My Easter camping trip was nearly ruined by a plumbing issue with my camper trailer. I discovered an obstruction in the cold water line, and after some troubleshooting, found gravelly, calcium-like debris in the faucet screens--pointing to the hot water tank as the culprit. (Don't be like me. Change those anodes once or twice a year). After my efforts to clear the line failed, I knew they would have to be blown out, and started looking for a shop, but being Good Friday, none had availability.
Abandoning my trip, I headed home. 3 hours out, in Sumrall, MS, I spotted Dad's Camper Outlet. I took a shot, not expecting much, and wheeled in. I'm an experienced RV'er and know how hit-or-miss repairs on the road can be--but this place absolutely exceeded every expectation.
Surprisingly, they took me right in and within minutes, they had 4-5 team members working on the issue. They confirmed the problem as sludge buildup from the hot water tank and spent the next couple of hours blowing out the lines, flushing the hot water tank, replacing the anode, disconnecting cleaning and reconnecting faucets in the kitchen, bath and outdoor shower --getting sprayed with sludge in the process (see the photo below). They stayed polite, professional, and upbeat the whole time.
They fully corrected the problem and to top it all off, the price was more than fair. They even cleaned up the camper afterward. Huge shoutout to Justin Archer, the service director--he was an absolute lifesaver (Geaux Tigers!). Good heart and a consummate professional.
Thanks to the team at Dad's, my trip was back on track. Having a few smaller issues to be dealt with in the future, my camper will be coming back, well worth the drive to know it will be repaired by folks who have earned my trust. Can't recommend them enough! read more