CVS is a terrible place to go for prescriptions, they only ever have one thoroughly overworked pharmacist who has to answer phones, give advice, clean up, ring up sundries and also work as the pharmacist. There might be a pharmacist tech, but they are minimally trained and really not pharmacists. But if you're coming here for drug store stuff that isn't a medically needed drug, then this location isn't bad. The shelves are generally stocked and the place is clean and bright. There is often one cashier at check out, and they haven't gone to self-check out (yet). Just for fun I stopped at the photo desk and asked if they could develop some film for me and the young lady working looked so confused I smiled for hours afterwards. Adequate parking. read more

CVS Pharmacy - the front of a cvs pharmacy - Drugstores Near Me - Kenosha, Wisconsin

Am having issues with my CVS app so called pharmacy and after 5th call and dealing with automation issues, I spoke with Chris in the pharmacy. What incredible customer service. He went above and beyond to help. What a fabulous employee CVS has. Please commend him for me. read more

I had made an appointment on the online website with the intent of getting a COVID-19 test and/or Rapid Covid test. When I arrived I went to the smaller booth outside the store and was rudely told "you don't belong here you have a minute clinic appointment get out and go there!!" When I went inside I found the check in kiosk and as I was entering my appointment code a woman came up to me and asked what I was doing. I explained that I was there for a Covid test. The woman then said "No we don't do those here there's no appointment for you we're all booked up for the next week and you need to leave now!" I was denied a test and an appointment that I had scheduled in advance. I was as treated rudely and kicked out! This was by far the worst customer service I have ever experienced and for no reason! There was hardly anyone in the store much less in line so Outside the CVS I checked the appointments available and there were many for that day and the following day so I knew they were lying liars! We waited 30 min outside that little booth to see if it was "booked up" but not one single person came to get any test. These people are by far the worst CVS employees I've ever dealt with. Don't ever go there they are liars and too lazy to do their job at all. read more

Always friendly: the pharmacy staff is 1st rate. Professional but still remember our names.

Well I can't believe CVS is in business with competition like walgreens. I never particularily liked walgreens until I went to CVS. I appreciate walgreens so much more now. CVS shows me just how shitty walgreens could be if they didn't care. I stop out of convenience and neccessity ONLY. Every time I do, I dread it. ZERO customer service. I am never greeted. And when it comes to check out?! Forget it. I wait at an empty check out counter for 5 minutes on EVERY visit. They are lucky that I'm an honest person or I could rob them blind. Literally, it would be that simple. Once I finally flag down a cashier they are rude as hell and act like I have inconvenienced them. On one visit, I literally had an employee sitting behind the counter with a line behind me who wouldn't ring anyone up because she was on her break. Then get your stupid ass from behind the counter and go to a more appropriate place to take your break, or an even better idea! How about finding someone to help the 5 people standing in line?!?!?!?! Every time I come here hoping my experience will be different this time. Nope. It never is. Here is another place I will never visit after I move. read more

Absolutely worst service, pulled up to the pharmacy at 7:52 with a car in front of me. Service slow as the dead, finally made it to the window at 8:02 only to hear "sorry we closed at 8:00", Walgreens gets all of my business from here on out. Absolutely worst customer service. read more

This store is always pretty empty when I stop on my way home from work, which is a plus in my book. Staff is friendly. Shelves are stocked. I have the rewards card, so sometimes there are good coupons available. Like their competitors, prices at a drug store are a little higher on some items than at other mass merchants like Target it Walmart. I have tried the CVS brand for health & beauty items & have been happy with them. No real complaints except prices a little high read more

The Kenosha CVS is the worst CVS i have ever been to. The store manager is rude and picks fights with people. The pharmacy does not help anyone. They had my prescription for over a week and refused to tell me what was going on with it. When they said they couldn't get it they said they would call my doctor and find out another solution. Once 4 days past i went in and they said they didn't know to call my doctor and they couldn't get my prescriptions filled. So they let an unfilled prescription sit for nearly a week and a half and did nothing about it. When getting my prescription order back from them i left and went to shop. While shopping the store manager heard me talking about the situation and started to verbally attack me and when i defended myself he kicked me out of the store. I will never go back to a CVS again. read more