True to their name, the technicians here are nothing but professional. No BS, they'll inform you…read morewith the checks as they go. But stress free equals a higher premium. Will definitely visit again if my schedule is tight.

My brother has been their customer for years so brought my new-to-me used vehicle for a diagnostic…read morecheck. It's an 11 year old low mileage vehicle with a long crank delayed engine turnover. I told them i suspect either a starter, alternator or a fuel pump issue. Anyhow, they conducted a full inspection and not only root caused the issue but also discovered three other things which the Cdjr dealer did not find in their inspection. I scored a 50% off special on the diagnostic test which was the cherry on top. -1 star for the estimate because in my opinion its steep. Again this may be fair pricing but I do not have enough context or data to say that. Right now, for me, the estimate is a showstopper.I am waiting to hear back from the dealer who sold me the vehicle to see if they will help fix this.

Amazing! I got quoted a price and they had the part in stock. I originally had an appointment but…read morehad an emergency pop up. When I contacted them about it, they were extremely helpful and said they would keep it in stock until I am able to come over. I was able to (finally) go and the team was amazing. Took my car right away and took no time to fix my issue! They stuck true to their word on the pricing. Another plus, they are open much later than other shops. So this works great for people who work the normal 9-5 shifts. Would recommend and come back again for anything car related!

Let me preface by saying I never got any work done by them but their customer service was top…read morenotch. I was dealing with an emergency and Adam was so patient and understanding. Made a super stressful situation better. I would recommend them just based on their customer service. If they help people that don't even use their service I can't imagine how well they take care of their paying customers. Excellent people.

When I was told my entire engine needed to be replaced, I felt sick to my stomach. Anyone who has…read morebeen through a major car repair knows it's a hard pill to swallow, especially in California, where repair costs can be overwhelming and it often feels like everyone is charging an arm and a leg. That's why finding Kris was such a blessing. From the very beginning, Kris treated me with kindness, honesty, and professionalism. He took the time to explain everything, kept me updated throughout the process, and never made me feel like just another customer. During a stressful situation, his patience and communication made a world of difference. What impressed me most was his attention to detail. He wasn't interested in simply getting the job done, he wanted to make sure it was done right. That level of care and pride in his work is hard to find these days. I had no idea this hidden gem of a shop even existed, but I can confidently say I won't be taking my vehicle anywhere else. Not only did Kris get my Chevy back on the road, but he returned it in better condition than it was before the engine issues started. If you're looking for someone who is honest, knowledgeable, professional, and offers fair, affordable rates, Kris is the real deal. I will absolutely be returning for oil changes, maintenance, and any future vehicle repairs. Thank you, Kris, for helping me through a stressful situation and treating me with such kindness and respect. You've earned a customer for life(:

My friend recommended Bay City Auto after having her Toyota Tundra serviced here for more than 15…read moreyears, and now I understand why she's been such a loyal customer. I first reached out to Kris when my local Toyota dealer quoted me nearly twice the price for a major repair. I wanted a second opinion, and I'm so glad I made the call. Kris took the time to explain the repair, provided a fair and honest quote, and earned my trust from day one. I've been bringing my Toyota Prius and Ford F-250 diesel truck to Bay City Auto ever since.

I've been taking my car to Santo Automotive Repair for a few years now. The owners (Getty and…read moreErwin) are both honest and help me out with the routine servicing and unexpected repairs on my older car. Also, the pricing is reasonable and there are never any hidden charges. I highly recommend this shop!

Santos automotive is the best in the list! Recently I had to get my RAV4 front control arm/ball…read morejoint replaced and I got different estimates and no clear estimates from many others. However Santos clearly explained what was needed and what it costs breaking down material and labor costs. He had a very reasonable price and also showed what was replaced after the work. They are honest and have excellent service. Greatly appreciate their work.

This is a belated review, but I have had my Lexus GX470 serviced at Exact Motorsports twice in the…read morelast couple years. In November 2024, my lexus had an oil leak. I went to investigate and it was near the oil filter housing it attaches to. drove it to Exact motorsports to have them evaluate, and Sandy & John were helpful in diagnosing the problems. They seem to be very knowledgable with the toyota/lexus platform. They gave me a reasonable quote and I left the car with them. They also mentioned it was probably due for new spark plugs, and a new valve cover gasket so I had them throw that in there as well. When I picked up the car, it drove much more efficiently and no more leaks! Turns out it was a broken O ring. I enjoyed that experience, so a year later (Nov 2025) my belt was squeeking a lot in cold weather. They were able to diagnose and swap the belt to a new one within a day or so. No more squeeks in the cold mornings. The best part about exact is that its a mom and pop, locally owned shop that doesnt put you in a upsell, pressure environment. They tell you what you need, what you dont need, and what are nice to do but not urgent so you can make your choices for the best quote. I will be going to them for any future needs for my Lexus, and have been recommending them to my friends and family for the same purposes.

I have been a customer at Exact Motorsports for almost 10 years now. The service and honest fair…read morepricing they provide is exceptional. Sandy is very knowledgable on what type of maintenance is needed on a car. She always give you an option of using OEM or quality aftermarket parts, and provide quotes so you can compare and find what's best for your needs. One time I noticed my engine coolant reservoir to be completely empty. I emailed Sandy for advice, and she fit me in the next day and advised me to buy Toyota coolant and top it off before driving. After dropping off the car, they immediately found the radiator is cracked and needs to be replaced. They ordered parts and replaced the same day. They even help arranged a ride to a nearby car rental shop. They truly go above and beyond for their service. My first review was about replacing struts. I went with Sandy's recommendation of using aftermarket struts (KYB brand). 10 years later, I can positively vouch for her recommendations. The strut has held up well over time.