Call me "old school," however, I still value Customer Service. Especially when a business is…read moreseeking new customers who will spend over $5k. This review is not about their selection of countertops. Rather a call I received the day after my visit from a man who works for them. I told him the sample I brought home was not cream, but white. I had decided to go with one of their competitors, and as I began to explain why...he was talking over me, not listening to a word I was saying. In a louder voice, I said, "This is one of the problems....Customer Service". Guess what....he hung up on me! I'm a 75-year-old woman, simply updating my kitchen. I chose another company that I feel not only offered a superior product at a lower price. But it was "one stop shopping". Their Customer Service is top-notch. I felt listened to and like they valued me as a customer. Unlike with Tri-State, I wasn't going to have to go shopping and buy my own sink or hire a plumber. If you are doing a new build or you have a contractor who will handle these details for you...Then Tri-state may be the company for you.

Chose to buy from Tri-State countertops after I met with Cindy Heep in the Owensboro store…read more Initially my choice was too pricey for me and I continued to shop elsewhere. But Cindy reached out to me and said she was going to find me another Option that I would love and fit my budget. And she did just that! Cindy was a fantastic sales rep. She kept me very informed about my measurement date and what I needed to do to prepare for that appointment. Then I found out that Cindy had been dismissed from TSCountertops. I was shocked. Cindy is a fantastic asset to TSCountertops. It's rare to find such a driven employee. Regardless, I completed my purchase and my new quartz countertops were installed by two long time installers. They did a fine job with my countertops. The fit was snug and extremely well cut. Overall, I am happy with my countertops. However, if it hadn't been for Cindy I would have bought elsewhere. Someone will be lucky to get Cindy as an employee. Thanks, Rita Hodges

Cody technician professional knowledgeable easy to work with absolutely satisfied with the company…read morethx

Very poor customer service. Does not ever reply to emails with questions or issues. I've taken my…read morebusiness and hard earned money elsewhere.

Terry is a rug expert. He is knowledgeable about the origin and history of his large inventory…read morewhich I believe is one of the largest in the country. In addition, he has restoration skills to renew and extend the life of his merchandise. Thanks to Terry and Lynn and his kind and accommodating staff for working with me over the years.

Bottom line: if you need a rug and you're in the tri-state area this is the place to go. Don't let…read morethe small appearance of the storefront fool you. The showroom is enormous and the selection is endless. We brought some photos of the space we were shopping for and the owner helped us pick out a rug that couldn't have been more perfect if it had been custom made for us. The environment is laid-back and friendly, and the quality of the rugs is really impressive. I just can't recommend The Rug Merchant highly enough.

Most reliable window tinting company in town! The also offer excellent service and pricing when it…read morecomes to custom wraps as well! Highly recommend

I have been the office manager at Bartas Painting for 5 months, and it is a great company to work…read morefor. We have an excellent painting crew and our owner, Mike Barta, ensures every customer is happy before they pay a dime. Excellent company to work for and proud to be a part of such a great team.

Mike Barta Is true to his word. I asked him to come out to provide me a free estimate at a specific…read moretime and he did so. Not only that he went above and beyond his scope of work and gave me other feedback regarding other work that needed to be done inside the unit. That means you just wasn't thinking about himself but was thinking about the clients Best interest. It's always appreciated to work with honest and good people, I highly recommend a company like this that can give you an honest quote And provide you honest feedback.

Low balled the bid, movers took their time to pad hours, became surly as the day went on, broke two…read moreitems and then lied about it.

The moving team was amazing. Our situation was unique with a move to 2 locations out of town. It…read morewas a full long day for them and they were amazing. I was a middle person trying to help grant another's wish and I couldn't have done it without them. From scheduling to delivery they were great!

Just had tree work completed on our property by BT Tree Service. Wow! Every interaction was both…read morefriendly and professional. The work crew on site went above and beyond to make us happy and leave our property looking great when they were done. Highly recommend this company!

The girls were friendly and did an amazing job! I definitely will want them to return…read moreThank you! Trish Overton

They are great. Their cleaning staff do a fantastic job. Highly recommend Dirt Finders.read more