Great experience, parts and service and take RV for warranty work. from Jayco did not buy my RV…read morethere. They took great care of us headed in and out within a week was done right the first time so really impressed with parts and service in Dunlap RV. It was our first time using them. Glad they're there.

We noticed when hooking up in the morning that we had an issue with our 5th wheel suspension…read more(bushing on the shackle). We called ahead to Dunlap RV and they said they would be able to get us in. They did a great job of diagnosing the issue and then were able to do the work that afternoon. Everyone was super friendly and knowledgeable. Thank you for getting us back on the road.

Jim J My wife and I…read morejust purchased our new Forest River Aurora 26BHS from Blue Compass RV in Ringold, GA. The customer service from beginning to end was stellar! We want to extend a special thanks to Emily (Sales Mgr), David (Finance Mgr), and Jay-Rod (Service Department). All of these people are great, customer oriented, knowledgeable, and helpful in every step of our purchase! If you are in the Chattanooga/North Georgia area, and want a great experience in purchasing an RV, these are the people to see!

Do not buy from this place or trust them with your RV. This was hands down the absolute worst…read moreexperience I've ever had. They LOST my camper! After months of being ignored and no one answering the phone, my wife and I had to drive down there, only to find out they had no clue where my camper was. They actually had to use a photo I took when I dropped it off to figure it out. They kept my camper for over 9 months and didn't do a single thing on the list of repairs I asked for. Not one! To make it even worse, the manager wouldn't even bother talking to me about their incompetence. It's obvious the old Mom-and-Pop shop that used to run this place is long gone, because the current management doesn't care about their customers at all. Save yourself the headache and avoid this place at all costs. They wasted my time, treated me like I didn't matter, and completely failed to deliver on anything they promised.

Camping World always gets a bad rap. Yes. They are HIGH-PRESSURE salespeople. Just like car…read moredealers, window salespeople, boat reps, or any business that utilizes a commission form of salary. If you haven't figured this out by now when shopping for high dollar items, then you haven't been out there shopping enough. For the record. I HATE salespeople. I walked into this dealer with a chip on my shoulder from the get-go. We knew exactly what camper we wanted, and we just wanted to see it. Our luck of the draw was Johnny Brooks. And Johnny and I did not see eye to eye for sure. In fact, I was sure I hated him after just a few minutes, that I left my husband to deal with him, I wanted nothing to do with it. But you know what? I got over it. Johnny is a good guy and in the end, we bought our camper, and he's been great! He took excellent care of us. Go Johnny! There are bad RV dealers across this whole country, and I think if more people that had good experiences posted instead of only the upset angry ones, people might find out that no one company has a monopoly on good or bad service. Yes, there are some smaller mom and pop dealers that could have 5-star reviews, but sometimes smaller dealers are inaccessible to the masses. And if anyone has paid attention to the GROWTH of the RV industry over the past 5 years, you'd realize the there have been hundreds of thousands of RV sold. HUNDREDS OF THOUSANDS!! In fact, growth is so explosive that year to date for Towable Travel Trailers alone in 2017 is over 290,000 sold! Are you reading that??? That is from January to August 2017. (see http://www.rvia.org if you want more info) I don't see hundreds of thousands of reviews ... SO look. Do your research. Understand that you are walking into a high-pressure situation, and try and see if from all sides. Camping World will always have our business. Chip or no chip.

Today we picked up our new camping trailer and our salesman Carl made sure we had the best…read moreexperience! He was entertaining and not pushy which made the experience even better. Even with some of the financing changes it was all in all a positive experience and I'm truly happy I didn't judge this place by the reviews on Yelp. From our salesman Carl to Pip the finance guy and Melisa the young lady who helped us with our purchase and made us feel like valued customers. Thanks for the positive experience!

If you're looking for an honest, knowledgeable, hardworking salesperson you can truly trust, ask…read morefor Rusty! My husband and I purchased our very first RV this past Saturday, and I honestly cannot say enough about the experience we had with Rusty. I started my research online and found an RV that caught my attention. I sent an email, and Rusty responded almost immediately. Instead of simply trying to sell me the RV I initially inquired about, he took the time to ask questions about what my husband and I were actually looking for--everything from the size and features we wanted to our budget. I explained to him that this would be our first RV purchase and that, as complete newbies, we didn't want to sink a lot of money into something until we knew this lifestyle was truly for us. Within minutes of speaking with me, Rusty sent pictures of an RV that he felt would be perfect for us--and it was well below our budget! He also told us that he had four other RVs in mind in case that one didn't meet our needs. He explained that the RV had literally just arrived that day and hadn't even been posted on the website yet. Because of the price and what it had to offer, he honestly felt it wouldn't last long and encouraged us to come see it as soon as possible if we were interested. We scheduled an appointment for the very next day. When we arrived, Rusty was waiting for us in a golf cart and greeted us with a warm, formal introduction. He explained his sales approach right from the beginning: his goal was to accommodate our needs and our budget by showing us the RVs he felt were the best options for us. What I appreciated most was that he did not hover over us or pressure us. He pointed out important features, educated us on what to look for when inspecting an RV, and then allowed us the freedom to explore and take everything in on our own. Every RV Rusty showed us was absolutely beautiful, but the one he had originally sent us pictures of was truly THE ONE. The moment we stepped inside, we felt at home. We knew that was the camper we wanted. Then came the stressful part of our day. While Rusty was showing us other RVs so that we could make an educated decision, another salesman showed the exact RV we had driven two hours to see and purchase to another customer. When we walked into the sales center, my husband noticed the customer sitting at a desk with the other salesman and immediately said, "I hope he's not trying to purchase that camper." Rusty immediately went to investigate--and unfortunately, that was exactly what was happening. Our hearts dropped. We truly thought we had lost the RV we had fallen in love with. But thank goodness for Rusty! Rusty immediately stood up for us and fought to make sure we were treated fairly. He explained to management that we had driven two hours, had a scheduled appointment specifically to see that RV, and had arrived before the other customer. The other salesman argued that because Rusty had been showing us other RVs while his customer looked at the camper, he should have the right to sell it. Rusty explained that he was doing exactly what any good salesperson should do--showing us other options so that we could make an informed and educated decision. He stood firm that because we had an appointment, had traveled two hours, and were there first to purchase that RV, it should not be sold out from underneath us. Despite the other salesman's efforts to undermine the situation, management agreed with Rusty, and because of his honesty, integrity, and willingness to stand up for his customers, we were able to purchase the RV of our dreams! Rusty, we cannot thank you enough for everything you did for us. From the very first email, you listened to what we wanted, respected our budget, educated us throughout the process, never pressured us, and ultimately went above and beyond to make sure we were treated fairly. As first-time RV buyers, we were nervous about the entire process, but Rusty made us feel comfortable every step of the way. You can tell when someone genuinely cares about finding the right fit for their customer instead of just making a sale--and Rusty is absolutely that person. If you are looking to purchase an RV and want someone who is knowledgeable, honest, patient, hardworking, and willing to truly go to bat for his customers, Rusty is the person you need to ask for! Thank you, Rusty, for helping us find our perfect RV and for making our very first RV-buying experience one we will never forget. We are beyond grateful!

Camped in my RV this week at the SEC baseball tournament. Parkway RV said they repaired everything…read morethat needed repairing. My slide out will not extend or retract all the way. My shower leaks. The black tank indicates 3/4 full after several flushes. The bottom door on my refrigerator will not lock shut. The shower head leaks. There is a broken vent over the control center that they said they would replace but didn't. They gave me a work order that said they repaired all this but they obviously did not. The unit is at Camper World having everything repaired that they said they had repaired. The 90 day warranty is no better than the paper it is written on. They denied to repair my slide out issues. I have contacted Parkway for a possible resolution but as of yet, no response. Beware!

Anthony came to my home to service the AC and Refrigerator on my Jayco 5th wheel. While here he…read morealso inspected and touched up my roof seals and found a dime sized hole in the roof that I didn't even know I had. He was extremely nice, fast, and (especially compared to Camping World) very economical. Anthony has certifications from the RV Institute and the experience of working in an Dealer Service shop. He's also very honest and up front about what he's qualified to work on. I'm happy to enthusiastically recommend Certified RV Solutions!

Mobile R/V service call as the trailer was not towable with the slide out stuck open. On phone…read moreconfirmed available before 5 pm. Never returned 2 follow-up calls or 2 text and did not show up to do the job he said he would. Left us stuck at a closing event. I then called HillCraft RV repair and they had a tech come to my site within 2 1/2 hours to fix it.

We purchased a 2018 Keystone Carbon from Mike at Chattanooga Camper Sales (CCS) in August of 2020…read more Even after reading multiple questionable reviews about thousands of $ of repairs, we were convinced by the warranty from CCS that we would be covered if something happened. We've now learned that we should have NOT bought from CCS under any circumstances. Here are 8 reasons why: 1. CCS recommended and installed a sway bars hitch system rated to 50% of trailer weight. Within 6 days, the hitch was bending and could have resulted in a catastrophic failure. This is criminal negligence. 2. CCS was negligent in maintaining the tires in working order, and within 8 hours of driving off the lot, two tires blew 3. CCS was negligent during the titling process and sold the trailer with an incomplete title. The title was missing multiple signatures & details which required multiple trips to the DMV to fix. 4. CCS installed a faulty fuse in our truck which required a repair from Ford Dealer 5. CCS failed to fully inspect the trailer even after assuring us everything was in working order. We discovered the speakers and the stove fan were broken even after we asked CCS to fix these items. 6. CCS lied and said the Fresh Water indicator was working. We had asked CCS to fix the fresh water indicator twice, and after both times, they said the indicator was fixed even when it was still broken as later confirmed by a different repair shop. 7. CCS was negligent in inspecting the sewer system and sold a trailer with a faulty system. The tanks on the trailer are mislabelled, and the valve on the second gray tank is broken. 8. CCS failed to prepare the trailer and sold it with empty propane tanks,a faulty battery, and one set of keys. CCS has taken advantage of us as new trailer owners and sold a "lemon" to us requiring thousands of dollars of repairs. DO NOT buy from CCS under any circumstances.

We just purchased a 2019 Thor RV from Garry Woodside at Chattanooga Camper Sales. We live in Boise…read moreIdaho and had to trust that the RV was as Garry said it was. We bid on the RV and won the bid. Flew to Tennessee and the RV was exactly as Garry said it was. We were delighted at the honesty and attention to detail Garry gave us over the phone. When we arrived to pick up the RV Garry spent a generous amount of time going over the RV and giving us tips and tricks to make sure we enjoyed our new RV. I cannot say enough about the outstanding customer service and ethical business practices Garry and Chattanooga Camper Sales showed us. If you are in the market for an RV - head over there, you won't be disappointed.

My Class C RV needed warranty work done and the nearest dealer in GA had a wait time that was…read moremonths out. I talked to the Manufacturer's representative and got the go ahead to call a mobile technician. I contacted Holland's and the response was prompt & professional. Inclement weather was approaching so I was offered two appointments on two different days back to back. The first appt was a washout so the next day Mr Holland arrived promptly. He is very courteous and professional and tackled the job right away. The manufacturer required before and after photos of the repair and as I had the before photos Mr Holland provided the photos of the repair with written details of the repair work. I highly recommend Holland's RV Repair & Service and would not hesitate to contact them in the future.

From the owner: We are a general mobile RV Technician Service. We are located in Will's Creek RV Park in Fort…read morePayne, Alabama. Preventative Maintenance. Slide-out and appliance maintenance. Winterization and DE winterization services. Generator service & repair. We are a general mobile RV Technician service. We also do PDI's(pre delivery inspections) and RV Orientation.

When the tech told us it was the first time they've worked on a Revel, I admit, I was nervous…read more Unfortunately, the heater stopped working in the middle of January-which is never a welcome surprise. Thankfully, everything was under warranty through Mercedes. The tech team provided updates with everything they did. All financial repairs not covered by warranty were clearly communicated. It is refreshing to find a dealer that is honest and upfront and everyone I met was friendly! Ive gone back many times since even though it isn't even in the same state. It is worth the drive every time!

Just wanted to post about my experience at Open roads in White, GA. I purchased a GeoPro and it…read moreneeded a small repair under warranty the unit is about 4 months old. After waiting forever and hearing tons of excuses from the service adviser (tech is sick, waiting on authorization, etc) I finally got the repair scheduled 3 months later. Got my unit back and they did not re caulk at all the area they cut up and the damaged and misinstalled the trim. Not to mention the multiple stripped and missing screws. I would be ashamed if This was walk I or one of my employees did I can not even believe forest river would authorize this place. See pictures of how they returned my brand new unit. I get that things happen but to return the unit like this and try to hide the incompetence is bad business in my book.