Although I don`t go there as often as I should, I must relate the story of one and probably the…read moreonly waterproof heavy coat I`ve got? I took it round for the first time it had been there, a very tired well worn cloth, and left it in their good care, picking it up a day or two later. I did so but those wonderful ladies pointed out a spot on a flap pocket, I could not see, asking for another try to attempt to remove that darned spot, out out, pardon my Shakespeare, they did so ,not successfully, but I was more than pleased, that they did at least try.

DO NOT USE!!!! Absolutely shocking service, took my expensive designer top in to get a professional…read moredry clean and it was everything far from that!! They had SHRUNK the top for a Mens size Small to a 10 year old child size. When told them about the issue they admitted it HAD Shrunk but would not reimburse me!! IF YOU WANT YOUR CLOTHES IN TACT AFTER A CLEANING GO ELSEHWERE!!!!!

I took my shirt to be cleaned . On collection i noticed a stain under the armpit. i asked the…read morelady to clean it again ,but she told me it was an acid stain due to sweat ! I went home and Placed my shirt straight into washing machine. abra cadabra the stain has vanished . I am very disappointed with the service

Very bad service. These cleaners broke my mirror's frame,…read morescratched my wall and damaged my wife's shirt and trousers ironing them and refused to pay for any of the damages. I was their customer for three months, until yesterday, and they only did a good job one day. They miss the details, leave spider webs in the corners, food splits on the side of the microwave... Regarding the damages, I let Carly-Ann Cole, #brightandbeaitiful franchise owner, know about the accident ironing my wife's clothes and she apologised very bluntly and didn't offer to cover the costs. We decided to give them another chance but when they broke the mirror and scratched the wall, we were very disappointed with her inflexible reply refusing to cover the costs even after we insisted. She sold the service as if it was the best in class but that is not what we found. She also asked for a recommendation to write on their website in a very early stage but we didn't do it because we didn't have enough experience with them and they were not doing such a good job. Now I am glad that we didn't write that recommendation and understand that their pressure to get these testimonials from customers in such a short term may be related to customer dissatisfaction in medium and long terms that will not get them good feedbacks to publish. We are now looking for another cleaner so any recommendation would be appreciated. Thank you in advance

From the owner: Bright & Beautiful is an award-winning concept in domestic homecare, providing eco-friendly…read morecleaning, tidying, laundry and ironing; with carefully selected professional cleaners and the highest standards of security and service. If you are busy caring for your work, your home and your family then life can get very stressful. The good news is that we have a range of affordable domestic cleaning services to give you a beautifully clean home and a brighter you! Let us make your house sparkle and shine! Our Franchise Owner is on hand in Redhill, Reigate, Horley, Smallfield, Earlswood, Salfords, Woodhatch & surrounds to make sure that your home is looked after to your exact requirements.