Update - I drove to the pharmacy since I could not get through by phone. I have to give credit…read morewhere it's due - the store is very clean, and Michelle in the pharmacy was very friendly and helpful. I was able to get my prescription in an hour. The pharmacy NEVER answers their phone line. This is extremely frustrating. Once you're there, in person, the staff is very friendly and accommodating.

Good pharmacy. Never used their drivethru though. Good service the couple times I've been…read more Prefer Walgreens though which is down the road.

This is my Grammy's local pharmacy, located in what we call "East Winston." It's a newer building,…read morethe staff is nice, pharmacist is helpful, and the store is usually clean. The only thing that I would say needs improvement is the stock levels. There are times, too many to count, that I have been sent to find something and it's not avail or they don't carry it at all. I'm not sure if it is a local ordering issue, or more of an organizational wide thing (as far as how they deal with demographics and sales). However, I am a faithful CVS Pharmacy patron, and therefore expect every CVS to be the same standard and quality as the next (regarding staff, cleanliness, stock, quality, and value). I need CVS to do better by the East Winston CVS.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

This CVS pharmacy is the absolute worst! I called in my persciption. I get notified via text that…read moreit is ready for pick up. I show up and they tell me they are having issues with their computer and cannot run through insurance. Then I go back two days later hoping that this is resvolved. It is, but now they tell me my perscription is not ready and to wait 10 minutes. I wait 10 minutes and they give me the wrong perscription so I have to turn around and (again) specifically ask for them to call in what I had origionally asked. She says that will be another 10 minutes. When I do fianlly pick up my perscription the lady makes me wait while she has a funny flirtatious conversation with her coworkers and with no regard takes her sweet time to do anything producutive. I do not recommend this level of unprofessional service!

The pharmacy at CVS has some of the most unfriendly people working there. The pharmacist hung up on…read moreme and my elderly Mom. Every time we picked up prescriptions we felt like we were bothering someone. Very bad customer service. We ended up moving all of our prescriptions to another pharmacy. We are pleased with our new pharmacy.

Came here to get a passport photo. There was 1 employee behind the counter who graciously offered…read moreto take care of it for me. She quickly grabbed a camera, arranged the background and it became very clear she knew all of the requirements for the photo which placed me at ease to avoid it getting rejected at a later date. She trimmed the photo up for me and off I went. She was great. The store was well lit and very clean. Would return.

Pharmacy staff is horrible. I watched the pharmacist cuss out a patient one day, I believe his name…read morewas Antonio. Would rather go to Walmart rather than go back to this store for anything f

This is a fairly average CVS that I go to frequently. They keep their shelves well stocked and…read moreorganized. They also have their promotions clearly labeled. The pharmacy usually has what I need in stock, though I've had a couple of issues with more niche medications. The pharmacy team did help me locate another CVS that had my med in stock when the situation was dire. Their drive through can get very badly backed up in the morning and evening. The pharmacy does also close for 30-mins mid-day, as do all CVS pharmacies. For these reasons, I pay for their annual care pass ($50ish) and get my meds delivered for free with some other perks. Overall, this CVS is one of the better ones in my view, but still isn't amazing.

The pharmacy at the Union Cross location is definitely the worst of all time! Been in Kernersville…read more30 years and they have always been the worst with the worst pharmacist they could hire! I can't believe they are still in business! Every month it's always something with my medication! Anyone that knows the rules knows they could fill your script on time and even up to 2 days early! Not here! They wait till it's due, then message you that they have to order, then 2 more days you may get it or may not! i think the Pharmacist may just b the most miserable person ever whether because of something that happened to them when they were little or if it's because the whistle got blowed on Him shorti opioids! I'm glad they were reported and definitely going t have prescriptions moved somew else!

I was in need of a Covid-19 test and while I had to pay, it was well worth it to have the results…read morethe same day to protect my loved ones. Dr. Ahunna Freeman was an angel, and I was blessed to have ended up at her pharmacy. Her compassionate care meant and one on one time was unlike anything pharmacy experience I have ever had in the U.S. Additionally, I appreciated her recommending a pulse-ox measuring device to monitor my oxygen levels. If you need a pharmacy, check this one out. You will not be disappointed.

Best personalized healthcare from a very professional staff. Pharmacy gives more one on one care…read morethen some larger ones. They also deliver!!!!!

Rudest person ever. After answering "last name" three times - she said nothing was ready. I…read moreexcplained I had a text that it was; she shut the metal blind in my face and said she was going to lunch. I told her we are in a conversation, she said she is going to lunch and if I need the medicine I can just come back.

Excellence! That's the word that comes to mind when I think of Triad Choice Pharmacy. I am not…read moreexaggerating when I say this independently owned local pharmacy is excellent in every way. My mother has used this pharmacy since it opened in 2014 and they have been awesome at ensuring that all of her needs are met. Pharmacists Tony and Miss Joe run a tight ship to make sure customers have what they need when they need it. Rwan and all the other team members are great at customer service. I really appreciate that everyone knows my mother and me by name when we call because it indicates a willingness to personalize our interactions instead of making it only about business. I love the fact that, unlike larger retail companies, Triad Choice Pharmacy makes an effort to get to know its customers. In addition to their retail services, they also offer home delivery and pill packs, both services my mother enjoys. Oh, and I can't forget to mention that there are staff members who speak Spanish for customers who may need that. Whatever you need, they will try to help! The business is located on the Southside of Winston-Salem off of Waughtown Street, and is easily accessible from the highway. They have drive-thru access as well. If you value excellence like I do, I highly recommend Triad Choice Pharmacy. When you go by, tell them Mrs. Anderson's daughter, Kindra Speech, sent ya!

Worst pharmacy I've seen in my 20 years of practice in the Winston Salem area. I have one patient…read morewho is a customer with Triad Choice Pharmacy. Every month he has problems receiving his medications. This month, they told him that his diabetes medication was out of their stock and would not be available for 4 days. They put this patient's health and wellbeing at risk on a constant basis.

Senior here. My cholesterol medication is 1/4 the price than if I had ordered through medicare B…read more Ordering is simple and the shipping is quick

No. Horrible customer service. No help at all. My specific Rx was no longer available, no…read moreassistance, no communication. Morons.