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    CVS Pharmacy

    4.4 (5 reviews)
    Open 8:00 am - 9:00 pm

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    Rotech

    Rotech

    4.0
    (8 reviews)
    3.5 mi

    I just had the most pleasant experience from a representative (Mikki H.) to take my order. I…read moreneeded to transfer my CPAP supplies due to change in my insurance "In Network" companies. To start off, I had called one of the representatives in my area (Stephanie from Lake Charles, Louisiana) and in a not so pleasant tone, she told me that I needed to get different forms from my doctor and then send them in, etc. etc. Because of her, I delayed in ordering supplies from Rotech. So, I did a Google search and got ahold of Mikki H. from the main ordering supply company in Kentucky. She was very friendly, easy to work with, went beyond all my wildest dream to help me get my supplies ordered. I hope this review is viewed by her management. I also hope that something is looked into why Stephanie from Lake Charles, Louisiana has such a tone when answering any questions for a customer/patient of Rotech. Way to go Mikki!!!!

    I would have given them zero stars, but unfortunately you have to pick one through five. I ordered…read morea travel CPAP from shoprotech and it was defective. They gave me a return authorization number and said they would send me a refund as soon as they received the product. They received the product and they never refunded me my money. I emailed them at least five times and they never replied. Finally, after the sixth email, they replied and they said they would refund me, but they never did. They lied to me. It's been several months and they still haven't refunded me. I had to dispute the charge my credit card because I doubt they will ever refund me. DO NOT EVER USE THIS COMPANY THEIR CUSTOMER SERVICE SUCKS, THEY DON'T RESPOND TO EMAILS AND THEY DON'T GIVE A SHIT ABOUT THEIR CUSTOMERS.

    CVS Pharmacy - drugstores - Updated August 2026

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