We had issues with our installer. It was like pulling teeth to get him to complete installing our…read moreflooring. Bill Damron started on October 2nd 2024 and finished on April 30th 2026. We still need new countertops for our kitchen and flooring for our 2 bedrooms but will not be using Great Floors because of this and will not be recommending them to others!

Great Floors installed all the flooring in our house 20 years ago and did a good job. We went back…read morein recently to replace the carpet in part of the house. The sales rep took all of our information and said he would email a quote within 24 hours. No response the next day or the day after. We called and left a message. No response. We stopped in and were told he was off that day so we left our contact information again and waited. Two days later and still no response. We are going elsewhere.

Would not recommend. They did not order the correct amount of carpet for the job. It was partially…read moreinstalled and then we had to wait for 2 weeks to get the remaining carpet. We were concerned about the dye lot matching since it was in our hallway and would be obvious if it didn't match. It matched ok color wise however, you can see the seam between the two pieces. There was also an obvious seam going into the bedroom which we asked to have re-done. After it was re-done it was better, but still very visible. We also paid extra to have them move furniture. They only sent 1 person to do all of the moving and installing which resulted in some damaged items.

I highly recommend Accent Design. Renee was my design consultant and it was a pleasure to work with…read moreher. She gave excellent design advice on my two major bathroom remodels. They look awesome. There's a warm friendly atmosphere in the store and you can tell they all get along well and help each other.

My floors look beautiful! They were quick about responding back to me and getting it done despite a…read morebusy schedule. Great job!

I was contacted by John's wife to edit my review as it is hurting their business and given extra…read moreinformation, so I am writing a update. When I was there in April doing major repairs and remodel from all the damage a tenant did, the water damage to the wood floor under the refrigerator turned the wood black and lifted them from the floor, so since John had done the refinish job in 2013, I naturally contacted him. I liked John's work albiet he was not able to remove all the damage but did a great job nonetheless. I called him and he said he was very busy but would get out within a week to assess the damage and tell me what he could do. Then I never heard back. I left another 2 messages. By the time I did hear back I had already had to hire someone else, and presumed John was too busy or this was not a priority, which upset me since I was already a customer. Unfortunately I found out that John had injured his leg w a nail gun and went to the hospital, but that was after I wrote the review and had to pay someone else to repair the damage. His explanation was certainly understandable and I would never want to hurt someone's business if there is a reasonable explanation. However, my input here is that his wife or someone else who worked w him should have been calling his customers immediately (not wait for me to finally get him on the phone to find out what happened) to inform them that he would not be able to work for however long he needed to heal, I certainly would have understood. I have been in the hospital for serious injuries so understand how crazy that can be. But being self employed brings certain responsibilities if you want to maintain a good client base. His original work was beautiful and he did 3 coats on my floor, and gave me a good price. I was very happy with those results, so I would recommend his work.

BE WARNED!!! I should have listen to the bad reviews on here about this company. HUGE headache. I…read morehired Floors on 4th to resurface my floor in a $700k condo on the river. The cost was $4,000. I paid them half up front with my credit card and scheduled for 2 weeks from that day. A few days later the office girl called and said they would need to reschedule me and it would be 2 months as they picked up a really big project and mine would have to wait. I was on a time frame so I asked for a refund. That is where things took a turn for the worse. Byron strung me a long with excuse after excuse as to why I could don't get my refund. I finally had to dispute it on my credit card. I have attached photos of my texts with Byron and the chargeback. All this could have been avoided if I had listened to the other reviewers and stayed away from this fraudulent company.

Byron replaced a board my flooring. I highly recommend him. He did a great job, was efficient,…read moreskilled and complete in the work.

I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.

Couldn't be happier with the service and product Ultimate Concrete Coatings provided. They offered…read moreboth epoxy and polyurea coatings and discussed the pros and cons of both...we elected to go with polyurea for a 3 car garage and the price was way better than their competitor in the area offering polyurea. We were able to add color chips to one of the standard samples they have on hand to give it a more customized feel. Devon came out right away to provide the quote and he was very informative and easy to talk with. The office manager, Beth, was very helpful in scheduling the service and providing a sample of our customized colors before committing to the work. And Morgan and Micah did an outstanding job applying the coating. The whole process took about a day and a half. A couple of additional aspects that truly made them the right company to coat our garage floor...they covered the stem walls at no extra cost, they actually provided a trailer that we could store our things in while they were doing the work, at no extra cost, and they are a small, local, family operated business that basically provides a lifetime warranty on their products and workmanship. Can't beat it!

Wow! What an amazing transformation! We thought we were going to have to replace our garage floor,…read morebut we were so lucky to find this company. Our old garage floor was chipped, scratched, gouged and literally falling apart. This happens because of studded tires, too much salt and not caring for the concrete over several years. Ric was able to come to our home within days of our calling to get an estimate and if it can even be done without new concrete. The crew was on site within 2 weeks to begin the job. It took two days to complete and another 24 hrs to cure. We couldn't be happier with the results and would definitely recommend them!

I never thought I'd write a review like this. Last year we…read morehad 3 flooring projects that we went through Panhandle Carpet One. We purchased two different flooring materials and used two of their contractors to lay the floors. The first project was finished. A couple of months later we let Paul, our salesman at Panhandle, know that the flooring was separating at some of the seams. The contractor had to come back two times to repair it. It appears that issue is fixed. The second project, different contractor and different flooring, appeared to be ok. The third project, same flooring and same contractor as the second project appears to be doing well. Early this year we noticed a couple of floor seams in the second project were separating. My husband called the contractor, but never heard back from him. A month or so later he called Paul at Panhandle to let him know there was an issue with the flooring. No reply. We went into the store and left a message as Paul wasn't there. Still no reply. We went in again a little over a month ago and spoke to Paul again about the issue. He said the contractor was busy on a job, and then was going on vacation. He would let the contractor know about the issue. As of today, we haven't heard anything. It would probably take a qualified, skilled person with the right tools as short time to fix the flooring. I guess we will attempt to fix the floor ourselves. I guess once the job is done and out of mind they don't seem to care a lot about continued customer relations and fixing an issue.

UPDATE TO MY REVIEW OF JULY 20, 2026. After posting this review on the companies facebook page and…read morehere, we were contacted. The floor was repaired today, so I raised their star rating.