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CVS Pharmacy

5.0 (1 review)
Closed • 10:00 am - 6:00 pm

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3 years ago

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CVS Pharmacy

CVS Pharmacy

1.4(10 reviews)
2.9 mi

What has happened to good customer skills??? After waiting in drive up on Friday the 15th of…read moreNovember, I was told they were working on my rx, I could go in and wait, I choose to go back on Saturday the 16th. Saturday, again, in drive up, I was told they hadn't received th rx. What? I called the doctors and was told it was faxed on th 13th, while on the phone with the doctor office, I go inside to verify the fax number, the rx is again faxed. I leave,and called 1 hour later, no fax! I now decide to go pick up the rx! I bring it to cvs, and am told it can't be filled, it's not due for refill until December 25th!!What! THANK GOD FOR KEVIN!!!! Again thank you Kevin, who saw my frustration and intervened, apparently someone keyed in the wrong amount of days the rx should cover (they said 67 and it should have been 23) The pharmacist who I had spoke to 3 times never apologized!! This rx was for my 14 year old yellow lab, who is my 3rd son, maybe if he was a person she would have? When the rx finally filled , she calls out Charlie then I hear " a dog" , who has had the rx filled there for the last 15months, Kasey needs to brush up on her customer service skills!!!

I can't even explain how awful the pharmacist Desk lady was to me today. My license had expired,…read moreand while I wait the new one she told me she could not give me the medicine and threw my license back at me and I saw that seems kind of silly. ' cause my date of birth is on there and she said I could lose my license over this and I said well that seems silly she was there's nothing silly about this...

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Big Y Pharmacy and Wellness Center

Big Y Pharmacy and Wellness Center

3.0(2 reviews)
2.9 mi

This pharmacy has the best customer service. They answer the phones, if you have a question the…read morepharmacist is promptly available to discuss. I was a bit hesitant about a small grocery store pharmacy. The shorter hours are very quickly made up by how convenient it is to pick up prescriptions. If there's a line it's maybe 2 people, not 14. The people that work at Kingston Big Y Pharmacy are great!

This would be a negative review if that were possible. This store has always struggled with basic…read morecustomer service, inventory, and food handling skills, however, Covid is really highlighting their ineptitude. Upon visiting the store today a young woman who works there was crouched by the carts unmasked making it impossible to enter the store and maintain a 6 foot social distance. Two people working on the floor were wearing face shields rather than masks and handling all types of products. No one is monitoring the number of customers entering the store. Finally, two men who appeared to be managers were walking the wrong way down a one way aisle. So basically other than mostly wearing masks an example of what not to do. I called to alert the managers to this unacceptable behavior, looking only for an "I'll look into it". As a manager, you should be open to ways in which your team can improve. Instead, he made up lame excuses, told me I was overreacting, and basically stated that he did not care about human life.

CVS Pharmacy

CVS Pharmacy

1.9(31 reviews)
2.1 mi
•$

I went to this this location, having arrived from California I was greeted by a Sebastian, I…read moreexplained to him, I had forgotten to bring my medication my pharmacy was at Kaiser Permente in Woodland Hills, CA. 24 hour Pharmacy. He was extremely kind, considerate, and very professional, in the stellar manner he handled my problem. He told me to return to my Hotel, that he would take care of it, and be calling me. He had gotten this request taken care of in much less time I was quoted. CVS. is very fortunate to have a company man such as this, and would like to commend him!! Also a shout out to Catalina, with her excellent customer service! I will say this with all of the CVS locations we have through ou California, and Los Angeles, and their are many,, with regard to plain courteous customer service, this was this was by far the best location, I had ever went to to in the CVS. chain. Thanks to everybody!! Excellent management! The Keep It Real Guy. 5 stars across the board!!!

Personally, I don't get the bad reviews, but that's just me. I find this place very helpful because…read moreI live near it. So if I'm sick and need some Tylenol, I go there and buy some. It's pretty simple: in and out. It's also where all my doctors send me for prescribed medications. The CVS workers are kind and helpful. I recommend CVS if you need medicine, snacks, makeup, or a few other things; this place has what you need.

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CVS Pharmacy - drugstores - Updated November 2026

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