My son's and my necks were stiff and painful. So, we did a Google near-me search and found Shelby…read more He is professional, respectful, kind, and communicative. My son came out of his first session with Shelby and said that his pain was gone, and it was the best massage that he'd ever had. Then it was my turn. By my third massage, Shelby's foresight and compassion sent us down the road in much better shape. To top it off, Shelby shared stretches that I could do to continue the healing process. I am SO thankful that we found Shelby. Please do yourself a favor and book a massage with him today. Thank you, Shelby!

*cross posted on Google* This is a great place. Shelby is…read moreprofessional, respectful, kind, and communicative. I have had massage therapy for concussions over the years, plus I just enjoy getting a massage. I have been to 40+ different therapists over the years around the country and am picky. I opted for the CBD, and it was extremely relaxing. I appreciate the stretching and rotation that was incorporated with my massage based on my needs. I will be a regular client. Thank you, Shelby!

Great medical massage! Oliver really knows his stuff. I got great relief free n his massages. All…read morewent well until I found out his wife/business partner did not complete the paperwork correctly. My attorney had a chat with them about proper business practices.

I am so glad that I impulsively scheduled a session. I have been having issues with mobility and…read morefelt that the best way to begin to correct the problems would be a massage. I was/am right! Oliver is amazing and I can not wait to schedule another appointment. His communication about the process was outstanding. I am excited to learn more from him regarding how I can best care for my body and in doing so, enhance the quality of my life.

I have had several great massages here and they can usually get me in the same week! All the…read moretherapists have different styles and are all great at what they do. Definitely worth it!

From the owner: Here at Breathe Easy, we are dedicated to helping our community live a pain free lifestyle through…read morebodywork in the forms of: Structural Integration, Therapeutic Massage, Skin Care & Reflexology

I just didn't feel comfortable there. Was not at all happy with the treatment . Not a very friendly…read moreatmosphere and sitting in the waiting room listening to the receptionists talking about clients and even complaining about their own staff members. Not very professional.

I am not sure when businesses stopped believing the "Customer is always right." They aren't of…read morecourse, but the point of THAT saying is, "The customer ALWAYS has the upper hand, and can choose any business to take her money, so don't chase her away." Not if you want to have success in business. I mean, a friend once asked me, "Do you want to be RIGHT? Or be happy?" I chose happy every time. It is too bad that Medical Massage in Chehalis can't feel the same. About a decade ago, I noticed that some appointments I made with doctors and some other business would charge me if I had to cancel. They began to charge a "no-show" fee that was a percentage of the fee charged. Mostly, I noticed they were $40 or $50, and would be waived if you rescheduled, because they know, "life happens." So now I want to know - what benefit is it to a business to charge a large no-show fee of, say $100 AND require a 24-hour notice to avoid the fee AND make it absolutely strict - no exceptions? Who wins? The business? Maybe, but this is what *I* saw: So, I missed an appointment at Medical Massage in Chehalis. The fee was, as advertised, $100. When I checked MY records, I HAD canceled! I had a kid who needed to be picked up from school at the exact time of the appointment, and I called in the morning to cancel. They were SO nice about rescheduling my appointment. And then I got a bill... for $100. What? But I canceled!? No, I canceled the same day as the appointment. THAT means they could still charge me the $100. Ok, fine, I thought. The therapist wasn't THAT good, but Medical Massage is in a convenient location to me, so I let it go. Then, when I was at Medical Massage the last time, I overheard a conversation between the receptionist and another customer, "But I called!" she exclaimed, I called the day before! The receptionist gave her a smug look, "Well, the cancellation fee is charged by the computer, so if your call is even one minute under the 24-hour notice, then it charges the feel. And no, I can't change that." I wondered at the time, why does she DO that? Why not make arrangements with the customer for another appointment and give some leeway? She called 23 hours in advance, not 24? Who benefits from THAT policy? And the smug attitude told me the receptionist knew it was wrong. She knew she was risking losing a customer, but I just shook my head and didn't say anything. Why couldn't they see that the $100 does NOT replace the 40 appointment a year she would spend, otherwise? Medical Massage is so short-sighted! And then I got a text Monday, for an appointment with "Travis" at Medical Massage whom I stopped seeing because I wanted a different kind of massage. I assumed all my appointments with Travis had been canceled. And I didn't remember making the appointment, but I KNOW their rule, so I planned on calling from work the next morning. Then work happened. It got super busy, I was away from the phone all day and by the time I got out to my car where my personal phone is stored (by agency policy, I can't bring it on campus) I realized I had missed the 24-window. AND, I also know how unreasonable Medical Massage is and the business would refuse my "excuse," but I called anyway, "just in case." Nope. I said I didn't remember making that appointment because I stopped seeing "Travis," but she was adamant. *I* had made the appointment in September 2024, at my first appointment. So it appeared she had booked out for some period of time, and canceling with "Travis" had NOT canceled all the appointments, even after I met "Janis" and with whom I had an appointment on February 26, and had told the receptionist. I do NOT remember scheduling out six months in advance, and I had never met the "Amanda" person with whom I was scheduled. It seemed that when I canceled with Travis, the receptionist (the smug one) had just changed the appointments to someone named "Amanda. So, waiving the fee was an absolute "no" and I had only one option. I had to decide to leave Medical Massage. I refuse to deal with a "service business" that shuns service. I had to decide to leave Medical Massage. They aren't the only game in town, and I refuse to deal with a "service business" that does not value service. I wonder if "Amanda" and "Janis" both know that they were fired by me? I didn't want to fire them, I fired the business, but my guess is that the "business " is no more up-front with the employees than they are with the customers. "My way or the Highway" tends to permeate a business from the top down. The boss will not accept that customers have other responsibilities in life, and is unreasonable in the application of late fees, then they are too unreasonable for my money. And that is their choice. Medical Massage in Chehalis has unreasonable policies.

Kari and Cam have both given me massage. Each does top quality massage and is worth my time. I have…read morechronic pain with Insulin dependent Diabetes 2, Fibromyalgia, and Psoriatic Arthritis. Yes, I hurt. I feel so much better after getting my "Therapeutic Massages!"

The therapists at this office are all wonderful! I have seen each one to figure out who I like the…read moremost and that is a hard decision. I would suggest this office if you want a great massage!!