I had 3 massages from 3 different ladies here,all were a great experience! Planning #4 soon!!read more

My therapist was great she was very professional and caring. I would recommend this place if you…read moreneed a relaxing healing massage.

My hairstylist recommended Phim, and I'm so glad I took her recommendation. What I loved: 1)…read moreIndividual but roomy studio - no noisy salon 2) Phim is very warm and welcoming. You instantly feel comfortable with her 3) My brows - I'm a middle aged redhead with pale skin. I was afraid I'd end up with shockingly red brows that didn't match my age. Nope! Phim picked a style and color that suited my request - a natural brow in a shade close to my own color. It is closer to an auburn. 4) She has a light touch and very detail oriented. Did I say "What have I done?" that first few days? Yes. After a week, am I glad I got them done and love them? Absolutely (This photo is from the first day)

I've been seeing Phim for my brow retouched for the past 2 yrs or so... She does an amazing job…read moreevery time. Changed it up this time and added some hair strokes for the more natural look.. The style I got is considered ombre micro blading.. I would totally recommend her and I'm really picky. Lol

Thr ladies here get the job done. I had 2 massages here during my trip home…read more While getting one yesterday b4 my flight, some random dude walks in asks if they did more than massage. Lol. This is not a rub n tug massage place.

One of the best massage place in Washington. Ask for coco. She's amazing... perfect pressure…read more(strong)

This review is specifically about my experience as a trans femme here. I was unsure about coming…read morehere initially, after reading about places like Olympus Spa denying entrance to transgender women. I dress and present feminine, but am visibly AMAB. When I came in with my friend, who is a cis woman, they gave us both the pink sets of clothes and directed us to the womens side without asking or saying a word. Nobody bothered me while i was in the womens locker room and soaking pools, and everyone i encountered was friendly or neutral. The sauna and soaking tubs were wonderful, and overall, this was a great experience.

Palace Spa used to be a relaxing place and a fun treat once or twice a month. Self care is…read moreimportant, right? But, having said that, I'd recommend getting your self-care elsewhere. I will no longer give this establishment any of my money. I've been going here for many years. A few years ago, their was an ownership change. That's when a little gem started to slowly turn into a lump of coal. As will all things mechanical and aesthetic, maintenance is required. They seem to not even do the bare minimum in that regard now. I can only speak to the men's side of the clothing optional Spa areas, as I haven't been in the Woman's areas. But, there are loose tiles in the hot tubs. The tempature of the tubs is also an issue. The "Warm" tub is about right and most of the jets work correctly. The "Cold" tub is cold, but it should probably be about 10-15°F cooler to have actual theroputic value. The "Hot" tub is like warm bath water and most of the jets in that tub barely work or not at all. This has been the condition of the tubs for years now. . The Steam room has been down for many months now. I asked about it the last time I was there and the Eastern European woman who is, I think, a manager of some sort, immediately got argumentative, was rude, defensive and aggressive. All for me asking a reasonable question. She made some excuse about being able to find parts for the stem room. This feature is a very important part of what a facility like this has to offer, and part of what we pay the $40 entry fee for. They offer no discount or other compensation for this inconvenience to their customers. Just a very unprofessional looking sign taped to the window and inside the facility. That's another thing. The customer service is absolutely lacking. This is supposed to be a relaxing and welcoming atmosphere. The front desk is often manned by very rude people, especially when the Korean man is working the front desk. He's very rude and if he speaks English at all, I wouldn't know it. He's often busy looking at videos on his phone and ignoring you when you ask a question. No "hello" no "Thank You" nothing at all. He'll just push the credit card machine towards you to indicate you're supposed to pay and gather towels, a locker key and a uniform for you. They also often will be cleaning the facility with hoses drapped across the facility and that feature being shut down during operating hours. This is hardly relaxing and is very unprofessional. How about doing the cleaning when customers who pay to use the facilities you are cleaning aren't there? All in all, what used to be a nice spot is now a complete turd.

My friends and family have been telling me to go here for years and years, but I was never…read moreinterested. I am not body shy, and being around naked women does not bother me. I just had no desire to go until a few days ago when I booked a massage and got a day pass. I thought it would be a nice treat for myself. It was a wonderful amazing experience! All staff I met were friendly. Given a tour of the place when I checked in. Robe, towels, and cap also given at check in. My massage therapist was Alex. She is so tiny but got some real strong hands. This girl does NOT need a man to open a pickle jar. I went to the FIR rooms. I tried all 4 rooms, which have different temperature ranges. I then realized, I don't like hot rooms so I went to the cold room. The pool area which also have about 4 different pools with different temperatures ranges. I went for the cold pool, the temp says it was 60-65 degrees but I felt like it was a little colder than that. Overall, I fell in love with this place. I did not get to try their restaurant, but I will once I go back. They have water you can buy or you can bring in your own. Also, NO PHONES. Don't wait too long like I did, and give this place a try!

I'll be honest, this is one of the only day spas I've been able to find in the Tacoma/Puyallup…read morearea. My friend and I did go in on a Saturday and as expected it was extremely busy. The cons: I do not think I received the quality customer service that should be expected when being a first timer. When I checked in, I paid, did not receive any towels, bathrobe, or hair cap, so I had to go back to the front desk to get this because I didn't realize everything was needed when you get into the locker room. I also wasn't given a short tour or any kind of knowledge about what's available in the spa. There was a lot more options than I was aware of until another patron was kind enough to give us a tour and (shout out) Suzie let me know about the different options available after my scrub. The body scrub is a little in your face if you get the body scrub done in the pool area. If I were to get another body scrub, I would specifically ask to do it in the second room because there's a less traffic. As a first timer, it was definitely not something I expected, and I did not mean to stare, but holy crap what an experience. The services are a little pricey. I love getting facials but $90 for a 30 minute facial seems a little too pricey for myself when I currently already go to different spa to get my facials and it's about $120 for an hour facial. Might just be a preference, but, I will probably give Olympic Spa at least a chance to get experience their products and see if there's anything I really enjoy. Pros: You can literally stay all day. There is a restaurant that you can have lunch at and there are a lot of great options for you to do for the time that you were staying at the spa. I did the body scrub and was actually able to move my 6 o'clock appointment to 315 due to a last-minute opening. Suzie was amazing and tried to make me feel a little better about all the dead skin that was coming off of my body. The water options at the front have some great selections, however, they are $20 each. I bought one for each of us and I will be bringing that back with fruit inclusions for the future. Or DIY it and add some cucumber, strawberries, pineapple to your water to give it a real good relaxing vibe. And finally, it is a little strange when you are not used to seeing naked people, like ever, and seeing a room full of naked members. After 10 minutes though, you're used to it and it's pretty normal. I think the whole setting is set up for you to be your most comfortable self. And if you aren't comfortable with being butt, naked nasty your first time there, the quiet room, rooms, and cold room give you an option to keep your robot and still experience some of the amenities. Since there are obviously no photos/phones allowed in any of the spa areas, the only pictures I will be able to provide will be the food. Which is super convenient because it's in the spa and you just go in in your robe. I will definitely be returning. And I'm looking forward to my future adventures. Due to the customer service, which is one of the main things I look for in this type of service, I'll be giving it a three star review. However, when I go back, I will be reevaluating this review based on the customer service I experience at that time.

Lily is fantastic! One of the best massages ‍ be ever had. She asked questions and checked in to…read moremake sure I was getting what I needed. Don't be fooled by the website - you do not have to get walked on. Unfortunately the front desk staff were rude, disinterested and almost hateful before and after the massage. They'd get at most. The outside of the building/location was a little off putting but the inside is nice and very clean. We went in a friends recommendation and would definitely go back to get massages from Lily but if not for her the front desk staff would make me want to go somewhere else.

For my birthday, I treated myself to an essential facial, back microdermabrasion and eye brow wax…read morewith Yelena. Booking was very easy on their website and I like how they give detailed descriptions of their services. For my appointment, I was greeted by Yelena who asked me to fill out a questionnaire while she prepped the room. The place is decorated so nicely and it's super clean! She led me to the room which is cozy and inviting and did not feel like a doctors office. Yelena is so friendly and knowledgeable, I felt comfortable with her right away. The table that I was on was amazing too, I nodded off a few times because it felt just like a bed! My facial and back microdermabrasion were amazing and my eyebrows are on fleek! I loved my time there so much, I booked for another service for the following weekend. Definitely give this place a try and pamper yourself!

Don't write a bad review or else Jo B will be in your DMs being rude asking why you said what you…read moresaid in your review. I'm not arguing with someone over my experience. Do better and don't harass people who are honest in their reviews. Seriously makes me question all the recent five star reviews. Are you guys giving discounts for positive reviews? Only reason I can think of for all the recent five star reviews. The photos speak for themselves. The quality of work here isn't good. And the place is over priced.

Ughh I don't think dudes should be doing nails. He didn't pay attention to details . A lady started…read moreme off then switched to guy without my permission. I'm very disappointed.

Was able to book an appointment the night before, which is nice! My hair feels so much better after…read moregetting a haircut here, service was great as well!

Suu colors and cuts hair so efficiently and professionally. It feels like it's second nature. I am…read morevery pleased that she knew what I was seeking to control a strong cowlick and provide volume in the right places. I have wax for underneath and gel/shine for surface and top. So easy to style with a dryer and product and no brush. The salon shares space with Mimi's Cosmetics and they both support each other depending on who is busier. True partnering.

Appointment recommended, lots of parking. The ladies here are really nice, I've been coming off and…read moreon for years. It's changed hands but the quality of the Mani-pedi is still great. They got me in on a busy day with their appointment tool. I showed up early to use the restroom and they were able to bump up my appointment. Relaxed atmosphere. This place has been in the neighborhood for many years.

I am from the Olympia area, was going to dinner in Fed and wanted to kill 2 birds with 1 stone so I…read morebooked an appointment online the night before after scrolling through reviews. The atmosphere was great, very inviting. I was the only customer in there on a Tuesday afternoon it was very calming for my first time. I had scheduled a Gel-X with Miss Chakrya, she is so sweet. This is the most a nail tech has ever spoken to me before it was different but lovely. I'm giving a 4 star just because of price, online it's $10 for a French tip I paid $15. The design is the same on every nail and it was about $30. I was the only one there and there was no rush I wish they would have at least tried to tell me about prices. My total should have been over $100 without tip but since it was my first time they gave me 10% off VERY APPRECIATED. I just wanna warn about the parking situation, the establishment is located in a pretty decent sized plaza but even on a Tuesday @2pm the parking lot was PACKED so go early if you have an appointment. Miss Chakrya was very kind I never felt rushed with color picking or shaping. I WILL BE RETURNING