Amazing service! His service is the best and very trustworthy customer service care I've received!read more

From the owner: Personal and…read moreBusiness Income Tax. Payroll Service. Auto, Home, Life Insurance. Notary Public.

I contacted your office simply to ask basic questions about your services before scheduling an…read moreappointment, which is a reasonable expectation for any potential client. I was not attempting to discredit your business or take up excessive time -- I was seeking clarification to make an informed decision. Unfortunately, I felt dismissed and the conversation was ended abruptly, which came across as unprofessional and unwelcoming. Clients should feel comfortable asking questions before committing to an appointment. I shared my experience honestly, and I stand by my review. I hope this feedback helps improve communication and customer service for future clients.

I am writing to express my appreciation for the exceptional service I received from Linda, who…read moreassisted me with forms 941X. Her knowledge of payroll taxes is extensive, and I found her to be not only remarkably intelligent but also incredibly friendly and approachable. if you are seeking someone with expertise in payroll taxes, I wholeheartedly recommend Linda for her outstanding support and proficiency in this area.

They are great, got audited a wile back and they took care of everything. Been going for years!read more

meh...didn't feel like I got the best deductions for the money I spent. this company has me owing…read more$150 more in federal taxes than turbo tax does. no mention of possible extra write offs or little ins- and- outs that CPA's know about that the regular laymen doesn't know. only benefit was that I didn't have to mail them in myself. ill just do it online next year. Update: this dude is an idiot. I got a letter 3 weeks ago saying he did my return incorrectly now I owe more money.

This is by far the worst professional tax accounting firm I have ever encountered. They use…read moreoutdated systems and protocols, are grossly unprofessional, have no clear processes, and lack communication. The staff, particularly Darlene and Deanna, seem incompetent. They made numerous errors on tax returns, which had to be corrected numerous times . If you don't want to be audited by the IRS, avoid this firm at all costs. I'm shocked they still have clients. The experience with this firm has been deeply concerning, especially regarding tax filing. The frequent errors and unprofessional communication have been disheartening. Deanna's constant inaccuracies only added to the frustration. We will not be using their services again. Their lack of attention to detail and the resulting errors have caused us unnecessary stress and inconvenience. We value accuracy and professionalism in handling our financial matters, but this firm has failed to meet those expectations. Overall, our experience has been disappointing, and we cannot recommend their services to anyone seeking reliable and competent tax assistance.

We had our taxes done here for 2022. Super fast, easy and complete the first time - Really!…read more Will do it again this year, for 2023.

Had great service! They did a great job separating personal and a new business filing stuff. They…read moretook the time to help even past close! Took so much worry and stress off my shoulders! Price was very very reasonable! And every service was handled. Will be doing taxes here again for sure

Hooked on Hooks & Books!"…read more All my life, I've known one thing for sure: I am not an accountant. Sure, I can add and subtract, maybe even whip out a fraction or two when I'm feeling dangerous but deciphering IRS laws? That's a level I'll never reach. So, since the dawn of my tax-paying days, I've always hired an accountant or CPA. My first one was so old, I'm pretty sure he and Moses shared tax tips on the ark. But let me tell you, that man could do taxes. I'd walk in with a shoebox full of random papers, and a few days later...violá...a perfectly filed return would appear, like magic. Years passed, and sadly, so did Ben, my beloved accountant. Then came Tom, young, sharp, and just as good. Life was good again... until I moved out of State. Turns out, the tax code changes faster than my Wi-Fi password, and I had to start my search all over. With no local connections and a deep distrust of doing my own taxes (a dark time full of tears, calculators, and caffeine), I finally found someone decent. But he was busier than the DMV on a Monday and occasionally "forgot" to file things...small details, like my entire tax return. Back to square one. Then, one fateful day, Yelp led me to Hooks & Books. From my first call with Chris to sitting down with Mr. Hooks himself, it was smoother than a sunny day on calm water. Mr. Hooks was patient, thorough, and explained things no one had ever bothered to before. And best of all? He finished my taxes that same day! I walked out smiling, yes, even though I owed the IRS (and that's saying something). Hooks & Books is a true family business, professional, knowledgeable, and refreshingly human. They made tax season feel... dare I say... pleasant? I'm officially hooked on Hooks & Books. 10/10 would recommend to anyone who'd rather not risk summoning an IRS audit demon doing taxes alone.

From one notary to another, she's great to Work With! Thank you Vikki for the referrals!read more

I had a very disappointing experience with this notary service. I paid $30 for their help, but they…read morewere unprepared and unreliable. The same day, I ended up having to pay the sheriff's office $52 to complete the service anyway. The notary tried to charge both parties even though I had already paid, and at one point accused me of not paying, calling me dishonest. Fortunately, the sheriff's office confirmed I was a paying customer and continued the process. Later, the business promised to resolve the issue by notarizing a letter, but then canceled on the day of the appointment and said they would refund me on 8/20/25. That refund never came. I also received an intimidating phone call from her husband, who dismissed the importance of online reviews. The next day, the notary called me again and brought up my personal matters, which I found very unprofessional. In the end, I had to take my business to a different notary who was reliable, professional, and straightforward. I would caution anyone seeking notary or legal services to look elsewhere. They even tried to bump into me when I was waiting for an elevator first and cut infront of me and closed the elevator in my face and were very emotional rather than professional. Sheriffs and my child was present !

We've been getting our taxes done by Judy for decades, no matter where we live. In the past we…read moreencountered mistakes made by other well-known tax preparers, and we'll never make that error again. Judy does a great job; she's always accurate because she's well-educated and knowledgeable on tax preparation, she gets it done in a timely fashion, and we don't have to worry about a thing. We trust her, and that's worth a lot. Thank you, Judy!

It'a unfortunate that Harry C was not pleased with Judy's services, yet he went back a second time…read more Judy has prepared taxes for various of our family members for many many years. Our experiences have been positive. She doesn't give you the "bums rush", she is generous with her time & gives you her undivided attention. We will continue to utilize her services.