Chaz was very prompt, efficient, and reasonable in terms of labor cost. I would recommend him…read moreregarding his work and overall knowledge! He took down one TV from my downstairs wall and replaced it with a 55 inch, and then took that upstairs to replace a smaller wall mounted tv.

Haven't been to their store yet but when I called, I was actually treated like a human being and…read morethe phone service was very professional too!

Thank you for repairing my coat on short notice for a very reasonable price! I was in town for…read morebusiness and needed my coat fixed. Thank you!!!

I can't really rate the quality of this business since I didn't use the service. Met with the…read moreowner who was really nice however her prices were more than what I wanted to pay.

Very nice and easy to work with. My long quirk is waiting a week for the return. The Laundromat is…read moreclean. The machine worked well.

We came here to have our baptism dress laundered as it was last used 41 years ago. They sent it out…read morefor specialty cleaning. It was returned in beautiful condition.

Personable staff and great services. I drive from Alpena just to utilize their services.read more

Unfortunately, I had a terrible experience with this company. Jeannete seemed very nice on the…read morephone when I called to schedule a ride from Traverse City to Boyne for a wedding. I called her again 3 days before the trip to re-confirm the details which she did. When we arrived at the airport for a ride, she said she didn't have me on her schedule. She offered to come get us, but she was an hour and a half away - leaving us stranded at the airport looking for another ride. A few days later, I reluctantly called her to confirm our ride back to Traverse City, which we had scheduled for between 10-11am. She seemed to not remember me from stranding me 3 days prior. She said she would come get me at 8am instead of our agreed upon time. When I told her that wouldn't work and that I would book with a different company she became upset. I told her I would probably have to book a back-up ride if I booked with her anyways since she was so unorganized and had already left us stranded once. Another guest at the wedding told me she cancelled on him too and sent him a nasty text message. No way this is a legit business that has insurance. Pay any price to use a different company!

I have never had a worse experience when it comes to customer service in my life. I would be…read moreSHOCKED if this company is a legit insured business. I called Chariot and was immediately told by the woman on the other line to text her our details as she was on the road. I sent all of our details to chariot reserving a 845 am trip from Boyne Mountain resort to Traverse city. I also asked via text if I could get a confirmation as in my past experiences that was something provided in one form or another. I did receive a text confirmation and at that point went on to enjoy celebrating a best friends wedding. After hearing a few stories from other guests about getting stranded by their car service,I reached out to chariot asking for one more confirmation about 845 am pickup...this was the night before the ride. I received one message back stating that "I already excepted a ride with another company." I immediately tried to reach out to chariot to speak on the phone instead of text and my calls or texts no longer went through Which leads me to believe I was blocked. My fiancé and I then were tasked with calling every company we can in every nearby city (with 8 hours to spare) to see if we could still catch the only flight out that day. I was lucky enough to find an amazing company who drove us down . Long story short is NEVER rely on chariot, especially if you are not from around there. Update - adding one more friendly message I received from this "professional business owner"

They had a sale on so I got an Ariat sweatshirt. I consider a great value whenever there's a sale…read moreanymore That was good. The cashier was extremely friendly as well. They're actually the only ones I find in town that have my pickled quail eggs, and you can also get three kinds spicy, jalapeño, plain and actually think there's one other.. I added it to my Ramen in the morning. It's so delicious.. thank you you family farm and home

Was treated poorly and ignored then when needed Help they helped other customers tht came in after…read morewe did. We waited over 20 min and tried multiple times to get help so not impressed and get short handed, but you don't ignore your customers to help another . I'm not happy at all

Anna is normally my go-to person to get-er-done. She is friendly and doesn't rush people and she's…read morevery knowledgeable to get the task completed. I think it's a great value to get printed material faxed or emailed through Pak Mail. There's a lot going on in this store. They even have a full selection of boxes and cards for your convenience. Parking is usually fine because in that particular little mall area there's a lot of parking spaces.

According to their website, it says that they do FedEx, but they have no FedEx supplies so you have…read moreto bring your own and then they will take the package for you. Otherwise they will recommend that you go to Traverse City.