Very friendly & knowledgeable staff. The dentist also helped me choose a dentist that was covered…read moreby my insurance so I wouldn't have to pay a large bill out of pocket. I'll make sure to recommend other people to them and hopefully I'll get insurance that includes them as an in network provider. My insurance has changed over the years so whenever they're included as an in network provider I always choose them. They're friendly, knowledgeable, patient and quick. I feel more like a person and not just a number when I visit them. Keep up the great work!

Not flexible, not great patient service unfortunately! Tried to become a patient but due to some…read morework obligations I had to reschedule 2-3 times and they wouldn't reschedule again said to "call same day". So for anyone working full time recommend looking elsewhere!

God bless Dr. Brodeur. I spit out part of a tooth, to my great surprise. A call to Westbrook…read moreDental had me in the chair in no time. The office is handicapped accessible and the staff are kind and welcoming. My tooth was repaired without an "ouch", thanks to Dr. Brodeur and her gentle touch. This is the first time in my 99 years that I didn't dread going to the dentist. I'm grateful to have my smile back. Ginny Montanaro

I hadn't been seen by a dentist in years due to horrible past experiences. My primary care…read morephysician told me it was time to face my fears and get checked out. I found Westbrook Dental after doing a ton of research. I am so happy with the overall experience. Dr Brodeur is a gem. So professional and very caring. I will be a patient for life. Everyone in the office is so nice and welcoming. I can't recommend them enough.

I'm extremely particular about dental care, so this means a great deal coming from me. After moving…read morehere from San Francisco, I was honestly very skeptical that I would find dental care in New England that measured up to what I was used to in the Bay Area. Chamaine Alina, RDH, completely changed that for me. Since I started seeing her, the improvement in my smile and gum health has been real, noticeable, and lasting. She is thorough, gentle, knowledgeable, and genuinely caring. Nothing feels rushed, nothing feels careless, and you can tell she takes genuine pride in what she does. What impressed me most was that Advantage Dental Group did not just meet the standard I had in mind coming from San Francisco. In many ways, they surpassed it. I do not say that lightly, and I feel very lucky to have found this level of care here. I would recommend Chamaine without hesitation.

These dentist and technians are very good and conciderate. I would highly recommend them.read more

I cannot say enough how awesome the entire staff is at Modern Dental Arts in Waterford. From the…read moretime you walk in to the time you leave. Lisa A. And the reception team is SUPER. They are always so nice and Friendly. When you call for an appointment, you can tell they are smiling just in the device they provide. If your looking for full implants, Dr. Petro and his team are certainly the Best. After dealing with three different dentist, of which all three were horrible, Dr. Petro outperformed all of them! I cannot thank Modern Dental Arts enough! Need s dentist? Go see see, the staff at Modern Dental Arts you will leave feeling like family.

A nice new clean and need I say modern dental office in Waterford next to Job Lots. I've had quite…read morea bit of dental work in my 68 years and Dr Petro is one of the best! The front ladies, Lisa and Angela are very helpful, warm and keep things moving right along. Dr. Petro Matsyshyn is an amazingly gentle, kind and patient dentist with a very pleasant, friendly and professional demeanor. I needed a molar extracted, an implant placed there a well as a new crown and was naturally apprehensive with getting my first implant. With Dr Petro's calm and reassuring manner, he accomplished both of these and I literally never felt a thing! This oral surgery and implant was a breeze and nothing to be nervous about!I guess having earned his degree from Columbia University in New York City is why he is so accomplished, confident and knowledgeable. Slava Ukraini! Special kudos to Heather the meticulous, thorough and funny dental hygienist who likes to joke saying shes Heather from Hell but I say Healther from Heaven! Ya gotta love her!

Christy was my hygienist a couple days ago. 1st time I ever went there. She THOROUGHLY cleaned my…read moreteeth! I never had my teeth cleansed as well as what she did! She was very friendly and happy the Dentist came in and was real nice also. They listened to everything I had to say cuz of things that happened to me in the past that were important for them to know. I recommend going there! I'm looking forward to going back in 6 months which never came out of my mouth before to go to the dentist! Thank you Norwich Smiles!

I literally live in Los Angeles and choose to fly across the country to continue seeing the…read moredentists here. Let's face it--no one likes going to the dentist, but Norwich Smiles makes you feel welcome and cared for in ways that I've never felt at other practices. I know they're honest with me and I feel an enormous trust in them and their quality of work. This is a practice with the utmost integrity.

I accompanied my daughter to her final crown appointment with Dr. Aurora Dibner. What should have…read morebeen a positive and exciting milestone instead turned into a deeply upsetting and disheartening experience -- both for her and for me as a parent. My daughter arrived genuinely hopeful and prepared to complete the process. She was eager to be involved in decisions that directly impact her smile, appearance, and long-term confidence. Unfortunately, from the moment Dr. Dibner entered the room, her demeanor was noticeably cold and unwelcoming. When my daughter began asking thoughtful questions and attempted to participate in selecting the shade for her crown -- a perfectly reasonable expectation for something so personal -- she was quickly dismissed. In fact, rather than acknowledging or considering my daughter's input, Dr. Dibner directed her attention to her assistant, asking her what shade she thought matched best. It was disheartening to see the opinion of an assistant prioritized over the patient's -- especially when it is my daughter who will live with the result of this permanent dental work. Her opinion should have been central to the conversation. Worse still, Dr. Dibner responded to my daughter's attempts to advocate for herself with dismissive and condescending remarks. Instead of encouraging my daughter's involvement, Dr. Dibner repeatedly told us -- on more than one occasion -- that we might want to consider going to another dentist. She referenced how good the doctors are in New York City and emphasized that she prefers to do things her way. The message was clear: if the patient wants to have a say, this may not be the place for them. This attitude was not only unprofessional, but completely contrary to the principles of patient-centered care. The situation escalated to the point where my daughter was left in tears -- humiliated and deeply hurt in what should have been a safe, supportive, and respectful environment. As a parent, it was painful to witness and completely unacceptable in a healthcare setting. To be candid, the tone, attitude, and overall treatment we received gave the clear impression that we were not being afforded the same respect or consideration as other patients. While I cannot say with certainty what the basis for that disparity was, it felt discriminatory in nature. No one should feel marginalized, dismissed, or unwelcome when seeking medical care -- especially a young woman trying to engage in her own health and well-being. This experience has left a lasting negative impact on my daughter. We came in expecting empathy, professionalism, and basic human decency. Unfortunately, what we encountered was the opposite. I do not typically submit complaints or write reviews, which should reflect how shocked and disappointed we were by the conduct we experienced. I hope this feedback is taken seriously so that no other patient has to go through what we did.

The welcoming staff was A+.... the dentist was easily the rudest so called professional I have ever…read moredealt with in 65 years. I left stunned.

Love this dental office. Everyone is super friendly and helpful. I had Dr. Linh and Dr. Amanda and…read morethey were both great. They both explained things well and listened to my concerns. I highly recommend them! They make going to the dentist a pleasant experience, which is saying a lot!

I had to have a surgery (tooth extraction) Monday. I had Dr. Ross due to Dr. Lisa on vacation. Dr…read moreRoss was one of the gentlest and most considerate dentists to work on me besides he made me laugh thru this experiences. Thank you Doctor. Raymond

Had a great experience here at the Norwich location. Friendly staff, took very good care of me. I…read morewas terrified going into this as I have never needed teeth removed. They made sure I was comfortable for the procedure and gave me everything I needed to feel comfortable for the healing process, made sure the person who brought me was well informed on after care instructions to make sure I was cared for after. So happy I came here for my care. Best experience I could have hoped for

i went in to have my wisdom teeth removed with iv sedation and dr greenberg could not find a vein…read more i get blood drawn every year and they never have issues finding my veins. the option they gave me was to do it with nitrous, and i was absolutely not okay with that, i would be too anxious for that to work. other than dr greenberg's obvious malpractice, the staff was incredible. my nurse's name was sherry, and she was so sweet.