I've been using their service for over a year and will be a client for as long as they are around…read more They are punctual, courteous and very respectful of our home. They always are mindful about any pets and give great instructions on how to handle them (even though we always have our dog in doggy daycare for pest control application days, just to be safe!) Overall Very responsive and had great communication throughout the whole process. I really appreciate all the options of application frequency with different costs and we get to chose what works best for us. We were really happy with the cost and value we get from it. As far as results, also can't say enough nice things. The little bugs that were bothering us are nowhere to be seen.

I have used City & Suburbs twice now over the last few years and cannot recommend them enough. Matt…read morerecently serviced my home and was thorough, knowledgeable, and so considerate of my situation. He was prompt in getting back to me and accommodating with my work schedule. His prices are more than reasonable given the invaluable service he performs. Top tier service!

It is so rare to find a company that operates with this much heart, honesty, and professionalism…read more From the moment John stepped inside, we felt in good hands. John came out to treat our termite issue on short notice; he truly went above and beyond what I expected without added cost, and it's clear he truly cares about the people he serves. Elite Pest Control Philadelphia is more than just a service--they are wonderful people who happen to be experts at what they do. If you have any pest issues at all, do yourself a favor and call John at Elite Pest Control Philadelphia. My family and I couldn't be happier. Thank you so much, John! You are truly the best!

We were very happy with this business. Very friendly, polite. Helped solve my problem Will use…read morethem again

Javan was great. He came out the day I opened my issue to take care of a yellow jackets nest we…read morediscovered on return from our vacation. He arrive at the time discussed and spent about 30 minutes addressing the issue. He told me it would take 2-3 days for the nest to be dead. As of now, 3 days later the problem has been addressed completely and there is no more activity. I would absolutely recommend for quick and friendly service.

My daughter was hearing some critters scurrying around in the ceiling of her upstairs rooms. She…read moresays it was mostly in the morning. I was trying to help her find an exterminator to help. I decided to look on Yelp, because they have helped me find contractors before. I chose Pest Medics because they responded within a hour. They also (responding through text) told me their range of pricing and could come out the next day. I'm assuming Javan is the owner of the company. Him and another worker came within their window of time. They were very cordial to us as they entered. They listened to my daughter explain the issues she was having. They walked through the house (inside and out) inspecting where the critters could be coming in and out of. They finally found one of the entry points near the roof. They explained about the one way gate like thing they put up to let (we think it was squirrels) out, but could not get back in. My daughter was impressed that there was not cruelty to the animals. She just wanted them out of her house. All in all, it took the a total of 45 minutes to complete the job. Not mentioning the price, they charged the top of the range they gave her. There was no paperwork to show what was done. Just a receipt for the job (on her phone) and a 30 day verbal guarantee for the work they had done. This is were the stars started coming off!! About a week had passed and my daughter was still hearing squirrels in the roof. She called Javan and company to come back out because the problem was still there. They made a appointment to come back two days later with a no show and no call. My daughter call them within a half hour left within that window of time they were suppose to have come out. Javan telling her he got tied up with another job and could they reschedule. He knew he was tied up before that phone call. It is to easy to text or call someone. That is so rude, to waste someone's time....looking for you to come. They did reschedule though. The same thing happened again, only this time he called her when there was only a half hour left with in his scheduled window, saying he needed to reschedule. At this point we felt he had her money, so she goes on the back burner. After a few harsh words, he followed up and showed up soon after. They reinspected her property, sealed in some additional entery points. Later, came back to get their cage and seal in the entry points in the roof. Seems like the problem is solved. I don't like giving bad reviews, but they wasted her time twice. They didn't do a bad job, just be warned if you decided to go with Pest Medics.

We had carpenter bees which over the past few years several companies failed to resolve. Dave came,…read moreplanned a multi-step approach, and he and his techs stayed on top of it and brought it to a successful conclusion. Good value for money.

Inspection of a bird nest in our roof. Did a simple repair and was very happy for the help. Very…read morefriendly and easy to work with.

Wasn't equipped for my particular job (exterior high ladder work) but returned my call promptly and…read morerecommended someone who could. Spoke with Susan herself and she was great.

Susan's exterminating was great at communication and doing the spraying and baiting for our pest…read moreproblem. I appreciated the follow up call after to give me an update.

We've had Orkin for about five years (if you consider three years prior, then canceling them and…read morethen giving them a second chance and having them for the last year and a half) For some reason, they lack customer service and customer service tells you things that just don't happen. By way of example, we have been waiting for a mouse bait trap since the middle of March (when they performed our early spring treatment. As of June 21st, we still have not received the bait trap and we keep asking every time they come and the Technician tells us they will deliver one or bring it with them on the next visit and this does not happen. We have had two visits since and they keep saying it's coming. We have found in our experience that the Technicians notes are not communicated to the office nor to other Technicians and each time Orkin comes, we have a different Technician who knows nothing about the prior visit or anything about a bait trap being delivered (nor does the office staff). I suspect Orkin has high turnover of employees (it is rare to have the same Service Technician) so the person who performed service in March most likely dors not have his notes communicated to the next Service Technician who comes out on the next scheduled visit. Their office process appears disfunctional (on my opinion) and their systems or staff are questionable. You probably wonder ..."why are we still using them"..? My answer is that Orkin is slightly less then most competitors and in the beginning, they were really good, however things started to change. I'm telling people this because no matter what they tell you during their sales call, get it in writing and you need to stay on them to ensure they do what your contract states. Do not take their verbal word on anything, and do follow up on any requests ( you may be calling them frequently).

We have had Orkin for years on their Quarterly service. If you look on their website, they rave…read moreabout their service to eliminate carpenter Bees. This year, the Bees were worse than ever. We called them for JUST the bees; a technician came out and proceeded to inform us that we had to inspect the roof of the house, find the holes, and spray insecticide into them. He wasn't planning on doing it, he just wanted to give us the info. I plan on getting a different company for the bees...but then I won't need Orkin anymore for the quarterly spraying. So, FIRED.