I hate leaving bad reviews, but this experience was awful. My family and I have used Larry for over 20 years. In August 2020 I dropped off a outdoor bamboo sofa that needed to be sanded, painted and have the legs repaired. I was in no hurry. I left the sofa there for over a month before I started to check in to see how to progress was going. Each time I stopped in Larry had forgotten what is was I had asked for. This went on until December when I finally said I needed to get the sofa redone. He then said he'd do it that week. He did get it done in a week.
I picked it up in January and I could tell that the paint had not been sanded down but just painted over and that the legs had been repaired in some places, but in other places the bamboo wrapping was still broken. I talked to Larry about it and he assured me it was all done with new wrapping and the paint job would hold up. He charged me $930.
I am not good at arguing or confronting people, I knew that the sofa had not been sanded, ( I could see the layers of old paint under the new paint), and had I not already paid to have the cushions recovered, I would have left the sofa there and not paid for it.
I brought the sofa home and placed it on my deck and 4 of the 8 legs weren't touching the ground. It wasn't even close to level. I thought about taking it. back, but it had taken Larry 6 months and I just decided to live with it.
That was until the paint started peeling a week after I had it. I've had the sofa back for a month, and in that time the paint has started to peel all over AND the back support has broken from pressure. Whenever the legs were done, it must have put pressure on the back of the sofa that has caused it to cave in.
I want to add that I haven't sat in it once since it's been back. The broken back, the peeling, all of this is not because of use but because it was re-paired incorrectly and not painted properly.
I've asked for my money back, and if that doesn't work, I'm going to have to go to small claims court. Something I've never done and don't want to do. I was ok with the sofa not being perfect and decided to live with it. But it's now breaking in front of my eyes and is worse than when I brought it to him.
I'm an easy going person and don't yell and sometimes I get taken advantage for that. But I can't live with paying almost $1,000 to get something back in worse condition that when I left it.
- I'll update this review if I get my money back. read more