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    Custom Craft

    4.3 (11 reviews)
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    Services - Custom Craft

    Furniture repair

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    Chair

    Larry and his technicians did a wonderful job repairing my expensive bamboo chair. The seat had a big hole in the middle and so it had to be recained. After about two weeks it was as good as new. Pricing is well worth it!

    Lynne P.

    Took an old, very well built chair in for an update. Chair came out great! S J Co Upholstery (next door) did the fabric and Custom Craft up dated the wood portion. It's a brand new chair.

    Natural color of the Honduras mahogany revealed after stripping sanding and preparing for the final clear satin finish

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    9 months ago

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    6 years ago

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    2 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    11 years ago

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    10 years ago

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    Furniture Repair Expert

    Furniture Repair Expert

    4.8
    (161 reviews)

    My recliner lift chair had no power and it was in the remote…read more Henry the repair man called to set up the time and he was on time and very courteous. His quality is excellent and had me sit in the chair to make sure all the controls are working. I will definitely ask for Henry if I need service again.

    They charged me $125 to fix a lift recliner that they did not fix. It's impossible to reach anyone…read morein this company and they don't stand behind their work. Now I have to find a different company to help and this company stole money from me. I will NEVER use them again nor do I recommend them. This company's communication came out to repair a lift recliner chair. The technician, a very nice man, reported that the problem was a wire under the chair. He claimed to have repaired the wire and fixed the chair. I paid him $125. The next morning, when the chair was used again, it once again failed to decline after lifting. I called the company back and reported the chair was not fixed. They got back to me two days later. Then they requested more pictures of the chair in order to schedule a technician to return. I sent them immediately via email. I also told them via email, voicemail & text that it was the Control Box under the chair and to have the technician bring a control box on his vehicle. The company never acknowledged this information. And the technician did NOT have a control box with him when he showed up a week later. Once there, he reported it was indeed the control box and he now had to order the part which could take up to two weeks to receive and 2-4 weeks to come back and install it. AND he wanted to charge me an additional $185 for the part. Their rate for a diagnostic is supposed to be $50. I paid $125 already. And 2-4 weeks? This chair is my mom's only chair and it still doesn't work. Wtf did I pay for? So...instead of fixing the chair, I decided not to. Why sink over $300 into an old chair when a new chair is less than $500? That makes no sense. This company's customer service is non-existent. They don't answer their phone and everything is robotic about the experience. While the technician was nice enough, he did not do the job correctly and preferred to argue when I called him out on it. I maintain that I will not use them again.

    Orange County Furniture Repair

    Orange County Furniture Repair

    4.8
    (14 reviews)

    Dining room chair had broken arm. Estimate from Haer Lesani via email photos was lower than other…read morerepair stores in Orange County. When I dropped chair off at his shop he had to raise estimate $50, but the finished product was well worth it. Fifty-year-old chair was beautifullyrepaired. With the many steps to repair the chair the almost 1 month wait was less than I expected. See photos of before and after chair

    I requested an antique hutch to be restored. I didn't love that they initially tried to charge me…read morejust to come and evaluate the scope of work for the piece, especially when I knew the pricing was probably going to be costly (and it was). Thankfully they waived the fee. I trusted that they would do a good job based on their portfolio. They were accurate in their timeline for the completion of the project and the resulting hutch looks fantastic, I have no complaints there. The main reason I am giving this business two stars is because their communication leaves A LOT to be desired. I asked for progress photos as they were working on the piece in their shop. They never sent pictures until I had to follow up and ask for them. They knew ahead of time that they were going to need to deliver my piece urgently because they were going to need all the space in their shop for their next project. Yet, they did not communicate this with me until the very last minute, what were they going to do with my piece if I was unavailable for delivery when they needed it gone? That seemed like poor planning to me. Upon the initial quoting of the piece, I specifically asked them to not only have the main mirror replaced by their third party, but also have the antique locks repaired. I provided them with a key that fit the lock to aid in this process. They returned my piece to me with not only the lock issue not addressed, but also with one of the cabinet doors not fully functional (which is not how it was when they took the piece at the beginning). I had to report this issue after they had already left. It was only then that he recommended I contact his third party locksmith to resolve the issue. His recommended locksmith (Sav-Mor Lock & Key) has been completely unresponsive, and I can't find other locksmiths who specialize in antique locks. I then asked Haer where is the key that I gave them when they picked up the hutch, and it was only THEN that they told me they tried to test the key in one of the locks and a piece of the key broke off and is STILL currently stuck in one of the locks (they also didn't specify which lock they tested either). I am extremely disappointed and frustrated because I clearly specified all my needs before they accepted the project, and now I received an incomplete service. They have also stopped responding to my communications completely, which I find outrageous and irresponsible. I also got the impression that working on my project was a chore for them, as if I didn't pay top dollar for them to give me their best work. Again, in terms of their actual craftsmanship, Jose (who I believe did most of the work) did a great job. However, communication is a huge factor in determining who I award my business to, and based on my experience I wouldn't feel comfortable trusting them with another one of my projects.

    Custom Craft - furniturerepair - Updated August 2026

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