Have been with Kemmet Dental Design since they moved to Minot. Always have great dental work with…read moregreat people. Especially like their newest x-rays and in-house cap construction. Professional and caring facilities. Ardis J. Minot, ND

I highly suggest checking what they charge for services as to the exact amount each service will be…read morecosting you before you sit in their chair and get it in writing. They are an "out of network" provider and they charge a significantly higher amount for services. You are expected to pay upfront for services. You told your insurance will reimburse you but get around this by saying it may only be an estimate. I called to speak with billing about it and was told " there is nothing we can do about this". In reality, they are choosing not to do anything because they obviously have your money. Be warned! Overpriced and poor customer service after the fact!

The staff and dentists treat you the same as if you were their own family. Their recommendations…read moreand care are made for your longterm dental wellbeing.

I cannot say enough great things about this dental office. My husband and I both go there and have…read morealways had exceptional service and a fantastic experience. The first time my husband went in he had tooth pain and they discovered a very detrimental issue in his jaw that required immediate surgical attention. The dentist made him come back in on a Saturday -- guys, a SATURDAY. We spent a lot of money repairing his jaw/mouth but it was so worth it and we are so appreciative of the attention we received. Ever since that incident, we visit this office for our routine cleanings. The office: - is clean - provides drinks and snacks - plays music during the cleaning - has the dentist complete the cleaning! (never had this at any other dental clinic) - works through paperwork, insurance and payments easily

I am really saddened to have to write this review. We have been seeing Dr. Bethany for over a year…read morenow and my kids adore her and her staff. We had an upcoming trip planned and when I called to reschedule my kid's appointments until after our trip I was told they had a cancellation and we could come in the next day. I was excited to get in early, until I received a bill in the mail that insurance had denied our entire visit. When I called the office to see what was going on, they informed me that they did not have the alert in our profiles that helps prevent insurance visit overlaps (which has to be set manually), so we were seen three days too early for our insurance's automatic "grace period" for visit overlaps. We were also informed that one of my children's exams had been billed incorrectly as well during this process. We were told to work with our insurance because there was nothing the office was willing to do about it after speaking to the office manager. After calling to pay my bill and informing them we would be finding a new provider because we cannot afford any more expensive errors from their office we were never once offered an apology or any empathy for this situation they put us in. I am giving two stars because Dr. Bethany is great and her tech is wonderful, but this office has serious billing and customer service issues that need to be fixed or I fear many others will end up in our expensive situation.

From the owner: Broadway Family Dentistry Has Been Providing Dental Care For Residents In The Minot Area Since…read more1983. We Are Committed To Improving Your Wellness, With Comprehensive Dentistry Being A Vital Part Of Your Health. With A New State-Of-The-Art Facility, Dr. Hirst, Dr. Jensen And Their Dedicated Team Are Committed To Giving Their Patients The Highest Level Of Dental Care.