I hired Eavis Gargage Doors based on the 5-star rating online. My exerience with this company…read morebegins with them canceling our first appointment, had to reschedule for the following week. On the second appointment Aavis Co. sent to us a subcontractor they partnered with. The technician could not resolve the problem with the existing equipment. I agreed to buy their garage door opener. Work was done, we tested it, and it worked. We paid, requested an invoice/receipt, but technician said he could not give me one, that the office would e-mail me one. I need the invoice to send to my HOME WARRANTY COMPANY with my claim so they can help pay for the new door opener. We check email that night but nothing. Not in SPAM or in-box. The next day we go to use the opener; it opens, but it will not stay down after pressing on the remote to shut the door. I call them, they send the same technician. He works on it again, he tested the door, again, in front of me, and it works. That night the same problem comes back. We clicked the button it would shut, then it would open right back up again (still no invoice). A different technician came back a third time, finally it's fixed. He said a bunch if things were done wrong one of them was the wiring and the sensors were installed incorrectly. I still cannot complete my claim with the warranty company because they have still not provided me with an invoice. The job was completed on August 18, 2025, and we have yet to see an invoice from them. They charged me over $700. and took a lot of my time. :-(

Awesome service, great owner. Very professional. Replaced…read morespring on the garage door. Just simply a great guy and very professional

We had some shingles blow off a section of our 2-story house during a wind storm and called to see…read moreif someone could come look at it and let us know when they could make the repairs. The employee that came took a look at the roof, said he could do the repair right away, went up on the ladder and it was fixed in about two hours. No problem with leaks or other blown-off shingles since.

After Hurricane Florence, Steven came out and provide me with an estimate to repair the roof and…read moresiding for $2,317, but when I requested (several times) for a written estimate...he refused. When I asked another contractor for an estimate it was under $1,000 for the same repair. Which make me believe that Steven OVER INFLATED his pricing after Hurricane Florence...

I had an excellent experience with Ideal Home Contractors, and I don't say that lightly…read more From start to finish, their professionalism, craftsmanship, and attention to detail were top-tier. They handled my wall-mounted TV and electric fireplace installation with precision and care--clean lines, perfectly centered, and securely mounted. Everything looks polished, modern, and exactly how I envisioned it. What stood out most was their work ethic and respect for my home. They arrived on time, communicated clearly throughout the process, and worked efficiently without rushing. You can tell they take pride in what they do--this wasn't "just another job," it was intentional, quality work. They also made sure everything was level, safe, and functioning properly before wrapping up, and they left the space neat and clean. No mess. No guesswork. No stress. If you're looking for contractors who are reliable, skilled, and actually deliver what they promise, Ideal Home Contractors is it. I'll absolutely be using them again and recommending them to anyone who wants the job done right the first time. Professional. Precise. Worth every penny.

They set up an appointment immediately and came over here yesterday They took measurements and…read morehad samples to show us

I reached out to him regarding replacing the TXV on my 2-Ton Trane heat pump unit which was a R22…read moresystem. He informed me at the time of the call that he would be able to complete the job on my heat pump system and with parts and labor it would cost $908.53. So in order to confirm services that I would have to pay for the TXV part which was $349.09, and a time was scheduled for him to come out and take a look around the unit to make sure it was easily accessible. Coop stated he was not going to come out and do a diagnosis since I had already gotten one from another company he was just going to change the part in question. (I should have known he wasn't so reputable who runs a true business and strictly goes off what another business say and don't do there own proper diagnosis.) Coop and his son arrived at my home on 4/1/2026 @ 9:15am seen on multiple camera systems rushing taking their belongings on this side of my house where the heat pump system was located. My husband ended up working from home that day and looked out our side window to see Coop rushing and seeming to be very fidgety. At 9:22am my husband walked around the side of the house and Coop jumped in shock to see him home. After a while my husband proceeds to come in the house and look out the window during in which at the time Coop is supposed to be pulling vacuum on our system. When Coop saw my husband looking at him out the window ( he get his son to block the window so my husband cant see how much refrigerant is being recovered.) So, my husband goes back outside to ask about the refrigerant and was then told that we were low 4lbs. Mind you a reputable company came out a couple days prior and informed us the we had the proper refrigerant the issues with the TXV valve. So, OK at 10:21am he informed my husband that he had to leave to go and get a supply of R22 refrigerant to put back the 4 lbs that was all of a sudden gone from a couple days ago. (I'm not sure how this happen when the system hadn't been running and there was not a leak on the compressor.) He and his son returned at 10:42am rushing to finish the job due to earlier him stating he has to hurry up because he is son has to be to work at noon and he has to get some work out of him. Well here is another lie from this non disclosure of his. "It states labor would be approximately 3 to 5 hours", so you mean to tell me between 9:26 and 10:21 am you pulled and completely recovered old refrigerant, removed the old TXV, replaced / brazed the new valve using new seals, replaced the filter drier, ensuring the sensing bulb was correctly position and recharged my system properly in that short amount of time. By 11:20am he was asking my husband to turn on the A/C inside the house never informing us when he came back that he had put 407C refrigerant into our system. Never did we discuss him pulling R22 from our system and mixing it back with 407C. So sir if my system held 6 lbs of refrigerant and you recovered 2 lbs of R22 but had to put back 4 lbs of the 407C, you mix the Freon and locked my system up. He stayed at my home long enough to see the system turn on and he hurried up and left. My husband monitored the system after her left and notice not even 3 minutes after he left that the compressor was making a funny noise. He called him back and told him that there was an issues and the compressor wasn't sounding right and he states he did his job and it wasn't his issue. This system didn't run 2 full hours before completely going out. This guy mixed refrigerants and locked up our compressor. I reached out to him and his only resolution was that I signed a non disclosure, but yet you did follow the rules of your own non disclosure because it states you would " recharge system with existing refrigerant" and this you did not do you contaminated my system with 407C the oils mixed and locked up my compressor. I have proof of paper work from 7 reputable companies that this was the root cause of my problem. Your wanna be business is already listed as dead pooled it will just go down even more.

Coop's is highly recommended. Mr Cooper answered my call at 6pm about our AC being dead on a 95…read moredegree day. He was here the next morning at 9:30 and quickly diagnosed the problem. Picked up the parts and by 10:30 we were up and running and cooling again. He will be the only one that I call and I suggest you do the same. Thanks Coop, You're first rate all the way.

A few months back we experienced an outdoor fire from a burning riding lawnmower; thankfully a Good…read moreSamaritan driving by, stopped, grabbed a garden hose and literally saved our house. Naturally we contacted our nameless insurance company who sent out an estimator to survey the loss. Soon we got a check for a whopping $1,017! (Don't spend it all in one place!) We reviewed BBB, Angie's List and talked with a number of friends and neighbors. Eastern Home Repair's name kept coming up. We called, and Chris Web, the Owner/Manager came out and personally reviewed our damage. He was really confident his company was the right one for the job. Chris' personally delivered estimate was almost $7,000. I showed him the $1,017 check from the insurance company and he said "Russ, I cannot even buy the needed materials for that money. Don't worry about the insurance company, I'll handle it." End of Part One. Part Two. The insurance company wrote another check; the two checks added up exactly to Chris' $7,000 bid!! As for the work, his crew was professional, on time, knowledgeable, friendly and overall hard workers; they represented Eastern Home Repairs well! Great work, complete cleanup, outgoing crew went the extra mile and even replaced our rose bush singed by the fire! Chris, presented me with the final bill, which was almost $200 below his initial estimate; how often does that happen? Because of the professional work accomplished, I gave Chris the $200 to do as he saw fit in tipping his crew. How often does that happen? If you are looking for that right home repair company stop at the "E's" and pick Eastern Home Repair; you'll be glad you did. If there is a means of contact through this review, I would be happy to speak with anyone about this quality organization that takes over and favorably goes beyond expectations.

Very frustrating experience and waste of time to say the least. We had one concern , just one…read moremind you, and that was regarding how they were using an aggressive round sander on our home wood siding which is over 100 yrs old and has a dutch lap boards type siding and did not want the boards sanded to the point it changed the shape of the board itself. Only after a few days of hand scraping his painter quit and they then proceeded to cancel all of our projects on the contract as the office manager informed us the owner didn't think he could satisfy us, so all the work and the contract was cancelled. So basically it sounded like the owner doesn't respond well to customer concerns, it's either his way or the highway which is unusual for a business as most business I have worked with don't just bail after one concern by the customer is voiced. Just left the house half scraped and looking terrible. I also left 2 VM's and a text requesting the owner to call me back. He never bothered to return my calls or respond to my texts and let his office assistant / mgr give us the news he was cancelling everything. When I hire a man to do work for me I would expect him to do the right thing and at least return my calls and texts especially if he has just decided to bail and not do the work, and not shove that off for someone else to do. However They are refunding 100% of our initial deposit, which is the absolute right thing to do, so they get one star for that alone. Outside of that they would get no stars considering how they conducted themselves. The experience was pretty much a waste of time as the only thing I have now is a bunch of exposed wood on the sides of the house which looks horrible, a ton of paint chips on the ground that I've had to clean up myself once they informed us the painter was not coming back. We did have another painter come to the house and will be doing the job correctly using a flat sander for these type boards and said that was no problem at all and he would never use a round aggressive sander on dutch lap type wood siding. I guess this company has enough work that they conduct business this way and just walk away from a job in progress , leave your home looking terrible and leaving a mess for the customer to clean up. Being as the owner conducts himself this way I consider it good riddance that we are no longer working with this company.

Awesome General Contractor in all metrics! -Honest &…read moretrustworthy -Stellar customer service & overall job satisfaction -Listening, explanation of work & options -Prompt at every visit -Job cleanliness during and at completion of every visit -Attention to detail at every step -Quality of workmanship -Price & value Going forward, this will be my ONLY General Contractor of choice!

Contacted them for a drywall installation and repair after looking around for weeks. She responded…read moreso quick and came to give me an estimate that day! The work was amazing and done so quickly! Very happy with the results and the workers! They were polite and cleaned up all of their mess at the end of the job. Would highly recommend to anyone looking for jobs around the house!!

I was blocked via mobile phone when I contacted Imperial Home Improvement to repair the shoddy work…read moredone. I was only contacting via email AFTER the negative review. Clearly this job was above their skill set and just hit a "lick". Keep these folks out of your home and hire REAL CARPENTRY PROFESSIONALS. These folks will take your money and block you afterwards.

I am a landlord who lives out of state. I needed a handyman to install flooring in both of my…read moreunit's bathrooms and kitchen. I hired Imperial Home Improvement and from start to finish, Nelson was professional, efficient and very reliable. He does fantastic work and his rates are very reasonable. I highly recommend Imperial Home Improvement for anyone requiring services from someone as proficient as Nelson and his crew. I look forward to working with Imperial on future projects

The service I received was always good, and the technician, Erik, was great; however they raised…read moretheir costs far to high to be competitive (more than doubled). I had to find someone else for my HVAC PM's.

Would give 0 stars If i could. This company did my HVAC inspection on my very first home ever. I…read morespecifically asked about an issue in the attic, I was told everything was fine, and now that its summer I have figured out that I have a massively (as in, no way a trained hvac technician should have missed it in a Million years) cracked emergency condensation pan which is now leaking water into my attic, drywall, ceiling and dripping to the floor below. Tried reaching out to their customer service several times this week, was told I would get a call back each time, and each time my call was never returned. Reached out to the realtor that helped me with the home purchase that recommended EMI do the initial inspection, he emails the owner of this place to tell him I have an concern and havent been able to get his customer service dept to help me, and he Simply respond "Have him call the office". What a Joke of a company. All they care about is your money, clearly. Not even the owner cares enough to go out of his way to do something for a customer that they screwed over. Do not do business with this company. Do not give them your $.