I was pretty disappointed when they did not show up for an estimate and did not bother to answer emails regarding the estimate and if/when they would show up. I wrote a review on their Facebook page, which they first lied on and then deleted. They told me that I was the one confused about our phone conversation and they remembered everything about the interaction, even though they said it happened late in the day and the time on my cell phone showed the call was at 8:20AM. In the end, if they had simply apologized and admitted they got the timing wrong instead of trying to make me look like I had screwed up, I could have been more understanding. But trying to tell me I was the one who was confused about the appointment just makes them seem incredibly untrustworthy. It looks like they do good work when they actually show up, but this interaction has me seriously questioning their integrity. read more