Wait time was a little longer then usual "No Problem" Dr Was attentive and pleasant bedside manners. BUT the front desk personnel were rude demanding (three people) I pay a deductible after the visit. If they had told me I would have not continue with my appointment.
They told me they called Blue shield and blue cross (secondary ins.) instead of Medicare (Primary) and stated I have a $52.96 deductible which I do not. There rudeness in a professional office was not needed, I had a follow up appointment and it could have been better checked and if owed paid at that time. When I got home I contacted Medicare whom stated I owe nothing, I today contacted Blue Shield Blue Cross stating I owe nothing. I recalled the office and they just reiterated there ignorance. Medicare should have been contacted and billed first but they refused. Now I have to wait till the Ins. Company's to put it in writing then I have to watch all my Ins. records when sent to ensure they don't walk away with fees that they are not entitled to. I cancelled any further appointments with these people. Its a shame because I did like the Dr. Ironically his wife does the billing. My wife worked several years as a medical biller and knows what I should pay. They stated when we find out and they owe me money they will reverse the charge to my Credit Card. I'm not spending my gas money to have then reverse the charge (I'm half/hour away) they can send me my check. read more
