When it came time for my 10-year-old Ford Fusion's oil change, I was looking for more than just the…read moreservice, but also a trust relationship with a good mechanic. I had one back home and I believed I could find one again. I noted the many 5-star reviews for The Auto Shop and decided to give them a try. Chris' competence and communication were excellent, and he gave me *complete* information so that I didn't have to ask any follow-up questions. Besides the oil change, I requested a tire rotation and a general checkup. I received a reminder text message the day before the appointment which I appreciated. Tyler was fun to chat with as he drove me back home, and within a few hours I had a very complete and easy to understand report that I could view on my phone of the immediate needs, less urgent needs, and other items to keep in mind. I loved that I could approve or decline each service all on my phone through the app so that there was documentation and not just a verbal agreement. With another quick ride from Tyler, I had my car back with excellent documentation for what was done along with the remaining items I had chosen to address later, and their prices were appropriate. Chris and Tyler were very friendly and genuine, and were great representatives of this shop. Great value for me is not just about cost but also about a relationship I can trust. I consider The Auto Shop as "my" mechanics now, and would highly recommend them.

I came in with concerns and got helped right away by Chris. He helped me out a lot!!!! really great…read moreguy I highly recommend his service!! Thank youuu

Everyone here is friendly and helpful 100% of the time, I always get my car back within the day and…read morefor a really good price! It's hard to find a mechanic who won't try to push you into things you don't need but they are always straight to the point.

From the owner: Steinmetz Automotive Inc., established in 1961, is a trusted auto repair and service provider…read morelocated in Jefferson City, MO. With decades of experience, we pride ourselves on delivering expert diagnostics, maintenance, and repairs for all vehicle makes and models. Our commitment to quality service and customer satisfaction has made us a staple in the community for over 60 years. Visit Steinmetz Automotive Inc. for reliable automotive care you can count on.

I came in with 2 small diameter, very stiff, lawn mower tires that defied any mortal attempt for me…read moreto get back on the rims. The guys took care of me in every way. Really appreciate the extra effort they put forth.

Avoid Big O on Mo Blvd. Went to see about checking balance on a tire they replaced abt 2 mo ago and…read moreget safety check ended with accusations of vinn tampering, threats of physical intimidation, and refusal to do safety check. Upon arrival I stated that I did not need nor want a test drive, Jst make sure tire is balanced that they installed 2 mo ago. The tech took it for a drive anyway, never checked balance. I let tech know I wasnt ok w the drive and also the computer person. Following this, was told cant do safety check cuz a receipt was covering Window vin...I let them know there's another placard on doorframe they can use to check vin. Was told no. When I pulled up the law (11 csr 50-2.44) he didnt care and became verbally aggressive asking "did you take the course" and walked away...during this exchange, another employee started telling me he'll call the sheriff to have them cone down and impound my car bc it was clear I tampered w Vin plate. My head is swirling at this point and I only responded w "thats ridiculous" and this large man started at me. Threatening and accusing a customer who jst wants 2 things done is quite wild. Went home and used a zip tie to remove receipt in 10 sec.

They fit me in the same day I called. Their estimates are pretty close when acted upon.read more

My husband and I got a flat tire (from a nail) south of Jefferson City about 20 miles but were able…read moreto get the donut on and made our way to this Big-O location. The staff were so kind and helpful. They got us in right away and were able to get our tire patched. We were back on the road in less than a half hour.

I ordered a set of 4 brand new General Altimax RT43 from them a while back. They asked me if I…read morewanted to get my car aligned and I would because I want to have my new tires wear evenly. 30k miles later and they are wearing out very unevenly. The outer is wearing out much faster than the inner. These tires should last over 60k. DO NOT GET YOUR CAR ALIGNED THERE. I will not do business with them ever again. Edit: I got a 2nd opinion from another alignment shop in town and the alignment on my car appeared to be correct. I'm not sure what caused the uneven wear, especially on the outside of the tires. I've updated my review to 4 stars and will continue get my vehicles serviced there.

This is definitely not the place to receive friendly service. I was there a couple of weeks ago…read moreto get my tires rotated (which i purchased there). The man at the reception desk was a total jerk, not at all friendly. Seemed very put out to have to even speak. My tires had a lot of life left on the tred less than 10,000 miles on that set, but they kept shaking my car horribly even after the rotation and supposed rebalancing. I should have went back to have them stand by honor the warranty on those tires. But, I didn't want to step another foot inside that place and be met with rudeness again. I sucked it up and went to Brockes and bought another new set of tires! My car runs very smoothly now. Never again!!! I did business here for 25 yrs. It's absolutely ridiculous how the current management has defamed a once outstanding business. Brocke Tires now has my business they are located in California, Mo. A family friendly business. The way Lewis Tire use to be. Only takes one bad experience to run off a good customer.

to replace a started and Torque Converter they hold my car over a month after I pick up my car few…read moreweeks later my car leaks, I returned to the shop I wait another month, I pick up my car 15 minutes ago when I park on my place at home I find out they don't put and tie all the hardware all the plastic cover shields foll dawn, shields protected the engine from the mud and dust (they Linces need to cancel)

This is the most sleazy auto mechanic I have ever encountered. They had my mom's car for a year…read morebefore they even started working on it. Charged us $900 to clean out a gas tank that should have been $500 to replace completely. While our cat was at there shop it was damaged and they never said anything. Then they hid the car and tried to say it was abandoned. We paid for the "work" they did and ended up with $4,000 in damages to the car that we could find not to mention possible damages that we didn't find. The owner Danny is a bully and acts like he knows everyone and can do what ever he wants. I would never suggest using this business unless you want your vehicle damages and to be lied to and swindled.

Timely appointment. Professional staff. Competitive prices. Friendly service. Trustworthy service.read more

had a couple of my vehicles in for an oil change. later found oil cap lodged behind the battery and…read morethe oil filter cover stuck on backside of motor. I went to discuss this with them. No manager available to speak with me and no phone call since. Apparently integrity is not a high priority. I see this isn't the first time this has happened reading some to the other reviews. Gary

GET IN THE ZONE! AUTOZONE! This location was very close to…read morewhere I worked, and it was always nice going in. The dude would go out to the car and help me see what I needed-- remember I'm not a guy dude. If they didn't have the part I needed, they got it quick. They have everything you need for your car for a good price.

best parts store in jc def helpful and always great energy can't remember the names but the woman…read moreyoung man and older guy made it a great experience

Brand new oil change place. They are fast and friendly. They gave you a cold water bottle when you…read morepull up.

I went in for oil change and ended up paying 180 dollars in Jefferson City, they broke my coolant…read morelid, and acted like it was nothing,Manager, didn't say a word !