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    CWI Underwriters

    5.0 (4 reviews)
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    State Auto Tag & Insurance Agency - Why waste your time waiting in line. Come in and we'll do it for you...

    State Auto Tag & Insurance Agency

    (34 reviews)

    Simply put, I am very satisfied with the service and the very pleasant experience…read more I had to renew my tags and insurance for my car in Florida and did not want to wait for hours at the dmv. I actually got a very decent price quote for insurance and finalized the rest of my paperwork in less than 5-7 minutes. What I feel makes the difference, is the concern and attention that I received, and how thoroughly my insurance was explained to me. This is one of the few remaining things that I rather talk to a human being than click on boxes on a website. It is very nice agency to walk into. I am very pleased.

    I came here for help to get a title transfer and a registration done on my vehicle, when I went in…read moreeverything was fine and I was told the following Monday my information will be ready. I did not get a phone call from anyone Monday I ended up calling in just to find out that it was not ready she guaranteed me that Tuesday my tag and registration and title will be ready. Again, no phone call no one reached out to me to tell me that it was not in I had to call in to find out that it was not there. So I called Wednesday and the man on the phone assured me that I will be the first one he will call once my information came in, he called me later on that evening. My advice is that if you are not in a rush for your stuff you can go customer service was okay but the lack of information and communication is why I'm rating it what it is now. I really appreciate their help though!

    HMS National - March 23, 2020 Call Log

    HMS National

    (247 reviews)

    Our new house came with a realtor's closing gift of a 1-year home warranty for free. We paid out…read moreof pocket to renew the plan for a second year -- and that's when everything went downhill. Previously known as Long & Foster Home Warranty Plan, powered by HMS Home Warranty -- this Florida-based home insurance company has changed its name to Cinch Home Services, I'm told. Whatever they call themselves these days, the fact remains that this company is a total ripoff! Even though you pay all this money for an insurance policy, it is next to IMPOSSIBLE to get them to actually fix anything. I TWICE paid a $100 deductible for each of two different technicians to come out and inspect my faulty dishwasher. Neither tech could identify any problem, though the machine still does not work properly to this day. So I basically paid $200 (plus the additional annual cost of the insurance itself) for absolutely nothing! I am out those hundreds of dollars, plus the hundreds more I'll have to spend eventually to replace the entire dishwasher. And to make matters worse, the second tech scratched my tile kitchen floor when moving the dishwasher out to inspect. So, yeah, thanks for nothing, Long and Foster / HMS National / Cinch Home Services! What a ripoff! Don't make the same mistake I did! Run as fast as you can away from this company. They will collect your money and then offer you absolutely nothing in return.

    Bought home with Cinch warranty. AC not working after 2 weeks. Called on Monday and finally got…read moresomeone out to repair late afternoon. $300 later AC seemed to be working. On Friday AC not working again. No response from anyone all weekend in 95 temperature. We were told we had to wait for same company to come out- possibly not until Monday. I would call a reliable service but have already spent 300 and they won't cover costs of anyone but the one they sent. Very difficult to reach and make claim using Cinch. Not happy with quality of their "service""! Follow up: Monday. Never heard from Cinch's representative all weekend even after I sent my personal contact information. I spent an hour and a half on hold today with Cinch. I was disconnected twice and had to keep calling. Finally got through to manager that offered to send the tech back out to recheck. Really!?? We have spent 3 days no AC and no return call from tech and Cinch. We will find a company that does the job right and responds. Lesson learned- home warranties like Cinch just give us the run around and don't provide the 24 hr/7 days a week service.

    CWI Underwriters - insurance - Updated May 2026

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