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    CVS Pharmacy

    1.0 (6 reviews)
    Closed 8:00 am - 10:00 pm
    Updated 2 weeks ago

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    Marc's Stores

    Marc's Stores

    (5 reviews)

    I had a very upsetting experience at the Marc's Pharmacy on Cleveland Avenue on September 28, 2025…read more The Marc's app clearly showed that my prescription was filled and ready for pickup. I also confirmed by phone the week prior that it would be ready. When I arrived, the technician, Stephanie, was kind, professional, and respectful. She looked at the app on my phone with me, acknowledged the issue, and genuinely tried to help. Unfortunately, when the supervising pharmacist became involved, the situation escalated. He refused to look at the information I was showing him, repeatedly talked over me, and even threw my phone back at me. He then threatened to call 911 if I didn't leave, instead of explaining or resolving why the system showed my prescription as ready but they could not locate it. For comparison, I was able to pick up another prescription during the same visit with no issue--both had been sent in by my doctor at the same time. While I appreciate Stephanie's professionalism, the pharmacist's behavior was unacceptable, unprofessional, and hostile. No patient calmly seeking clarification about their medication should be threatened with police involvement. This was a humiliating and distressing experience, and I will be escalating the matter to Marc's corporate and the Ohio Board of Pharmacy.

    Never had a bad experience here, or the other Canton location. It's my go to when I need my dollar…read moreto stretch, and I walk out with basically the same stuff I would get from pricier stores.

    CVS Pharmacy - drugstores - Updated May 2026

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