They were hired by my home warranty company to repair my garage door remote. Instead made matters worst by in addition to repairing the remote Don tightened the chain tension cord on the opener. Apparently too tight because the very next day the chain tension cord popped causing the spring to break on the opener. And that's not covered under my home warranty and also not what they were hired to repair. When I called Don he did not take accountability for making matters worst or even off to come back out. He joked about it and stated that's not covered under my home warranty. It never was so why were you messing with the chain tension anyway? read more