The services was nice, afterwards the assistant manager was not responsive to the mistake that was…read moremade. Here is the story; My friend and I booked in for two Spa manicures, the ladies who took care of us were wonderful! We paid extra to get Gel polish. The day after (today) My nail polish started to fall off. Not peel in bits.. I was loosing whole nails. Woke up with one gone, then lost another while doing laundry. Soon I was missing a pinkey. I called and explained what was happening - she said she would put a free services on my account. That was indeed the typical correction I expected. I explained to her that I don't live in Red Deer and the only reason we got it done there was because it is located between my friend and I. I am moving to Hinton, Alberta so we wanted to do something together. (My friend was the one who bought the gift card for us) I explained my situation to the Assistant Manager, Heather. And requested that the free service be given to my friend because I was not going to be able to use it and my friend lives in Lacombe and is in Red Deer often. She told me she couldn't give it to my friend because her nails were fine. So I explained again that I wasn't going to be able to use it. She repeated that the service had to go on my account and my friend could not use it. I was surprised by the repetition of her answer even though she knew I wasn't going to be able to use it. I didn't understand the reasoning behind the fact that I could not gift this service to my friend. (WHO PAID FOR ALL OF IT IN THE FIRST PLACE) Finally I asked if she was the manager, she informed me that she was in fact the assistant manager - she then proceeded to tell me that she would look into it and call me back tomorrow. Conclusion; Customer service is not top priority after you have gotten a service and it wasn't completely satisfactory. I have screenshot of the conversation between my friend and I - I send her pictures of my missing nails in WhatsApp before I even decided to call. I own a marketing agency - and one thing I cannot stand is poor customer service.

We booked Janelle for a prenatal massage for my wife. She came out ranting and raving at how great…read morese was as a massage therapist. The space is gorgeous with the renovations and definitely recommend going here.

Stephanie has a nice little shop downtown. She does an excellent & efficient pedicure. Time flew…read moreby, and I had very happy, pretty, little toes when she was done. :D She's very flexible in scheduling, and she's reachable by phone or email, which I really appreciated. She even offers side by side pedicures, if you wish to bring a friend along. It was pouring down rain & hailing outside. She offered to let me stay as long as I needed, as I was walking home. She's quite personable. She only accepts cash or cheque for payment, and does services by appointment only. Excellent all the way around!! I highly recommend Post Esthetics!!

My wife, Alix, has been Steph for 10?? or so years and loves her. She is a very friendly…read moreprofessional #PoshEsthetics

Been here for waxing, the location is nice and Lynn is very gentle. She help make waxing intimate…read moreareas a lot less awkward.

I would definitely recommend this spa! Lynn is friendly and kind and obviously cares about her…read moreclients. I look forward to appointments with her- she is really good at what she does!

I got my bf a body wrap: I made sure to ask how long the treatment lasts before paying. I was told…read morethat the wrap is 20min: but it was actually 1hr30 total with the rest of the treatment, which i was told later on after paying, once my bf got there. It was obviously confusing and a misunderstanding on my part. However we were planning on the 20min since we had an appointment to go to after. The owner refused to let us cancel it without losing half our money: the wrap was 185$ before tax and tip... She could of made an effort to let us cancel it without losing over 100$, since the misunderstanding was obviously fair. Even if a worker came in just for the wrap, I doubt they get paid that much for an hour and a half. Cheap attitude, especially that we were regulars.

From the owner: We are thrilled to announce the opening of our brand new business, where relaxation and…read morerejuvenation meet in perfect harmony. At Red Deer Steam and Spa, we believe in providing our valued customers with an exceptional experience that combines the healing power of steam therapy with the indulgence of luxurious spa treatments. Our 7000 sq ft facility is designed to transport you to a world of tranquility, where stress and worries melt away. Step into our serene oasis and let our expert therapists pamper you with a wide range of services tailored to your individual needs. Indulge in the therapeutic benefits of our steam rooms, where the gentle heat and steam will detoxify your body, improve circulation, and promote overall well-being. Unwind in our luxurious spa, where our skilled therapists will melt away your tension with soothing massages, invigorating facials, and revitalizing body treatments. But Red Deer Steam and Spa is more than just a place to relax; it's a sanctuary for self-care and personal wellness. We believe that taking care of yourself is not a luxury, but a necessity. Come and experience the ultimate in relaxation at Red Deer Steam and Spa. Your well-being is our top priority, and we are committed to providing you with an unforgettable experience that will leave you feeling refreshed, rejuvenated, and ready to take on the world. Visit our Facebook page and join our community of wellness enthusiasts today!

Best massage of all. Everyone there does a fantastic job!!…read moreGreat at working the kinks out.