I have had mixed experiences in this Black Mountain, NC CVS. Today's experience was one of the…read moreworst. Last week i called the pharmacy to request a refill on medications. Two needed Dr's authorization or a renewed script. After several days with no text from CVS that medications were ready to be picked up, I called my Dr's office. They had not received requests from CVS for the medicine. Within a short timeframe, the dr's office called the refills in and I received texts from CVS that they were ready to be picked up. I went today to receive the meds.One med wasn't filled and the cashier (pharmacy tech?) was beyond unprofessional. My husband, a physician, asked about the unfilled medication. Apparently the manufacture was "out" of the very common medicine. This cashier became defensive and didn't answer the question but instead raised her voice, chose to be condescending and forcefully slammed the window closed. (The receipt identified the cashiers name and i will provide this if CVS management or corporate would like to have it. )The receipt indicated that her cashier # was 1922000. As stated, the rude and unprofessional behavior of this employee takes the cake. There have been other incidents that one overlooks or puts up with. One was a medication error, a few years ago, and it could have had disastrous consequences. Instead of mosquito prophylaxis, an unrelated drug (that i was not on or prescribed) was filled. Had my husband not picked up on the error, I wouldn't have known, wouldn't have been protected from malaria, and could have had rxns to the substituted medicine. Contrary to other reviews here, I have found Alisson, pharmacist, to be courteous and professional. She has even"gone the extra mile" in terms of trying to locate an out of stock med at another store. She sometimes asks if we need anything else from the store. So, I do not have a complaint about her.

I honestly hate leaving a bad review but I have had it with this pharmacy. Allison is an amazing…read morepharmacist but her co-workers leave so much to be desired--every time we refill a prescription, there is some fiasco, wrong refill, unnecessary calls to our doctors who have done their part, changes that they fail to notice or notify us of until we call them on it. Plus there is a giant, car-swallowing pothole at the drive-thru that they truly need to fix. All the other people who work behind the counter there can do is whimper a meek 'sorry' when they screw up.

This is the best pharmacy we've ever used. We moved to this area of the county 4 years ago and feel…read morevery fortunate to have found a pharmacy where we are treated like family. They all are willing to do what it takes to help us in any way possible with information, pricing, and future possible needs. I can't say enough good things about this pharmacy and the entire staff. I know this might seem like I have some connection to this place due to my rave review. But I have no financial, family, friendship, or any other connection than that of being a customer.

Had a case of poison ivy and stopped here. The business looks small but don't let that fool you…read more The drive-thru is always busy! The array of over-the-counter items to help with the itch and to help dry the ivy was impressive; far more than CVS has. And be sure to explain what you are looking for to the staff as you'll get the run-down on each one and what's popular with local folks, very important for things like poison ivy.

Several of our group visited this location that was the closest to our lodge in black mountain…read more It is a large store and the sections I went in seemed to be stocked ok. We were here for various groceries and they did have everything we needed, just not the best quality produce. Prices varied from a little cheaper than home to the same. Signage could be better, I had a hard time finding what I was looking for. Two different employees had to guide me to the right section and they both seemed they were super stressed and hurried. I did eventually find what I was looking for but it was way too expensive. Only one brand choice, so I didn't get what I came for. They had both self serve and cashier assisted lanes. A large parking lot, but spaces are small.

Store is always out of what I need. Also always moving products so theyre hard to find. Final straw…read morewas being unobviously stalked by plain clothed "security" for a good 30 minutes, for literally no reason. Only reason she stopped is because I found an employee and asked for help - because I thought she was a regular person (not security) and I was scared. Found out the stalker was an employee and promptly paid for my things and left the store irate. I called several times a day for the next several days to complain to a manager and surprise surprise no one ever picked up the phone.

this store has changed! the pharmacy is so unreliable now. they don't have Rx inventory, sufficient…read morestaff, reliable equipment and therefore it often takes days to fill a Rx. The drive thru rarely is open due to some mlfunction. Going to change to CVS. Wondering if they will be closing?

Been on HOLD for 27 minutes for Pharmacy,so I hang up, called back to speak to Store Mgr,was on…read morehold 7 minutes for him to answer,he sounded like he was 10 years old,said he couldn't do anything about the pharmacy. This is the new store on Tunnel Rd in Asheville NC. I'm switching to CVS

My hearing aids were lost and suddenly I was in need of some kind of hearing to function. I…read moreresearched and found a good brand available at Target. I called, spoke with the manager Brianwho sensed my need, said he would have a tech person help me set them up, as I could not buy them if I didn't know they worked. When I git to the store, a very professional young customer service agent met me and asked if I was the one who called. She escorted me to the tech person, also Brian, who tirelessly to get my chosen aids up to speed. They are what I Needuntil more advanced ones can be purchased. This is what I call superb and above and beyond customer service. I recommend Target to Anyone.​

Anytime I come to target, the service is always great! I was in need of a new notebook for class,…read moreso I stepped out and picked some up from target. The value was great and I also purchased a journal with Bible verses it is. I really need to have that. The Bible journal was a great value as well! I would highly suggest this store. Until next time...Cheers!

If you're looking for groceries in Lake Lure, this is IT!…read moreThere are not a lot of options and this is a FULL service grocery including a Starbucks and gas pumps. Easily accessible near the route 9/route 74-A intersection on Lake Lure. It's big and you can wander the aisles looking for what you need or ask any of the many employees who are there to assist. Sadly, they don't carry R.O.'s cole slaw

We went to this Ingles today to restock some of our favorite brands. Those brands were no longer…read moreavailable! Though this store is closer to us than any other, we are not willing to purchase only what INGLES wants us to have rather than the brands we prefer (that were formerly in stock there). I bought nothing! We will look for another store (maybe not even Ingles) that carries the brands we want, even if we have to drive farther. Very disappointed!

Very courteous staff, and they have all the things you need that you forget to pack on a trip…read more Convenient location Downtown.

These guys are great! It is a family operation and they are always helpful.read more

Terrible ...waiting in DRIVE UP line for PHARMACY, then having the window shade lowered, while I am…read morewaiting at window for Service... it's not my fault that CvS took ten minutes to process the pharmacy order for the SUV in front of me... Lunch at 130 pm, They need a better practice of notifying people waiting in the Drive up line... Total Disrespect directed towards Pharmacy customer.. no wonder Mail Order Drugs programs are so Successful ! This Swannanoa location is terrible... everyone quits

I've only used this pharmacy once. The male pharmacist had some of the most rude behavior I've ever…read moreseen in a professional role. He expressed anger, mocking behavior, unclear communication, and blame shifting. I thought perhaps he was overworked, sick, or just having a bad day but the recent reviews say differently. It looks like other customers have experienced similar behaviors with a male pharmacist at the Swannanoa , NC CVS recently. On a good note, the pharmacy looked well staffed and clean.