Whom It May Concern,…read more
I am writing to formally express my extreme disappointment and concern regarding the highly unprofessional conduct of Sharon Bowery, a realtor associated with your firm, in connection with an apartment rental application submitted by my girlfriend.
My girlfriend was actively seeking a new residence, and Ms. Bowery was representing the property (149-99 253 st) owners for an apartment rental. Following an initial viewing and a meeting with both Ms. Bowery and the owners, my girlfriend diligently submitted all requested documentation and information. Initially, the owners conveyed a decision not to proceed with her application, citing the extended move-in date in January as a primary factor.
However, a few days later, Ms. Bowery proactively contacted my girlfriend via text message, explicitly stating that the owners had reconsidered and wished to move forward with her application. Crucially, this communication included discussions and a definitive plan regarding the security deposit and lease terms, leading my girlfriend to understand that the rental agreement was settled and confirmed.
Acting in good faith and relying entirely on Ms. Bowery's confirmation, my girlfriend promptly notified her current landlord of her intention to vacate by January 1st. This action was particularly critical as her current residence is being sold, and a buyer has already been secured, necessitating her timely relocation.
Shockingly, approximately two weeks after confirming the rental, Ms. Bowery once again communicated via text message - not a phone call - to inform my girlfriend that the owners had unexpectedly decided to lease the apartment to a close friend instead.
This series of events demonstrates a profound lack of professional judgment and responsibility on the part of Ms. Bowery. To confirm a rental agreement, prompting my girlfriend to commit to moving out of her current home, only to unilaterally withdraw the offer via text message weeks later, has placed her in an incredibly precarious and stressful housing situation. Such critical communications warrant, at minimum, a direct phone call, especially when the consequences are so severe.
We consider the explicit confirmation received via text message regarding the acceptance of the application and the discussion of deposit terms to constitute a binding agreement. Ms. Bowery's subsequent actions represent a serious breach of professional conduct and potentially a contractual understanding, leaving my girlfriend without a confirmed residence just weeks before her required move-out date.
We expect a thorough investigation into this matter and intend to explore all available avenues, including formal complaints to relevant regulatory bodies and legal counsel, to address the profound inconvenience and harm caused by Ms. Bowery's unprofessional and inconsistent actions. This is not a matter we intend to let rest.
Sincerely,
A pissed off boyfriend
