awful quality - spent a good bit of money on a duvet and it literally is two pieces of basic cotton fabric sewn together poorly. the pattern is adorable and that is the only thing it has going for it. its subpar cotton scratchy sheets. huge waste of money read more

Horrible, awful, terrible experience. I ordered online from them 7 weeks ago and my package is nowhere to be seen. I try contacting them several times a week and their customer service is inexistent. This has been the worst customer service/shopping experience ever. Do not buy from them. They're probably scammers. read more

Non-existant customer service and very boring clothes! If you want run of the mill, over-priced clothes of mediocre quality, I highly recommend this shop. If you prefer a more typical and stress-free shopping experience, Chartres offers quite a few independent boutiques with original, good-quality clothing and friendly staff who understand the concept of customer service. read more