Guess the "24-hour pharmacy" sign must only apply to other CVS locations, because this one definitely isn't. When a pharmacy advertises 24 hours, the whole point is the convenience of getting medication when you need it--not when it happens to be open. The CVS app is advanced enough to tell me my prescription is ready, but apparently not advanced enough to flag that the pharmacy isn't actually open. So instead of convenience, I get a locked door and wasted time. If you're going to advertise 24 hours, either mean it, or fix your app and signage so people don't show up frustrated with sick kids. read more

CVS Pharmacy - Irony - Drugstores Near Me - VILLA RICA, Georgia

If your pharmacist is Keraga - go to a different pharmacy. He literally lied to my doctor and my husband. He refused to give me his name and he treated us horribly. He literally hung up on me without even trying to answer my questions and then waited hours - after midnight - to try to call me back and still refused to give me his name or needed information. He is dangerous and I can see why this place got robbed recently! read more

This place is just plain awful! Rude staff, they take forever to fill a prescription, and they tried to charge me 30x more for a generic medication that I was able to get for $5 at a local (non-chain pharmacy). I've had nothing but trouble trying to deal with their incompetence. Do yourself a favor and find a good locally-owned, non-affiliated pharmacy (the one I use is the Apothecary Shoppe Pharmacy right across from Tanner Villa Rica hospital. I love it, but do your own research). read more

For the sake of convenience, I switched to this Pharmacy about nine months ago, and I have received nothing but sub-par customer service from the staff there since then. My comments refer to the support staff, not the pharmacists, as I have not interacted much with them. Based on my experience, the staff there behave professionally enough to avoid being accused of being rude. Still, they are unpleasant enough for you to understand their annoyance or displeasure with you whenever it suits them. For me, this happened anytime I had a question or an issue with my prescriptions. These issues or questions are nothing that I have not had to bring up at other pharmacies, but I have rarely received the same treatment. My first thought was to complain to corporate, but as I read reviews for this Pharmacy here and other places online, I see by the comments and ratings that I'm far from being the only one who has been a victim of their unprofessional behavior, which corporate must already be aware of. Therefore, I have switched to another pharmacy that may be less convenient for me but has a much better reputation for customer service. read more

I'm not even going to give the minute clinic inside of CVS a star because the doctor there was extremely rude to me during my appointment with my son. I have never been treated so horribly I was treated horribly because I was not able to get my 12-year-old son to take a strep throat test when they could clearly see during the examination that he has strep throat. he was not treated for his strep throat. We were asked to leave right away in a very rude way by the doctor at the MinuteClinic in Cvs. I highly suggest not going there because you will be treated like crap. If you don't do what they ask of you to do and I would not suggest taking your kid there at all. But I don't know that's just me maybe the doctor there treats other patients with respect, but she most definitely didn't treat me with any respect at all. read more

This CVS never has anything in stock. Go somewhere else for everything but your prescriptions.

They are fast and responsive when another CVS is slow to inform of filled prescription just before closing. We could not get to our normal CVS. Villa Rica CVS was able to fill same day and had two prescriptions filled in 20 minutes. Mandy who took the call stated it would be over an hour. My husband and I appreciate them so very much. I am grateful for the quick turnaround from a medical standpoint and could not thank them enough. If I had the original Lady's name who tried to transfer earlier I would mention her. Our CVS played games until just before closing the pharmacy and I had to get the Supervisor of the store involved. I hate that but they had them filled and just didn't let me know. It is irresponsible and reprehensible that they do this. It is also against the American with Disabilities to deny me medication and the right to transfer the medication at 3:00. Carrollton CVS. read more

Should be 0 stars. This is the absolute worst cvs. I had pictures printed and I did them online, and picked up in store. The woman was immediately rude to be asking my name with an attitude, and then getting irritated that I had a attitude back. I then checked out and went back to the restroom, being 37 weeks pregnant I really had to go. I waited and waited and pulled both doors, and then a worker came out of one and kept telling me I couldn't use the employee bathroom. There was NO sign saying employee bathroom, so that's why I pulled on the door. She was very adamant that I know I had to use the other bathroom, like had a minute long conversation with me while I was flipping through my pictures that looked awful and standing waiting for the bathroom. And I'm so pregnant, that I know she could tell then a teenage boy came out from the bathroom, left the toilet seat up, and had just got done smoking weed. I was livid. I hate people. I hate CVS. The photo below is one that I got printed off. It's so blurry, and every photo is like that. read more

CVS Pharmacy - a hand holding a card with information on it - Drugstores Near Me - VILLA RICA, Georgia

Horrible pharmacy staff!!!! They don't understand the difference between urgently needed medications in high risk populations and just routine medications. The staff couldn't be any slower or careless and not only do they misinform people but they also don't give you all the relevant information. Go ANYWHERE ELSE FOR YOUR MEDICATIONS. read more

Pharmacist try's to argue and not fill your prescriptions . Has even told me that in one case this doc can't write scripts for this medication, well do you know how embarrassing it is to have a doc tel u that in front of everyone especially when I always get my scripts from this doc and have never had any issues . To have a doc say all this in front of everyone is Fkn embarrassing Another example as of now . Looked online to see when scripts would be ready it said today scripts can be filled up to 3 days on the bottle why would I bring a script in if I couldn't get it filled . ?? So I call to see when my meds are ready it's been there for several days and this man tells me he won't fill em he doesn't have to , so i asked for his I.D and EDMUND said no he won't give it to me and hung up the phone ... if my insurance was excepted anywhere else I would've been gone already. U put a Fkn racist ass Nigerian asshole out here in the country . I have never had a pharmacist ever in 30+years ever tell me what he won't or will do or ever be rude seems like this jakass didn't get the proper education..not to mention his store is always in shambles and he's always behind !! I bet it is because he try's to be everyone's daddy... please be advised that if you need meds and have a prescription do not go to CVS. I believe with the quality of help in the medication department is being given to the cheapest help they can acquire. And there is definitely not a customer /pharmacy relationship with no one here . They act like it's the shiftiest job they have to do and even Suk at that.. corporate bulshit we all voted to let build in our community and this is what we get !! Strangers that come in and dictate when and what they will fill , be rude and condescending to you and hang up on you ... then at the end of the day they could care less about you or your family CVS as a whole are here to take your money and if u have any questions you will be told to call corporate, so then corporate can act like their incompetent and turn it around on you as well. I'm so over it. That I have to take time outta my day with two kids to get this message out there.. good luck to all that want to feel even shittier trying to get your meds... do not go to the villa Rica location this pharmacist will be against you .. especially if you use them a lot , he will decide from then on when he will give you your meds, he will literally take it upon himself , not what script says ,what he says . So I gotta make trips to this place all the damn time.. instead of just filling the Goddamn script.. this shit isn't rocket Fkn science . Close but not!! I don't need a daddy I have one!!either put someone that is community oriented and friendly , or please shut your doors because you are now becoming embarrassing here in our community...! read more

There's literally only one person at this place that can actually understand what's going on! Worst customer service and no one has a clue how to do their jobs here on the pharmacy side. They make you wait for three days for meds, to tell you that they're out when you go to pick it up. Awful customer service, worst experience ever anywhere in my life! I'd do without before going back!!!! read more

This is the slowest pharmacy I have ever seen. The people here let you know they could care less for their customers. I wish I could use another pharmacy but my work requires I use CVS. read more

Alexis and Jordan had outstanding customer service!! They were willing to help as soon as I entered the store. Thank you ladies for your kindness!! read more

I received a text that one of my medications were ready to be picked up. I called 3 separate times over the course of an hour and a half to try and make sure my other medicine was ready too. Each time I got a recording that said no one in the pharmacy was available. After waiting for 1 hour and 7 minutes in the drive thru, behind 5 other vehicles , I got to the window to find out that my insurance would not cove my second prescription. I get text from CVS about everything from flu shots to Prostate exams at the Minute Clinic. But they cannot text me that they are not filling my prescription. They have the worst customer service thru the drive thru of anyone I know. That includes the Villa Rica McDonalds. read more

I don't know how this pharmacy stays open, I know there is a standard of care. It literally takes forever to get your prescriptions. I have gotten the wrong meds, had my prescriptions lost, and they never answer the phone. This is a pharmacy not McDonald's!! No competent pharmacists in VR that I have found and I've tried them all, all the way to Carrollton. Villa Rica is great but doesn't carry the brand I need. Awful experience read more

I absolutely love this pharmacy. Issac, the pharmacist, was so incredibly helpful and down to earth. It's very hard to find that in a pharmacist these days. You don't expect them to go out of their way to help a customer who needs help figuring out prices and discounts at all. This pharmacy is a little far for us but honestly it's worth the drive for the customer service. read more

I have made two trips to this pharmacy today and still do not have my prescription. I tried calling and was on hold for 54 minutes before they answered. Finally someone answered and corrected the problem. Now I only have to wait another hour to an hour and a half to go back and hopefully pick it up this time. Problems happen but not answering the phone for almost an hour is inexcusable. read more

The pharmacy here is literally the worst. If you value your time, go to Walgreens or Publix. Literally anywhere but this CVS Pharmacy. CVS has filled my prescriptions for 15 years, but I'm so over the rude service. I call Friday and am told that there are 3 prescriptions pending. Receive a text that they are ready. Wait at the counter to be helped, handed 1 prescription and I asked where the others are. She asks which ones, I say I'm not sure. She says, "you don't know what medicine you take?" And I advised that they were new from my doctor and the automated information said there were 3. She says She doesn't see them, but that she needed to check someone else out. Okay. Afterwards. she says she is waiting on my doctor bc I didn't have any refills left. I told her again that these are new prescriptions that my doctor just called it in. I ask what is needed to fill the prescription and the woman says I can wait in the consult line if I need assistance. Waited for 20 minutes, the original woman is now doing nothing, there is no one to check out, and a long line at consult / drop off because the woman helping the customer is trying to explain to an insurance company that she needs to set up the customer for home delivery and is waiting on hold. I just need the pharmacy to tell me what they are waiting on so I can call either my insurance or my doctor and let them know. The incompetence of the people that work here knows no bounds. This will be the last prescription they fill of mine. read more

I have not had very good luck with them the past several times that I had to get my kiddos medicine. I dropped off the prescription, told it would be ready in 1.5/2 hours, went back, still didn't have it ready. Waited for another 30 minutes and was told that they actually didn't have the medicine at all and I could come back tomorrow or I could call to find it at other nearby pharmacies... I had to call?? Um... no! I told them to find it and let me know... I had to drive 45 minutes to another CVS.... craziness!!! I need to switch pharmacies!! read more

Worst service. The pharmacy is the longest wait EVERY. SINGLE. TIME. If you choose to use this pharmacy be prepared to wait HOURS.

Pharmacist is very rude and has a bad attitude. You call the pharmacy and the don't answer the phone. The message states that they are busy which is not accurate as I was just calling from the wait area. Do something to improve this!!! read more

Had been going for years and giving them my business. Went in one night and had a horrible experience with a rude pharmacist. Called later to voice my concerns but no one cared. Have now transferred to Walmart and have saved sooooo much money. Way cheaper read more

Slow slow slow! Plus they yell out your medications there's no privacy! I have complained about it no more than one occasion but it continues to happen though. They are just so slowwwwww! They talk more then they work... Don't use villa rica cvs! If you do already ..... So sorry lol read more

I went to the pharmacy in Villa Rica to transfer my scripts from Carrollton CVS to Villa Rica. The women at the counter told me that I had to wait until the other CVS called saying my order was ready and then ask them to transfer to the Villa Rica pharmacy. I did exactly as she said and when CVS Carrollton called saying my order was ready, they told me I had to contact Villa Rica. What? So I just spent 15 minutes on hold and finally gave up. I'm going back to the Carrollton branch even though it is a 1/2 hour away. read more

Pharmacy Rep. Donavan was unprofessional and very arrogant. He shouted what his your last name? I told him. He said: spell it. Your first name?i told him. he said spell it . He walked away while shouting pharmacist have to talk to to you. He's no good for business! read more

Stopped in on our way to Atlanta just to pick up a bottle of sunscreen. We were immediately greeted by Ryan who guided us to the correct location. Not only did Ryan try repeatedly to find the phone number associated with our CVS card, but he was truly one of the friendliest associates we've ever dealt with anywhere. His kindness was a bright spot in our morning! read more

They do not answer phones or I always wait on hold forever. Very slow to fill meds. I went to their minute clinic and although the lady was extremely nice, I had to go back 3 times to get cured of my cold. They can't just refill anything without you being seen and do not answer any follow up calls despite my calling multiple times. The 2nd visit to the clinic I asked her to give me a refill just in case it wasnt enough to kill the bacteria, but she didnt. Low and behold I had to go back that 3rd time for that refill. Ughhh. Also she never looked in my ears, felt my glands etc. It was not a detailed exam. Paying 3 copays plus all the cost of meds was expensive. read more

This place is horrible. 0 stars if I could select. Doctors call in prescriptions for their patients and they do whatever they can, not to fill the prescriptions. Leaving the patient to call the pharmacy and their doctors multiple times to try to resolve the issue. Pain medication is medically necessary for many patients and why it exists in the pharmacological field. Doctors see patients and determine courses of treatment. Not everyone using medication is a drug addict. Unfortunately due to the buy out of a large insurance company by CVS it seems there is no incentive to provide good service. I have been hung up on, told medications were ready when they were not, told they would not fill the medication my doctor sent over etc. subpar and a part of why the system is broken. They are not interested in their customer satisfaction or customer health. Without proper medication patients conditions deteriorate and they then further tax our medici system in other ways. I.e in the emergency room, taking up hospital beds, requiring more extensive diagnostics from worsening conditions etc. read more

This pharmacy is very slow got my rx wrong for the 5th and final time i would not even give them a star if I did not have to. I tried my best to work with CVS because of its convenience to my house I quickly learned no one that worked there gave a damn about my health it was just a place were they did there shift and went home regardless. The pharmacist was very condescending a graduate from Miami University consumer beware. read more

Worst pharmacy I have been to. Every repetitive order is messed up... Every time. I have to ask them to look up the original script or get yet another script. My doctor even knows how bad they are from other patients. Am ready to go elsewhere and pay out of pocket I am so fed up. If they can't keep their books straight- how do I know they have the script right? read more

Rude, Rude, Rude......I sat on hold for 10 minutes to have this lady pick up the phone and say, CVS Pharmacy can you hold? (Rudely) and, I told her that I had been sitting on hold for 10 minutes already, but yeah....She, with disdain in her voice, then stated, "How may I help you?" I asked her if they had a medicine in stock and before I could even get it out of my mouth she said, "Oh, I can't give that out over the phone! Bring in your prescription...." So, the CVS I had just called over in Dallas that had just successfully answered that question, was wrong?!? Lady, you're an idiot and should NOT be in your position....See, you never know who you are speaking to.....Not everyone is a drug seeker, I have just had spine laminectomy surgery and need to get this medicine so I can start my post-op physical therapy.....Also, not to mention I will now be alerting the Medical Board and the Pharmaceutical Board about CVS and your conduct! Thanks and have a great day! read more

Worst pharmacy ever! I have been filling the same monthly prescription there for over a year. They now have part time pharmacist that refuse to fill my prescriptions. This is my only pharmacy for my meds. I did not get any reason why, I got the store manager envoled which he was useless. They have lost my business and everyone in my family that uses them. They don't care about people anymore! read more

Slow and slow! You are on hold waiting for someone to answer the dern phone for over 10 minutes, and they seem to get your meds wrong, and they have some rude pharmacists as well! read more

I mostly agree with everyone else. The pharmacy here isn't at the level it should be. First it's pretty slow we came to pick up baby medicine at the pharmacy and it took 20 minutes. Second, at the pharmacy I had h lop from two people. The first one was rude and always frowned which is not how it should be and the second time I was ok, she wasn't mean but she wasn't very nice. We also had to get a few groceries here and that was nicer hence the extra star. CVS has a limited supply of options (at the store not pharmacy) but what it does have has a lot of variety. This pharmacy could have been better and the store was ok. read more

This place sucks bad and they are always understaffed.they are slow and the people that work in the pharmacy are just plain stupid.they act like they got there training from a cracker jack box.i hate going in this store because i always have to wait for long periods of time.they are always filled the wrong medicine and they short my meds. read more

One of the worse pharmacies I have ever been to. Very slow service and the pharmacist is not professional. Even you are the only person waiting on a prescription, it will take over 20 minutes. I would not recommend this pharmacy at all. read more

My wife and I were at home and she received a text that her prescription was ready for her to come and pick up. It is for swelling and pain. She drove 12.5 miles on way to pick up. Not only did they not have it, the young lady that called us earlier, walked a few feet away and sent a text to my wife telling her that the order was not ready. Edie,my wife called her over and questioned her. The girl showed her the text and walked away. The young man at the counter was polite and could not believe how the young lady was. The counter boy called the pharmacists to assist and she too would not hold herself nor anyone else accountable for this mistake. We are moving our business to another Pharmacy and because we have lived in this community for 35 years, we will suggest to anyone who listens to avoid this poorly run store. No apologies offered by your employees. Truly a very sad situation. read more