I requested quotes on backyard lighting on Monday. I heard back from Atlanta Master Electricians…read morealmost immediately! They said they'd have someone come out the next day, between 11am-1pm, to estimate my project.
At 10:40am, I received a text telling me that Arturo would be arriving in the next 30-60 minutes. And at 11:05, Arturo, and his coworker, were at my door with bright smiles on their faces! I showed them the pool/yard/deck area I was trying to illuminate and Arturo asked a lot of questions - basically regarding what I wanted to accomplish ultimately. He genuinely wanted to understand my entire project. He explained 3 or 4 possible options along with the pros & cons of each. He told me he would send me a quote for flood lights, landscaping lights, and a combination of both. Cool!
Then, I asked Arturo if he installed ceiling fans by chance. He told me he did; so, I said I would go back on Yelp and create a new project to request quotes for that service. Arturo was like: "No! You don't have to do all that. We're here now; show me what you have and I'll give you a quote." What?!?! Huh?!?! Just like that?!?!
I took him, and his coworker, around the house and showed them four ceiling fans that I needed replaced. Arturo gave me a quote on the spot and asked if I wanted the fans done that day. I asked if I could get one done that day and do the other three later. He was more than happy to oblige.
My favorite room in my house is the media room with all my Dallas Cowboys paraphernalia. Sadly, I had not been able to sit in there since last summer because the ceiling is high, I am only 5'2", and there is not a ladder tall enough to get me up there. Unfortunately, the rod I bought for the ceiling fan was twice as long as it needed to be. So, I thanked the guys and assumed we would need to schedule a different time for the installation; especially since that was not why they originally came in the 1st place. Nope! Wrong again!
Arturo told me to go ahead and run around the corner to Lowe's (literally 8 minutes away) and they would take down the old fan while I was gone. Well, as Murphy's law would have it, there was construction being done; so, the 2-lane road was a 1-lane road. And eight minutes turned into 16. At the Lowe's, the cashier ran the exchange of the rods incorrectly SIX TIMES! So, that 3 minutes turned into 10 minutes. I start to panic because I figured the guys might have to leave to get to an already scheduled appointment (which mine wasn't). I called my sister, at the house, to tell her about the delay and I hear Arturo in the background playing with the dogs. My sister assures me that everything is fine and just to get home safely. I start to see flashing blue lights ahead of me; there's a one vehicle wreck. Further up the road there's a huge power truck in the middle of the 2-lane road. So, now my 8 minute return trip has turned into 12 minutes. I cannot even make this up!
I rush into the house with the correct ceiling rod and almost run over poor Arturo, to whom my sister was handing a Coke and a bottle of water. OK? So, nobody's panicked but me.
The fan gets installed within a few minutes and I can feel the breeze when I reach the top of the steps even though the media room is at the end of the hallway. I was elated! Neither Arturo, nor his coworker, ever complained or stopped smiling. I am looking forward to getting the quote for the actual backyard lighting project for which Atlanta Master Electricians originally came out. Lastly, Arturo reminded me that I'd probably want to get my putting green installed before the backyard lights so they would know exactly where to place them once they came back!
These guys deserve 5 x 5 stars! Five stars doesn't even come close to letting you know how great they are! You will NOT REGRET hiring this company! I would refer them 1000 times over! And I will most definitely be using them again!
