I have had work done by CYA on four different occasions. The first three went well, but the costumer service this last time was unprofessional and unacceptable. I dropped off two small pieces to be worked on. One piece was completed after 4 weeks, the other took 10 weeks. The amount of time to work on theses small items indicates poor planning and scheduling. I never received any updates unless I called. During one call I was told an update would come the next day. Never got a call. After two weeks I drove to the shop to find out what was going on. The individual working the front desk is way over their head. And, unfortunately, they are responsible for scheduling. This individual confessed to being new in the position and was struggling to figure things out. Not what I want to hear when working with a business. The actual work completed was good and is the reason I didn't give a one star review. read more