Ms. Johnnie is by far one of the easiest and best customer service representatives I've ever worked…read morewith. They have the best rates around as far as biggest bang for your buck. Security looks simple yet it's the equivalent to the bigger and newer facilities nearby. Been a customer for over a year now and no complaints at all.

Super clean facility. Staff was very friendly. Rental process was easy and rates are fantastic. I…read morehighly recommend this facility.

Best storage place I've used in the last twenty years! They've a friendly rep, Cheri, there through…read morethe day. A personalized access code is required at the entrance and each building. All buildings except RV storage have AC and concrete floors. The RV storage may have concrete floors but didn't use them so don't know. Each building also has a handcart and dolly with solid wheels for moving all your stuff! They supply an internal lock which doesn't seem cuttable for a $13 refundable deposit. A restroom is available only during office hours so don't plan to live there. I'm sure they isn't allowed. They're still adding on to the facility so call for a reservation! Tell them I sent you for no discount but just to be friendly.

First encounter with Got Storage (GS) was about 2 years ago and was a positive experience moving…read morein. That changed very quickly when they suddenly decided that they were going to force me to buy their insurance package. The contract I signed required me to have insurance and they knew I had it. The lady, didn't give me her name, became very abusive when I pointed the scam aspect of her forced insurance. The credit card company sided with me and reversed the charges GS had put on my account without my permission. When GS found out that the credit card company had sided with me they decided to raise my rent on one of the units by 400%. When I pushed back on the outrageous increase GS decided to terminate my contract. Very unprofessional organization and extremely vindictive. If you don't agree and acquiesce to the lady's demands she will force you out. Do not recommend / beware.

The people are friendly and eager to help! It's convenient and the staff lives on the premises, so…read moreyou don't have to worry about any shenanigans happening on the property. I got a 10x15 unit for 135.00 bucks a month (first month 160.00 because of a 25.00 deposit).

Nice people. They had some trouble getting my truck cleaned and ready. I will use them again.read more

Facility is clean, employees were friendly and knowledgeable. Worked with Melanie to reserve unit…read more She was articulate and helpful

Great storage units, clean well kept and the best prices in Huntsville. Would highly recommend to…read moreothers.

Rented this today and chose because they also offered climate controlled storage. It was nice and…read morecool for the indoor storage. Also plenty of outdoor regular storage as Well. Facility is a little off busy path but gated, monitored, and secure. Owner returned calls quickly to get us set up and in the facility. Kindly walked us through all of the security procedures. So far so good!

amazing service property manager is so helpful! we had an…read moreemergency and needed storage fast and she got us in quick made it so easy!