I've always used this cleaner for years. But disappointed with this last visit because of a suit I had taken there before and when I got it back this time my band of rhinestones was off in both sides of the front of the jacket. It appeared to me they had been cut off. I called the manager was not in and they weren't sure she would be in that day. I requested she call me but she never did. So, I took the suit by a few days later and her excuse for not calling was she didn't know what the suit looked like. Her reply was they are not responsible, because she has seen this happen to new suit. Yes, I've had it several years. She was to check at my request to see if they possibly got the rhinestones bands out of the cleaning machine. She was to get back with me to let me know and I have yet to hear from her. I got the impression when I talked to her that she could care less about the problem or me. The customer service is bad in my opinion. Oh, by the way it was the store on North 18th Street in Monroe. They won't have my business anymore because of her attitude. I took four suit on that visit. read more

3010 Cypress St, West Monroe, LA 71291 location is A+++. We love their friendly service, quality cleaning. They have recently started giving me my husband's cleaned work shirts, refusing our money, and asking me to pass along thanks for his service. Law enforcement appreciation and backing the blue, red, or green is pretty awesome! read more

I would highly advise not going here. I had given this dry cleaners my patronage for weeks now because of their affordable prices, but the job is not done well. Stains would still be left on my suits after a full dry cleaning. In one instance, I had some brand new suits and the pants if one came back to me tearing in the weaving and a button missing from one jacket. I brought them back for a do-over. They were held for two weeks before they were given back to me with absolutely nothing done. I would advise taking your business elsewhere, for the sake of your nicer clothes. Cautionary tale. read more

Wanted to like this place because the service is super nice, but it took 15 minutes for them to find my clothes and one of my most expensive shirts came back with a hole... so, I'd say keep hunting. read more

Picked up three suits and dropped off three more. When I got home, I realized that I was missing a jacket. Gave them a quick call...it had gotten separated from the pants but they had already found it by the time I called. When I picked up several more suits today, all of pieces were there. The owner apologized profusely but I can't fault them. Accidents happen...if I had counted my pieces before I left on Tuesday there would have been no issue. Again, great service, even if there was a minor hiccup the first time. Still highly recommend! read more

I have used this cleaners for almost 14 years and each visit is the same. Excellent service, hometown, know you by name service. Accommodating, active in community events, multiple locations, and the list goes on! read more