We have been taking our dogs to Cedar Dale for about 15 years. We always had a great experience…read moreand felt our babies were in good hands. It has recently changed hands and being managed by a new owner. It definitely has a different vibe which I guess I'm just not yet used to. The former owners, Peter and Bruce, were really in tune with our neurosis with leaving our dogs for extended periods. If we had concerns, they were promptly addressed and our minds were quickly put at ease. They had a long time, loyal staff that were really amazing and always made us feel totally comfortable. I think it's just going to take time for me to adjust to the new set up. The new owner seems wonderful and has an active Facebook page which provides pictures of what the dogs are doing on a regular basis. They have special dinners for the dogs on major holidays and make these homemade wonderful frozen treats that our dog goes nuts over. They have installed turf in all the play areas so the dogs come home with muddy paws, which I'm sure was very costly to have installed. Very nice upgrade. Our dog really enjoys her stay here. She loves the socialization and I appreciate that they mix it up where she gets to play with the big dogs and the little dogs. (She's only 40 lbs and usually prefers puppies and and little dogs). I hope Cedar Dale continues in the tradition of providing excellent service to their clients. It's clear that they love the animals and are engendering a warm, nurturing environment. I would encourage the staff to continue to work on communication skills. Communicating with a customer who is thousands of miles away while their pet is being boarded can be a challenge. Take the time to exude confidence that you've got everything under control and maybe follow up with a quick e-mail, especially if it's a long term boarder who is far away. I appreciate the Facebook page, it's a great way to convey to long term boarders that their pups are safe and happy!

I just spoke on the phone to Cedar Dale Pet Resort regarding my concerns over being over charged…read morefor my dogs boarding and grooming. They are making false claims. The woman on the phone said they have a note in their system that they told me the grooming prices vary and gave me cost estimates. This is untrue. They never spoke to me. If they had given me those prices ($600 for grooming) I would not have approved those charges. In fact they never spoke to me on the phone. All communication was done in writing via email. I have also attached the invoice I was given as an estimate and the grooming is listed as $0 - she said I should have known it wasn't free. And went on to try and shame me saying they don't work for free. That $200/ dog is normal for big dogs. Every other time we have boarded our dogs at other facilities they have either included a bath/groom for free or charged a small free, under $60 a dog. The only reason we did not use our normal boarding facility was they were closed for renovations the week we were going to be gone. Cedar Dale Pet Resort apparently feels that charging 50% more than the original written quote without getting authorization is acceptable. Please do not ever use Cedar Dale Pet Resort, they do not honor their price estimates and do not ask permission before performing services that can exceed $500-600.

I completely agree with Tammy L. I had complete faith and trust in Dr. Benzon and Dr. Benstead…read morebefore him. The new owners are not the same at all. They don't have the compassion and caring hearts that Dr Benzon and Dr. Benstead have. When It was sold, I swore I'd keep going there as long as Dr. Benzon was still on staff. And, if I could be assured my dogs would see him every time, I would still be taking them there. But, the new ower and vets seem like they only care about the money. My dog has been sent elsewhere twice in an emergency. Dr. Benzon would never have done that. And, I would have given him a five star rating. I still do give HIM a five star rating.

I wouldn't take any animal with a heartbeat to this place now. It used to be wonderful before they…read moresold and the new owners took over. Dr. Benzon was amazing and one of a kind. The staff now are heartless, have zero compassion, and totally incompetent. If you have a larger dog watch drug dosages. They have no idea how to calculate them. Their error almost killed our dog and they took zero responsibility. After spending 4 days in the ICU at an emergency vet hospital and $10,000 later they saved him. Which at first they didn't think he would make it through. The hospital told us the dosage was way too much for our dog. I wouldn't give any stars but I had to give 1 for this pathetic place.

I just left this place and couldn't wait to write a review…read more... My name is Becky. I owned Becky's Pet Parade in Evanston. We had about 180 dog walking/pet sitting clients. I am pretty particular when it comes to the care of my dog if you get my drift. I brought my Albino Doberman Royal Pain here for boarding. From the moment I dropped him off to the moment I picked him I was at ease, comfortable and grateful that I made the choice to bring him here. He earns his name and is a lot of dog. The minute I stepped in with him Howard, Lesley, Sue and Max made me feel like he was at home. Dena was very helpful too. They didn't try to upsell me even when I tried to upsell myself into a suite. Howard took the time to walk around with me and make sure I was at ease. I couldn't have asked for better customer service. They explained the fees and addons only if I liked (and yes I added a few pleasant nature walks... Royal Pain needs it). The big test upon getting home they passed with flying colors: no bad doggie kennel smell on Royal Pain. Thanks Woofmans. We will be back!

Always a great experience when we have to leave our Great Danes, Foxhound & Mini Weenie. We hate…read moreleaving them for vacation, but they have always been in great shape and happy when we pick them up. They also love Howard's dog toy selection !

Such a great selection of toys, treats, food and lots of cute colllars. They have been in Lake…read moreGeneva for a long time. Always friendly and clean store. I visit every time I'm in town.

Came into town to browse the shops and am so glad we stopped by Paws for Treats!…read more Very boutique style inside with all you could imagine for your pets. Mainly geared toward dogs, but we did find some goodies for our kitties! They LOVE their new turtle and crab "babies" and even sleep with them. We will definitely stop back when we are back in the area!

Tallie and Peter were awesome! We brought our two labs over, with one of them being a first time…read moreswimmer. The facility is very clean and the water temperature was perfect. Tallie was great in getting our pup comfortable with the water and swimming laps within a couple minutes. Very professional and friendly people, can't wait to return! Best, Charlie

If I could give dog paddle 10 stars I would! We live in Chicago (relatives in Milwaukee) and bring…read moreZiggy every time we're in town. Peter (and his wife) are so kind, friendly and considerate. There is a young woman (her name escapes me) who has been there a couple of times when Ziggy has gone swimming who is also super friendly and fantastic with the dogs. My whole family brings their dogs here and all the dogs feel the same -- they love it!! I wish we had something comparable in Chicago, but honestly, it would never be the same without this group of people running it anyway. We continue to be impressed and will continue to schedule him every time we are in town. Not only does Ziggy have the time of his life, we are met with friendly people and positive interactions. Everyone should try this and support this business. 10/10.

Have been bringing my dad here for quite a few years now. Wouldn't trust anyone else with our old…read moreboy.

Jim and Dawn have a compassion for people and dogs. I was diagnosed with cancer on my upper left…read morearm. Jim was flexible with my boarding of Daphnie my Shetland Sheepdog during my surgery to remove a myeloma skin tumor. Jim showed me compassion by taking great care of my "Precious Little Girl." I am a Viet Nam Navy Combat Veteran. I was afforded the opportunity to attend the Wisconsin Stars and Stripes Honor Flight to Washington, DC. I boarded Daphnie at the K-9 Country Club for a weekend of 2022. Daphnie was well taken care of. I have high regards for Jim and Dawn because they have compassion for customers and their "Precious Pet Dogs." Jeff H. Milwaukee, WI

Haven't even boarded the dogs yet, but their front desk is so welcoming and willing to help had to…read moregive them a 5 star. The dogs seemed so happy there also!!

I have been a client of The Barking Lot before the current owners took over the business about a…read moreyear ago (maybe two?). They have done a remarkable job of upgrading the business and it shows. It is not easy working with dogs, who like people, have different personalities and behavioral reactions. The staff really take the time to know the animals and the owners. They do all of my grooming (I have rescue huskies) and are still cheerful even when my dog(s) have displayed less than ideal attitudes and behaviors. In addition, they carry an extensive line of Fromm products, which is the only type of dog food I have used since 1993.

Great care, very large outdoor space. Our dog likes being there. If your dog likes being outside…read morewith plenty of room to run in a natural setting, this is the place.

I personally know the manager of this pet resort. She is very dependable, knowledgeable, dedicated,…read moreand professional. I also know people that have taken their dogs here for boarding. I've heard nothing but good things about this business. Centrally located, and hours that are flexible for all customers schedules. Reasonably priced, and top-notch trained staff.