double the cost and when I did not renew their service they still billed me for services that were not provided.

BBSI is a PEO service. They have a billing structure that is designed to secretly overcharge its…read moreclients. They charge fees based on the entire amount of overtime, if your a large business or anyone that does not like to get screwed this can get really expensive. Also they charge all the billing fees against employees sick time hours used? Is that even legal? Try asking them for a breakdown of Of fees, they will list numerous systems why this report can not be generated. You can expect to pay a much higher that quoted fee, based on All there hidden fees, and unexpected overcharges. There services also cause you as a company to reset all your companies s social security tax relates. This can have a huge unforeseen impact on the amount of unnecessary taxes paid. In the event you have a workman's comp claim, they want to push all the fees back onto its client. They sent us several emails asking us to pay an employee for loss wages! Really I think this is the service we pay for. They also tried to force us to have an employee drive into work for modified duty when we had a broken right foot, umm.. as a workman's comp service isn't this a safety concern?

The smartest decision we made was to use BBSI for our payroll. Simple easy to set up and even…read moreeasier to use. They save me so much time and head ache each month. If ever I have a question they are there to answer it. Truly professional with a truly personal touch. I wouldn't hesitate to recommend the to anyone.

I have been very happy with NW Acctg and tax service, specially Suzanne! I plan to continue having…read moreher do my taxes!

Not only am I an employee but I am also a client. I'm also the lady that is usually the one that…read morehas answered a good majority of you, the clients phone calls to schedule appointments with us. Appointments to have your taxes done, to get the excellent tax advice your looking for.. maybe it's for bookkeeping or for payroll services. For the same reasons you, yourselves look to NW Accounting & Tax Service year after year and why you recommend us to your friends and family is the reasons I also choose to stand by this wonderful family oriented company. Thank you my friend Janelle for doing my Taxes perfectly and thank you to Suzanne, Lewis, Amber, Cortney, Melissa & Miriam for being my friends as well... Your also the best co-workers

I didn't use this business. I interviewed here and one encounter was enough. I scheduled an…read moreappointment for the next day and confirmed it. When I showed up Carolyn had left for the day. For a business that interviews and hires people for a living, they don't have their shit together. They offered me a position on the spot without checking references, which was a red flag. They also asked me if I was willing to do highly unorthodox things like do collections on clients and borderline unethical things like do legal work for clients. Turns out they do work for most clients declaring bankruptcy and expect their accountants to be collection agents. Feel free to look up any of her former employees on linked in and they will verify this. Carolyn claims on her website to be both a CPA and an EA. hrallianceinc.com/about/ Do yourself a favor and do your due diligence. One quick check will let you know whether or not her credentials are valid. If you are considering using HR Alliance, I highly recommend taking the two seconds to look Carolyn Olson up on https://cpaverify.org. I hope this might prompt you to think twice about using HR Alliance, or at least prompt you to ask her a question or two ;)

I am a small business owner and do not have a lot of time to take care of my back office…read moreresponsibilities. HR Alliance Inc takes care of those responsibilities for me. HR Alliance also provides me with strategy that saves me money on taxes and also allows me to take advantage of true pre-tax group benefits that normally small business owners are not able to have access to. If I need additional employees, I can also rely on them to take care of that for me as well. I concentrate on the important revenue generating functions of my business.

Aquí hablan Español y ayudan con todo relacionado a declara los impuestos. Trabajan y comunican en…read moreuna manera muy eficiente, la verdad han sido de muchísima ayuda. Si vale la pena la manejada. También uno puede llenar las formas y enviar papeleo en manera digital por si no hay citas disponibles. Carmen Tax has been nothing but incredibly helpful to me and my family's business. They were able to retroactively correct years worth of misfiled taxes to help us get the return that we deserved. They primarily operate in Spanish, which to many Latino families is a sign of trust and reassurance!

This place is horrible. They charge 150 to do my taxes completely wrong. Last year I went to them,…read moreI was told I owed 670 back. Well once I paid it the irs sent me a letter with a check with 300 dollars back. Telling me I owed less than what I had payed. This year I still tried giving carmens tax the benefit of the doubt and tried filing with somebody else but, turned out to be the same story. I ended up not filing with them, I mean they don't even ask if I had done any donations or payed any collage courses or classes. Just horrible and for a bonus the lady's seem to be in a pretty bad mood all the time. From one struggling college student to another please don't go here to do your taxes, they'll just stress you out making you think you owe more than you do.