this was my fourth time using this business service. I always found them very expensive but I had no choice since I didn't know the area. I asked to hem two pairs of jeans. first and foremost they charged me 55pounds as they said its complex. I paid upfront. then they didn't listen me properly and hemmed to wrong length. in taking the clothes back after checking a very rude lady named Bahar without admitting her and tailor's mistake asked me for more money as they will need to hem more and she needed to pay the tailor. I wanted to ask her that where is the hemmed discarded cloth as only then we will know that whether they hemmed to the right length or not but this lady didn't listen at all and was very mouthy. before I could complete my sentence she kept on saying bad words. I would have even paid extra but looking at her attitude I didn't agree to paying extra and then she threw my jeans away asking me to take it back saying I am wrong. very very rude people and poorest customer service ever i have seen in the world, on top of being expensive. then a week later I took the same jeans to another place and they charged me only 34 pounds for the same work and did exactly what I wanted with almost half the price. they took the measurements of how much needed to be hemmed and wrote down on a piece of paper and attached to each jeans leaving no margin of mistake. read more