I started my Monday morning having to bail out my boyfriend. I didn't have experience with these…read moresituations, but Vanessa at the front desk helped me immensely. She was very informative and calmed my nerves by being pleasant and giving me the right advice in regards to which steps to take for payment. I would definitely recommend this company to anyone who is seeking ethical and effective service.

Amazing bail company the best I've ever been to the service and experience from beginning to end…read morewas handled with such care... no one else can stand next to the all woman crew

came out ath the scheduled time - performed the job they were hired to do and did so with a smile…read moreon their face. also, haven't seen an ant since.. lol good work.

I chose My Son and I Pest Control and Termites because the pricing was very reasonable compared to…read moreother companies, and ultimately the price for the service was decent. Unfortunately, the communication and customer service throughout the process were extremely disappointing. My biggest issue was that I had to constantly seek out basic information that I expected the company to provide proactively. I was told I would receive an email with documentation explaining how to prepare my home for fumigation, including what items needed to be removed, what could remain, how to properly store food, what to expect during the process, and when I would be able to safely return home. I never received that information. I had to repeatedly reach out with questions, including having to ask for bags to properly store my food. Even on the day of service, I was still concerned about whether my food was being stored appropriately because I had not been given clear instructions beforehand. The scheduling and communication were also frustrating. I was initially given an 8 AM-8 PM timeframe, which is an extremely large window. I had to call myself to get a more specific timeframe, and even then, the company was delayed. I was told that it was "termite season" and they were busy. I completely understand that businesses get busy, but being busy doesn't prevent a company from communicating clearly and keeping customers informed. I also had questions about when I would be allowed back into my home and what the process would look like, and I had to continue reaching out for answers. Even as of today, there are still questions I feel I should have been provided answers to without having to repeatedly ask. At times, I honestly felt like I was bothering the staff simply by asking questions after my deposit had been paid. Communication through text messages was inconsistent and felt very disorganized. One positive is that the final price for the service was reasonable, although it was over $200 different from the initial virtual quote, which was another surprise. Overall, my frustration isn't necessarily with the service itself or the price it's with the lack of communication, preparation information, and customer guidance. When someone is having their home tented and fumigated, there are understandably a lot of questions and concerns. Customers shouldn't have to chase the company down for basic safety and preparation information. The service may be reasonably priced, but the communication needs significant improvement. I would strongly recommend providing customers with a detailed preparation packet/email, clear timelines, food-storage instructions, re-entry expectations, and proactive updates before and during the fumigation process. Price matches quality of service!

TV STOLEN + WINDOWS OPEN + GATES OPEN ALL WEEKEND!!!!!…read more The service was TERRIBLE and the owner JOSE VELEZ (Joe) was extremely disrespectful, he literally yelled and insulted us over the phone after we calmly provided constructive criticism after they missed and messed up SEVERAL steps in the process, left our gates and windows open, and we had a new TV STOLEN FROM OUR PLACE in the time they were here tenting!!!! We called to calmly mention these things and talk it through as new customers but the OWNER JOSE VELEZ (JOE) went literally NUTS of the phone. DO NOT WORK WITH THESE PEOPLE. There are much better companies out there. The tent wasn't even up a full 18hrs. We put a hold on our payment until we could discuss this with them with the intention of paying after having a civilized conversation (as it was only $2K bill - not much money at all) but JOSE VELEZ JUST YELLED and didn't even want to listen to a single word, repeating over and over through loud screams that we wanted to "screw them over" ... (again, over only 2K) ... If this is the way the owner and president of the business runs his business, he probably shouldn't run it anymore. Very low class. DO NOT DO BUSINESS WITH THEM!

I am really happy about the customer service that I have received by this company I have a quarter…read morecontract with them for my home and my home I saw the difference the first month. I recommend them 100%!!

I just want to say what a great experience I had with Time's Up fumigation. The whole experience…read morewas smooth, professional, and honestly better than I expected. You can really tell that the team takes pride in what they do and cares about their customers. Everything was done right, and I'm extremely happy with the results. Thank you to the entire team for making the experience such a great one. I would definitely recommend Time's Up fumigation to anyone looking for great service. Five stars all the way!

Tonight, Ernesto, owner of Time's Up Fumigation came to my house and VERY POLITELY explained that…read morehis company was a sub-contractor on the job and that the person, Juan, who I thought was the owner or supervisor of Time's Up Fumigation was actually the owner of SPRAY'EM DEAD TERMITE & PEST MANAGEMENT, the contractor on the job. While I appreciate Ernesto taking the time to come and apologize for what happened, Time's Up Fumigation allowed Juan to run this job with trucks from Time's Up Fumigation. Based upon tonight's conversation, I would not hesitate to use Time's Up Fumigation if I knew that Ernesto would be responsible for the job.

Recently I was in need of getting a document notarized for my 100 year old father. He has become…read morebedridden and unable to leave home. This became a major dilemma because the client must be present before the notary. Fortunately I found the service of Christopher Ritch online. He came to my dad's apartment. He was very professional and friendly. He took his time and patiently completed the process with dad. He showed compassion and respect for my dad. I highly recommend Mr. Ritch . I am happy to write this review because I had a problem and had to search for a solution. thinking that there are certainly others facing the same problem. Mr. Ritch is the perfect "solution.""M

Used the service today. Very professional with great attention to detail assuring everything was…read moredone correctly and completely!