I began using CVS due to my Insurance carrier, after having used Walgreens for the past several years. Immediately after I began using CVS I noticed the customer service was lacking, and they were almost always out of some key products I use regularly. In addition, they stopped stocking Arizona Ice Tea RX Energy products, which I purchased regularly and when I inquired about it, they said it was a corporate decision due to the sugar content. I said that was funny, as they continued to stock multitude of other drinks and products that contained sugar. I use CVS for my prescriptions now only, and then immediately go across the street to Walgreens to purchase all the rest of my needs, including the Arizona products.
It makes absolutely no sense to spend money to attract customers into your store, and have them have to go elsewhere for their purchasing needs. If there is a more poorly managed store, I cannot imagine it. read more