Dr. Trosper is without a doubt the most honest and friendly dentist I have ever had. I came from a…read morehuge city and the dentist there told me I needed about $5,000 in dental work. Dr. Trosper said that was not necessary and kept me from wasting money. I personally feel like you couldn't find a better dentist anywhere. Or a better all around guy.

Called to get estimate for work to be done, (cash…read morepaying customer) and was hung up on. Called back and was talked over the entire time and was told to go leave a review so here I am. Sorry I don't have insurance for you guys to over charge however, I do have dental needs either way. lol definitely won't be spending my $1500-2000 there. smh, people these days

I called in advance to confirm they took my insurance since I was a new patient. They confirmed…read morethey took my insurance but after my appointment they apologized that the dentist they had me see doesn't take my insurance. They weren't willing to switch dentist for any follow up treatment so I got hit with out of network charges. Worse part is their initial visit is X-rays and exam only with no cleaning. I switched dentist due to unhappiness with the situation and will probably run into insurance issues for second visit and X-rays.

My family and I have been going to Dowell Family Dentistry for our Dental Needs since they opened…read moretheir business. Each visit is pleasant and we are given the best Dental Care possible. Our interactions with the Office Staff and Dr. Chip & Dr. Stephanie are always very pleasurable and they are very professional. I am thankful that we have such Dentists in the area, who are very dedicated to their Clients.

Had a tooth that broke a piece off and was able to get appointment to go in. As it turned out the…read moretooth that broke had previously had a root canal and the portion of the tooth broken could had been repaired but since it was a large piece, Dr. Dowell said it would probably have to be extracted in the end. So I went ahead and went through the extraction. She had to dig and drill to get the 2 remaining roots that were there and upon leaving was given a packet of gauze, prescription, and directions with phone number in case of any emergency. I feel her dedication and professionalism was outstanding and would very highly recommend Dowell Family Dentistry to anyone who ask...

Such an amazing dental office! Everyone is super friendly, the place is really clean, and they make…read moreyou feel so comfortable. The dentist explained everything in a way that was easy to understand and the whole visit was quick and stress-free. Honestly the best dental experience I've had!"

I called in, asking if they were taking new patients. Due to Covid and the Flu, the receptionist…read morestated they weren't. The receptionist then said that a dentist's office in Corbin, Ky, was accepting new patients and not being from the area as I work for a trucking company. I asked where it was, and the receptionist scoffed at me, saying with doubt that, "I didn't know where that was?" when I tried to explain I wasn't from the area, she said she was sorry she tried to help me and then hung up on me. If the receptionist speaks to potential patients this way, I can't imagine how the doctor treats his patients. I highly recommend not going to them as they don't know the first thing about customer service.

I had a cleaning done in March and I have been a patient here for a few years,,had to switch after…read morethe dentist I saw had moved and I was nervous because I hated going but I love Dr. Couch , always awesome and painless.

They were great! I didn't have to wait to long at all the Denist was very friendly and helpful. I…read morewas nervous about a dental issue and she assured me that she would be able to help. She was very confident and did a great job!! I will be recommending them to everyone.

Always a wonderful experience, the doctors are amazing as well as the staff! My children are very…read morewell taken care of and feel safe in this office and that means a lot to this Momma!

This is not a negative review for the dentists and assistants. This is for the front office…read morestaff/receptionist that I spoke to. I was referred to Barnhill by Dowell so that daughter could be put to sleep for 1 filling because she was terrified. I called to see about getting an appointment and the lady that I spoke to was so rude, apparently because I had a $32 bill that I knew nothing about. She cut me off several times while I was trying to speak. Rudely read all of the dates that a bill was mailed to me and said texts were sent. i had not received anything from them. Then in a smart alec tone said "I will send you a text right now". Like i would avoid a measly $32 bill when I paid them over $700 the last time I was there. Apparently there was an insurance discrepancy I knew nothing about. Needless to say, I will not be back. In addition, I was also told that my daughter will need another exam because they dont "use other doctors exams" in the rudest tone. I will drive her to Lexington before I am treated and talked to in such a tone over a $32 bill.

I ran into a slight emergency one day when my crown popped off. I had recently moved to Kentucky…read moreand had yet to find a new dentist. I called around and not a single dentist would see me same day until I called Dr. Lauren Vaughn at Rise and Smile Family Dentistry. The doctor fit me in same day and within one hour after my call. How outstanding is that?!? I instantly found my new dentist. Dr. Vaughn is very passionate and compassionate. She really puts her patients welfare first above all else. Her hygienists are extremely friendly too. I haven't had such a great dentist like Dr. Vaughn in over 30 years. I highly recommend Dr. Lauren Vaughn for your dental needs. She definitely earned this 5 Star review from me. It's nice when you find a really good dentist and it all turns out better than expected. Thank you Dr. Vaughn, I genuinely appreciate your kindness and professionalism.