Great pharmacy with a very helpful delivery boy. He deserves some extra attention. Great attitude…read moreand very caring man.

We recently retired to Lake County and we couldn't be more happier with our decision. We've been so…read moregrateful for the endless, top notch health care we've received. North Lake Pharmacy graciously excepted us as clients and we're thrilled that they did. They provide the hometown feel we were looking for in a retirement community. The staff is friendly and informative. An added bonus is the actual pharmacists takes time to explain things from medical coverage to prescription usage. The whole vibe of the store is warm with various things to offer, even maintaining different themed holiday merchandise. We feel the prescription prices are just as compatible as any other pharmacy, as well as the over-the-counter necessities. The location is extremely convenient, right off a main drag with ample parking too.

¡¡¡CERO ESTRELLAS!!! Por desgracia, no tengo nada positivo que decir ni destacar. Están…read moreincreíblemente ocupados, lo que probablemente sea la razón por la que muchos de los farmacéuticos no están muy contentos ni son muy amables aquí. Es horrible tener que esperar constantemente a que preparen mi medicación porque nunca la tienen en stock.

I will be filing a complaint with the California State Board of Pharmacy over the conduct of and my…read moretreatment by the pharmacist on duty 11/28/23 at approximately 7:30pm. She was attempting to withhold a post-surgery prescription that came straight from the surgery department that afternoon unless I described the procedure... Not to her, she wouldn't speak to me directly, but wanted it relayed through the cashier who looked either still in or just recently out of high school. When she finally did speak with me, now with 2 employees and others in line directly in earshot, she interrupted my answer to her question before I could finish to inform me that they don't prescribe these meds for that. Here I lost my temper and cursed, I should not have, I own that and apologize. That does not excuse her making me publicly detail my confidential medical history while they compare my experiences to their own. I can only conclude that she was doing this as some sort of power trip or assuming I am a drug addict based only on a glance as I have only ever been to this pharmacy once before, and never will again. I don't believe it is acceptable conduct for a pharmacist to label any customer with a prescription directly from a hospital surgery department as a junkie because they are wearing a hoodie in winter. She refused to give her name and only begrudgingly allowed my post-op prescription to be dispensed once I had started asking for her name to file a complaint (or maybe she saw I still had my hospital bands on?). I was only able to obtain her first name "Rhoda" by speaking with the store manager, they were unable to provide more information as the pharmacy is separate from the actual Safeway but I will be speaking with the Store Director tomorrow as there must be some avenue for a customer to obtain the necessary information. tl/dr: If you don't want to have to relate your HIPAA protected personal medical history to everyone in earshot through a cashier that looks like they are still in high school because the pharmacist Rhoda will not leave their chair and for some reason requires that to dispense medication prescribed from a surgeon at a local hospital, then don't go here.

This pharmacy is horrible. They have the rudest pharmacist I have ever came across. She is an…read moreolder woman and has the tact of a rabid bat. Looking at other reviews, I am not the only one that has had the displeasure of dealing with her. I have had more than one bad experience with her and today she went off on my daughter. Absolutely awful. I am seriously considering having all medications transferred to another pharmacy because I am just done with the rude demeanor of this individual. It's also a given that half your prescriptions can not be filled on the same day because they don't keep the medication in stock, so be prepared for a wait. Too bad there is no other choice in this town for prescriptions.

Horrible experience customer service was by far the worst. The pharmacist specifically was so rude…read moreand unhelpful and unhappy. She acts as if it's an inconvenience to be at work where she's supposed to be helping sick people get better. She wouldn't even listen to my situation or questions just kept repeating her memorized speech about their policy's. Never going back and I'm telling everyone how awful they treat people. I can't believe they are still in business in such a small community with their customer service experience. Wish more people would speak up!

Jessica at the pharmacy is very rude for no reason.. if she's the one in charge she definitely…read moreneeds better training. Plenty of other pharmacys in town

My last trip to Walgreens was kinda uncomfortable. I felt like I was being watched by the…read moreemployees. Like I was going to steal something. But I paid for my items, which were over $100 And the employees didn't have much of a sense of humor, and seemed very uptight. Maybe it was because they thought I was homeless? I don't know.

I shop at walmart often I have had sme issuse with shopping with them online they should not use…read morefedX for shipping lost a whole chest freezer I was returning leaveing me out $209.99 but in the store is great Angela who works that the servace desk and sometimes cashiers is the best so nice and wonderful many of the people that work there are helpful and friendly the store is clean and the prices are great

I would like to give Forest in electronics a big shout out and a great service that he gave me and…read moremy family over the phone to find the TV we needed I drove all the way from Lakeport and he was so helpful on the phone and when I got there please lead and managers take notice that your youngster in electronics needs a raise he's a great asset to your company and I really appreciate his help

Nice little pharmacy with all the basics you need during a holiday trip. Not much to the gift…read moreshop, but the safe are friendly and helpful.

I switched my prescriptions to Lucerne Pharmacy a couple of months ago, and it had been nothing but…read morea fiasco. Lynne, in the pharmacy, has been extraordinarily rude to me every time I call or go to the pharmacy. I've always gone out of my way to be kind as well as patient, but she refuses to answer questions or let me know what is going on with my prescriptions. As a disabled person with some severe illnesses that need almost constant attention, having a competent pharmacy is essential for me. I like to shop local, but if you need a dependable pharmacy who won't treat you disrespectful then this is NOT the pharmacy for you.

CVS's system is terrible!!!!!!! Because of their mixing up the location of my meds with the…read moreHealdsburg store, and after several trips to both stores, I ended up going 3 days without my anti-seizure meds and had 2 seizures in one day. And if you call, you can't speak to a human. It's a "virtual assistant." So if you want to speak to someone, you have to go to the store. That's ridiculous! I'm switching pharmacies today.

I called them two hours prior to me coming to pick up the medication to make sure that it is ready…read moreby the time that I get there because I live 30 minutes away. lady on the phone said that the medication's were ready. I get to CVS both medication's not ready. One of them needs to get reviewed because the doctor sent in two different instructions and the other one wasn't even filled yet,so CVS wouldn't give me my medication. I called my doctor to get it approved. The lady wanted to say that it wasn't her job to call them And get it approved that she faxed something over and that I should wait but that they closed in 20 minutes. Being very passive aggressive trying to get her point across that they closed which I got. I just don't understand why you're gonna tell me. My medication is ready when it's not and I called.

They don't honor their open hours. They were closed way before 10pm. We needed some medicine and…read morethey are the only place that has it close by and they were closed. The employees saw people trying to get in and ignored us.

They always have a good selection of supplements and to go stuff. I always get my flu-shot there…read moreevery October

Love the team at Lark - friendly, helpful, smart and timely. I use them for all my scrips because…read moreit's simply a better experience than CVS.

Went here 10 Nov '20. They're open for indoor browsing (limit 8 ppl). I found a nice Christmas…read moreornament, post cards, and some meds. My mate found several collectible "Then & Now(Arcadia publishing) books which are rare to find these days and a stamp pad which are also hard to find. Prices are reasonable and staff are friendly and helpful but let you browse unhindered. Top notch Chemists (drug store). Shop local!

I wouldn't support the new owners of this pharmacy with my business. I called ahead stating that I…read morewould be arriving there two minutes before closing and needed to buy throat spray for my sick hubby. When I arrived, the owners were there and had put the 'closed' sign up early (two minutes early at least) and would not even look at me while I knocked on the glass trying to get their attention. I firmly believe they did this because they knew I was coming and didnt want to wait on me. Unbelievable!

My family has been coming to this pharmacy for 20 years. New people have taken over the business…read more They have successfully given my mother and I the wrong medication more than a couple times. I am extremely disappointed with their service as the people who answer the phones are rude. A great number of elderly people live in St. Helena and getting their medication wrong could be fatal. Check your prescription to make sure it's correct before you leave the counter. My family and I will not be coming back to Smiths Pharmacy.