We've used this plumbing company for years at both our previous home and our current home, and they…read morehave consistently exceeded our expectations. From routine plumbing repairs to more involved projects, they've always been professional, knowledgeable, and dependable. Chris was just out today and as always arrived on time, clearly explained the issue and the available options (including the budget friendly ones), and completes the work with great attention to detail. It's hard to find a company that's both honest and reliable, but they've earned our trust time and time again. We never feel pressured into unnecessary repairs, and the quality of their work has always been excellent. It's reassuring to have a plumbing company we can count on whenever we need them. We highly recommend them to anyone looking for skilled, trustworthy, and friendly plumbers. They've definitely earned our business for years to come!

We had sewage backing up into our basement, so we needed help quickly. Warrior was the first…read morecompany that said they could come out the same day. The technician recommended hydrojetting, explaining that snaking the drain might only push the roots aside and create an opening, while hydrojetting should remove them more thoroughly. He also said the service included a 12 month warranty. The quoted cost was $1,000 for the hydrojetting, camera scope, and warranty. I explained that this was roughly twice what I had paid in the past, but because it had been two years since another company had serviced the line and because of the urgent situation, I agreed. Since we do not have a cleanout in the yard, the technician said he needed to access the line through the roof vent. I still do not understand why the main stack in our basement was not used, as previous companies had accessed the line that way. After coming down from the roof and scoping the drain, the technician called me to the basement to show me the issue. The video appeared to show a "root ball" blocking approximately 3/4 of the drainpipe. In the recording, the technician states, "We're unable to get it; the roots are still very green. I would suggest this spot get dug up and repaired." We discussed St. Louis County's Sewer Lateral Repair Program, and he said applying through the County would be the best next step to determine whether the repair might be covered. He cautioned that excess toilet paper during family gatherings or from young children using more than needed could cause another backup quickly and urged me to address the issue soon. When I asked whether the 12 month warranty would still apply, his answer was unclear. (Check out the Reddit review from a previous employee on their "warranty") After he left, I researched the County's program and found the two part application. One section for the homeowner and another for a master plumber. I sent my request to the owner, Shawn Clouse, on August 24. On August 30, I received this response: "I watched the video. St. Louis County requires the line to be broke, not just a small offset. You do not qualify for the program right now." I replied, "Your technician was the one to recommend it. Since the blockage couldn't be cleared by the hydrojet, he said this was the route to take. Please complete the certification so I can submit my request. If the County denies the claim, I will accept that decision, but I would at least like the opportunity to apply." After receiving no response, I followed up on September 1. He replied, "I already told you my master plumber will not put his name on the paperwork if there is not a break in the line." I researched the County's requirements further to determine whether the offset and root blockage that Warrior said it could not penetrate would qualify. Based on the information I found, I believed the issue was eligible, and I emailed the supporting information to him. When I again received no response, I contacted St. Louis County Public Works. The representative told me that the issue I described would likely qualify and expressed concern that the company was refusing to complete the certification. The representative asked for the company's and owner's names, researched the matter, and called me back later that day. During that return call, St. Louis County Public Works informed me that Shawn and Warrior Drain ARE NOT LICENSED AS A PLUMBER THROUGH ST LOUIS COUNTY and therefore could not complete the master plumber certification. I was also told that a certification signed without the required credentials would have been denied. Instead of clearly explaining that limitation, he gaslighted me into thinking my problem was the issue, when it was him and his company's credentials the whole time. I then had to hire a plumber licensed by St. Louis County to perform another camera scope and prepare the master plumber certification. During that inspection, no clog was found. The second plumber questioned the method Warrior used and shared that other customers had reported similar concerns. He explained that Warrior may have cut through the roots, but hydrojetting from the roof might not have provided enough force to flush them to the main. He said that if his company had found a root ball remaining in the pipe, it would have accessed the line through the main stack in the basement and used a snake. In my view, Warrior left without confirming that the blockage had been fully cleared or attempting another method. As a result, I paid an additional $375 for another company to verify that the line was clear. I asked Warrior to reimburse only the additional $375 I had to pay, but I have yet to receive a response. Based on my experience, I cannot recommend Warrior Sewer and Drain. I encourage prospective customers to verify licensing, ask detailed questions about the proposed work and warranty, and consider obtaining a second opinion before proceeding.

Jordan came out and took care of some electrical issues that I was having at my home. He did a…read moregood job of listening to my problem and looking into what was causing it. He gave me a quote on the repairs that he could do and suggestions on who to contact on the one that they didn't repair. He did a good job and completed all the work on his first visit.

I called J Bathe for help with breaker work and outlet replacement in my home that has aluminum…read morewiring after a recommendation due to their work with electrical union members who do good work. After calling in they sent a gentleman to complete a bid. The bidding specialist was friendly, informative, and recommended a general rate electrician appointment. Afterwards, I was called to have an appointment scheduled, and they worked with me on my schedule needs, Monday-Friday scheduling. The electrician they sent out was nice and friendly, and did a fantastic job of replacing my outlets and splitting our breaker box that had been previously wired with too many outlets on individual breakers, and they even labeled our breakers for convenience. Overall J Bathe was friendly, professional, and I'm always happy to work with companies doing right by the unions. Great rates too!

Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

They are the best in town, and I use their services all the time. Loveland Home Solutions came over…read moreand wired my sauna up. Can't go wrong with these guys.

Loveland wanted to charge me $1,600 for electrical work that my electric utility does for free. I…read moreonly found that out when one of their competitors took a look and what I needed done. First thing he said was the electric company will fix that for free. Always get at least 3 estimates when needing work done.