Horrible customer service. The reviews about the shady cancellation fees are spot on. I was told…read morethat they needed a new payment card to cancel but could still use the old payment method for maintaining my membership. I finally gave them a new card and will wait to see what they do. Never once had a good experience with any employee.

WARNING to anyone considering this gym: Crunch Fitness Sioux Falls will NOT tell you upfront that…read moresigning up locks you into three separate charges you won't learn about until it's too late. When you enroll, they rush you through the process and make it seem like you're just paying for the month you want. What they don't tell you is: Your first month A full extra month when you cancel (30-day notice) An annual gym fee By the time you realize it, they blame you for "not knowing," even though the staff never explains any of this during sign-up. And that's only the beginning. My family canceled a membership in person, exactly as instructed, and were told we would be charged one final month, which we accepted. Instead, the cancellation was never submitted correctly, and Crunch charged another month anyway. When I went in to fix THEIR mistake, the front desk employee spoke down to me ("Not sure, bud") and tried to shift blame. The Director of Personal Training contradicted himself multiple times (all recorded), denied statements he made minutes earlier, and even brought up his personal faith while trying to justify how he handled the situation--which was completely unprofessional. He also tried to push through a new cancellation that would've forced yet another charge. Multiple employees admitted they didn't know basic policies, didn't understand how other departments worked, and didn't even know their own General Manager's schedule. Every person gave different information. The most shocking part? The General Manager later made a false accusation that I made her female staff uncomfortable--an accusation completely disproven by recorded conversations where I remained calm and respectful. This felt retaliatory, especially after we repeatedly requested written confirmation they kept avoiding. To be clear, this review is NOT about the money. This is about a business: that withholds key billing information during sign-up that misinforms customers and contradicts itself constantly that fails to take responsibility for staff mistakes that retaliates when customers push for accountability No one should have to record conversations just to get straight answers. There are plenty of gyms in Sioux Falls--choose one that treats people honestly and professionally.

They make it extremely hard to cancel, have to go in person (make sure you go to the right once…read moresince it won't necessarily be the one you signed up with) so they can try and convince you out of your decision. Once you cancel they charge you an extra 30 days. As well as you have to pay a full bi-annual fee for upkeep even when you are only going to be able to use it for 1 month. None of this was explained or mentioned at sign up. The staff at 2 separate locations seemed to take our cancelation as personal and gave us unnecessary attitude for wanting to cancel and save our money. There's better 24/7 gyms out there, avoid Anytime Fitness!

The gym is very clean and the equipment is well maintained. I would have given it a 5 star if they…read morehad spinning equipment.

I would not recommend anyone taking classes with Sarah Piersol. She is a no show, shows up late and…read morecalls people a F$&@ing C$&@!! I made a complaint about my first impression of her but she still has a job! So I guess the customer doesn't matter to management. I love taking Cycling and Fit Mix classes so I guess I will have to avoid her. Hopefully those instructors don't use her as a substitute.

I would have recommended until I tried to cancel this past week…read more I have had GreatLife for over 2 years now and have told everyone that it's worth having. I found myself needing to cut back on bills recently due to life events and found that you can only cancel great life in the same month that you started it. I understand having a year commitment, but making it so that it auto renews for a year every year essentially making it near impossible to leave unless you decide to leave on your yearly anniversary. This is shady as hell and is a pure BS policy. It's sad that for this one reason alone I do not recommend them.

Great place for fun with the family! Plus their gym is pretty impressive. Yoga classes are fun…read morealso! My wife attends regularly.

This is a new location for this chain of 24 hour gyms. With your membership you can use any…read morelocation in Sioux Falls and you can use some golf locations if you have the golf package. This location has all new equipment. They have weights, bikes, elliptical, treadmill and a class area. They have a locker room and showers. This is a nice location for the chain. The 24 hour access required a membership. You can one time pay too but only when it is staffed.

Just started coming to this gym and will NEVER come back to this location. First of all they vacuum…read morewhile you're trying to workout in the free-weight area. Like literally the male personal trainer will vacuum right at your feet and under a bench you might be using. I felt as tho I might be at my mother's house and should lift my feet up?? I mean, I've been a member at a lot of gyms, and this is not protocol. Cleaning equipment that isn't being used I can understand. Vacuuming when it's busy with people on a weight room floor is simply annoying to members and should not be done. There are definitely more appropriate times to do that, I don't care how bored the staff is. My biggest problem with this gym is that they don't have the soft bouncy plates and padded rubber for people doing exercises such as hang-clean or deadlifts, etc.. People drop the bar and weights on the box and it is RIDICULOUSLY LOUD. It's loud even if you are in the locker room, let alone just feet away. It's jarring and offensive almost its so loud. Also, and I'm not trying to be mean, but besides the trainers demeanor, which isn't very friendly; They are completely fat and out of shape. I mean if you are a personal trainer trying to promote a healthy lifestyle, that should be reflective in your appearance. Who wants to go to a personal trainer who doesn't even look like they go to a gym, let alone work/train for one. It would be like someone taking their money to a financial advisor who is completely broke. This place sucks. Sorry.

I've been going to Fit Body Boot Camp for a little over a month and I love it! The classes are 30…read moreminutes which are great for my schedule and they are high energy with lots of variety. The instructors have real certifications which I appreciate and can see that in their programming. I would recommend anyone looking to lose weight or just feel better about themselves to check it out!

From the owner: Fit Body Boot Camp is home to efficient, effective workouts in an environment that's always fun,…read morenever intimidating. When it comes to ramping up your fitness, we focus on providing clients with an individualized experience, getting to know their goals, helping create a fitness plan, and supporting them every step of the way. Maybe you've tried several different programs in the past without success -- that's okay! We're in the business of making an active, healthy lifestyle as easy and fun as possible. Our workout sessions are challenging, but always adjusted to your skill level. No matter where you are in your fitness journey, we're here to help you take your next leap.