I would not recommend this company. They are disorganized at best. They advertise very low fees;…read morehowever, I learned after approximately 3 weeks that they charge by the hour (including emails) for anything above the tax preparation itself, which was never disclosed to me. I never received any kind of engagement letter outlining fees, etc. After putting in a ton of time and effort to get my S-corp set up, the CPA's assistant never ran payroll because she ran into an issue with my bank but never informed me. When I learned of this, she told me that she was very busy because it was tax season and said "Sweetie, if it was that stressful to you, you could have just done it yourself". By not running payroll, they caused me to be behind in submitting a W-2 to get an employer medical insurance plan which means that I will have to pay over $700 for another month of my individual plan. Do yourself a favor and go somewhere else.

All I have to say about this place is to give them a glowing review! It is a small business which I…read morelove to support, all of the staff are great and SO friendly! Kami is awesome. She is funny, very skilled, and I was able to get in right away! We gabbed away while she efficiently filed my return and I was out the door with no waiting!!

Kyle was very responsive, informed, and helpful in assisting me with my IRS tax case!read more

Used Kyle from 2017-2024 for our tax returns. Nice guy, but if your tax situation is more complex…read morethan a simple W2, look elsewhere. His returns consistently required multiple corrections due to obvious oversights. We had to review everything very carefully before filing. For basic taxes, this was manageable. The relationship ended when we needed help with a business EV tax credit issue. There were numerous details showing Kyle wasn't paying attention and was filing forms blindly without any investigation. His amendments kept getting rejected by the IRS. When I offered to give him power of attorney so he could properly investigate our specific case with the IRS, he refused, saying that wasn't part of his job. His final correspondence was offering to help write an appeal draft to the IRS without providing any details on how he would actually solve the underlying issue or do any due diligence. I'm saving the inner details as they would take too much time to explain, but after months of no progress, we hired another professional who diagnosed the root cause within days. Bottom line: Kyle doesn't do due diligence. Fine for straightforward W2 returns if you're willing to double-check his work. Not recommended for anything requiring investigation or problem-solving.​​​​​​​​​​​​​​​​ -------------- Update in response to business owner: Kyle claims several things are "misstated" but here are the facts for anyone reading: Regarding purchase structure: Form 15400 from Tesla clearly listed the business name and EIN. I sent Kyle an email explicitly stating the vehicle was purchased for the business. Kyle ignored both the form and my email. When the IRS first rejected our filing, I sent Kyle a screenshot proving I had told him it was purchased under the business name. At that point, Kyle tried to charge me an additional $500 for an amendment, claiming I had "never told him" it was for the business - despite having documentary proof that I had. Regarding "clear path to remedy": Kyle provided no actual solution. He repeatedly blamed Tesla for incorrect filing. Tesla then reviewed Kyle's tax forms and identified multiple errors KYLE had made, providing corrections. Kyle was simply deflecting his own mistakes onto Tesla. He also falsely claimed he had "the exact same problem with other clients." Regarding timeline and IRS processing: The delays were caused entirely by Kyle's errors, not IRS processing. Even after being told he made mistakes, Kyle entered my personal SSN instead of the business EIN on amendment forms. We discovered many other reporting errors after the second IRS rejection. The timeline was driven by Kyle repeatedly filing incorrect forms, not by IRS processing delays. These are facts, not misstatements.​​​​​​​​​​​​​​​​

What a great find! Went to SNA Financials after a divorce and they gave me all the help I needed!…read moreVery easy to work with and even set up a Zoom for me to get some questions answered before committing with them. Great people!!

This was definitely the WORST TAX EXPERIENCE I HAVE EVER HAD and I wish I had not read any of the 4…read more"good" reviews that were posted as they were in no way indicative of my experience! In over 30 years of using tax accountants, I have NEVER had an accountant refuse to sit down and go through my account with me, and I have NEVER been handed my return at pick-up time with absolutely no communication, no explanation, NOTHING! Not one word about the return or how things were handled, just a fat bill and a see ya later. This was so beyond unacceptable!!!!!!! I could have gone to H&RBlock and had way better service, way better communication, and for WAYYYYYY less money. This was just a mind-boggling horrible experience in every way and I would suggest you look ANYWHERE else for any tax help!!!!!!! I would seriously consider that the 4 reviews posted, for a company that has "been in business for decades" ???, may not be legit.

Eric Maclean is a excellent and knowledgeable financial adviser. After meeting with Eric many times…read moreto discuss my retirement. He has gained my respect and appreciation for his best knowledge of my finances and retirement. With his wife Chieko's excellent accounting skill, my confidence in there experience has gained my financial interest. Thank you

Chieko helped us process tax forms after our mother and father passed away. She was super…read moreknowledgeable, helpful, kind.

Excellent service from Sumeet! Was able to do everything online, completely solved my IRS issue,…read morevery happy with the service I received. She is very helpful and responds quickly.

Sumeet was very personable and professional all at the same time. She handled my case with…read moreexpertise and I would highly recommend her.

Our accountant we had in Seattle about five or six years was good but the cost steadily kept rising…read moreto the point where it felt astronomical for them to do our taxes. We had one there thinking we'd eventually move to Seattle but we got a house here in Tacoma as things panned out. So it just made sense to find one in town and in this case it's all but a few minutes from our house. The cost for Liberty Tax is much more reasonable and the convenience of not needing to make a business trip to Seattle when we would much rather have fun when we go up there helps too. Liberty Tax has done our taxes about four, maybe five years now and they have been great. They've been very accurate and thorough in the processing of our tax returns and go over our information with us in great detail. We will certainly continue using Liberty Tax as they have provided a great customer experience for us!

I have been a customer with Liberty tax for over 5 years now for both my personal and my business…read moretaxes. Mrs. Reba is the brilliant woman who I have been with every year and I couldn't ask for anybody better! She is just the sweetest thing and makes doing your taxes not so bad LOL SHE'S GOT SUCH A GOOD PERSONALITY! I love this place and I will be back every year. I have never once had to be audited going through them and it makes me very confident and comfortable come every tax season. Thanks again Reba

Robert is great to work with. He puts the time in to make sure you understand the process and goes…read morethe extra mile to ensure you're getting the most out of your personal tax situation. Highly recommend!

My business has been utilizing the guys for several months now, and they are awesome. They are…read moreyoung, ambiguous, attentive, and very prompt. They have helped us wade through our chaotic first year in business and have been invaluable resources to us with respect to bookkeeping, accounting, tax preparation, and payroll. We use them for our personal taxes as well, and we won't trust anyone else with what matters most to us. They rock.

Our accountant of 28 years retired, and we had to find a new accountant. Lynn was thorough…read moreand-quick.

Outstanding service, quick, and kind. 100% they won't sell your data Ike H&R Block will.read more

Our principal accountant turned us on to By the Numbers to handle our bookkeeping situation for our…read moresmall business, and I have to say it's changed our life and how we run our business. They are so thorough, and detail oriented, and friendly to work with - we simply couldn't be without them now. Prior to using By the Numbers, our business books were pretty messy and even neglected in some areas. It made it difficult for our primary accountant to do her work. But now, after being involved with the great folks at By the Numbers, we are ship-shape and now saving money like we never did before. The savings in taxes and other expenses they have helped us with more than pay for the cost of the service. If you're looking for a bookkeeping/accounting service in Tacoma for your business, you can't do better than By the Numbers. Kinda hard to find in downtown Tacoma, but trust me it's worth the effort. Thanks to them for all they have done for us. Dave [PS - they do have a "lobby cat" Travis - he's at the front counter. SUPER nice - he's almost like a "cat statue" - but just in case you have a cat allergy, I felt it important to let you know]

So knowledgeable and helpful...I have relied on By the Numbers for years. Very smart and pleasant…read moreto work with!