Not being from this area, I didn't know who could repair my Movano Camper Van. It was taken by the AA for a clutch fault on Saturday Dec 1st, as the clutch had failed.
The AA Patrolman recommend them to me as did the AA recovery driver. I read the two feedback reports and was hesitant about having my vehicle recovered to them, but listening to the AA guys, decided, this was my best option. Having spent some forty years in the motor business, I have a fair deal of knowledge about this vehicle, I knew it wasn't going to be a simple job and wasn't going to be cheap. DD Tyres said they wouldn't be able to look at it until Tuesday. Living in London this wasn't a problem for me as I had a hire car to return home.
I called them on Wednesday and they explained what it needed and should be back on the road, hopefully for Thursday. As I have insurance for the repairs, they oversaw the claim for me and could not have been more helpful. I was expecting to have a bill in the region of £1000, of which I have to pay any thing over £500.
They were very pleasant and helpful each time I called them. I was extremely happy to receive an invoice, no where near the amount I had in my mind to have to pay.
I must say they could not have been more helpful in getting my vehicle back on the road, helping me to process my claim, keeping me updated and a very great price. As I am now moving to the area, I will definitely be going back to DD Tyres.
John Sparkes read more