This is the BEST place to go for for everything world wide web! Carol introduced me to a team that…read morewalked me through the whole process of creating a website, beginning my marketing journey, and following best practices for both marketing and website design. I had very specific requirements for my website, such as needing it to be dual language, playful, inclusive and highly engaging for a wide audience. I received expert advice on how to make this all happen within a budget. She is extremely responsive to emails and very easy to work with. Also, she showed my team how to manage our website so we aren't stuck paying big fees for website management in the future. Everything was wonderful!

I had a great experience working with Carol! I contacted her by email and she replied the same day…read moreso that we could talk on the phone and look at examples of her work. She asked me questions about the type of website I needed to build and the type of features I would need. She understood my budget and made several great recommendations, and at no time did she try to up-sell me on features I did not need or want. Once we settled on a design, Carol got to work right away migrating the content from the old website and adding in new images. Throughout the process, Carol was easy to work with and made changes and additions until the website was ready to go. She continued asking me questions and made suggestions about design and content until we were both satisfied. She also provided some basic training for the Wordpress admin functions. The old website was hard to navigate and looked pretty bleak. With Carol's design skills, the new one looks truly fantastic. It can also be easily viewed on a smartphone or mobile device, so it just feels more modern. All in all, Carol completed the site quickly and beautifully. I hope that I have another web or graphic design project so that I can hire here again!

My first visit to Bull City Arts Collaborative (BCAC) was a little disappointed. Steve A. and I…read morestumbled upon the shop during our first Third Friday experience, where the doors were open but no one was interacting with patrons. Not a deal breaker, but there were also no refreshments or beverages offered like most of the Third Friday participants. I really felt no reason to return in the future. HOWEVER, fast forward to a spontaneous visit during a Saturday Farmers Market and my opinion of the studio has gone up. Although there was still no one to interact with us while viewing the small gallery at the front of the shop, I enjoyed the artwork and information available to visitors. BCAC is an "arts and creative professional alliance comprised of three studios." A documentary film and video production studio called The Groove Productions; a graphic design, fine press publishing, and letterpress printing shop called Horse & Buggy Press; and a fine art and portrait photography studio called Marthanna Yater. These three studios offer commissioned work and retail artworks in their own variety of media. They also regularly have rotating artists in the "Upfront Gallery" in the space, open to the public Thursday and Friday afternoons and Saturday mornings as well as every Third Friday from 6-9pm. The exhibits change every month and are comprise of everything from photography, sculpture and pottery to letterpress work and even custom pillows and bags. I recommend stopping by if you're in the area, but I wouldn't go out of the way to visit. Also, since it's a little out of the way of most of the Third Friday vendors, I wouldn't put it on my "must hit" list.

Fast Signs created photo posters for the Durham Fire Department for our Fire Fest event in October…read moreand the results were amazing. Everyone loves the work they did. They are great to work with on every level! The DFD thanks you Fast Signs! Strong Work!!

From the owner: Your business deserves to be seen, and at FASTSIGNS, we can help you with visibility and so much…read moremore. We are a custom sign and visual solutions company that can handle a wide variety of your business's needs, including content development, graphic design, and project management. Our visual idea experts offer unmatched insight and will work closely with you to understand your business and develop customized solutions that convey your message.

Called to get quote on wedding invites. Had PDF file... lady on the phone acted like she had no…read moreidea what that was. Took memory stick and example to business (located in otherwise abandoned strip-mall) and same lady was there. She told us 'the woman who knows how to use a computer isn't here today... come back tomorrow morning". Also said that they couldn't edit a PDF file and we needed it in word. Wondering what kind of print shop can't edit adobe... Won't be coming back (place also was expensive on top of all else!)

Since Mr. Finch passed - this place has gone down hill. And fast. They aren't near what they used…read moreto be and it's very disappointing. I won't be going back - and they refuse to tell you where the girl who ran the front went too. Now they have a couple high school girls who don't know what the hell they are doing and aren't near as friendly, professional or competent as the girl before.

I had a terrible experience with this company and with their customer service staff…read more I am a graduate student and ordered 500 business cards in November. They arrived in January. I expected some time between ordering and delivery but two months is kind of pushing it to the extreme. But that is not my major issue. When the cards arrive they had what I approved in the proof AND the words "Title 2" and "Title 3" printed underneath my name. I opened the box to see if this was a misprint on the displayed card, however it was on all 500 cards. I called the customer service line and a woman named Donna told me the electronic error that occured (the system timed out and it added the text back that I deleted) but offered no sort of solution on how to fix the misprinted cards. Her advice was basically, put in the order again. I asked if I could be charged again and she said, "yes!" My response was, "why would I use this service again when you messed up the job the first time?" She did not respond. If this error happens enough for you to be able to tell me how it happened I feel as if the website should be tweaked or add a final proof step at the end after you enter your card information. Donna said that the proof is saved as a PDF and goes to print without any sort of quality assurance. My school recommended this service to me and my Fellowship students so I asked if they had any input on how to deal with the misprinted cards. They had previously worked with the company so I thought it would be good to ask them to call on my behalf. They called and a man named Joe was extremely rude. He attempted to insult my intelligence by blaming user error and was yelling at the end of the call. This service needs to re-train their customer service staff (or just hirer nicer people), revisit their quality assurance process and think about how small things become big things.

Consistently great quality, competitive pricing, excellent customer support. I have been using…read moreUniversal to print catalogs for our small business for about 4 years now. What does that mean? It means I am amateurish at best at layout/design, but Joe in customer service, as well as the art department, do a great job at having my back and pointing out anything that needs attention. Quality is exceptional. There's always a few people out on the loading dock lending a hand. Absolutely love working with this company, I definitely recommend!

Absolutely amazing customer service!!! They stayed late to complete the printing job right as I…read morewalked in, worked with me to find the perfect paper to print onto. Super friendly!!! I cannot recommend this place enough! The print quality was great, the service was amazing, and I got everything at a discount which I am incredibly grateful for!! I had been dealing with rude customer service all day trying to get this print job and walking into pips was like a breath of fresh air!!! Great value prints, great price, great customer service! I will absolutely be using them again!!!!!

I have worked now with both Chuck and Dave, they are both very knowledgeable and able to explain…read morethings to an idiot like me. The quality of service and printing is especially good. I have worked with other printers and none have been this good.

We requested a temporary vinyl for graphics for an art exhibition and the product they delivered…read morewas a permanent vinyl (confirmed by 3M the manufacturer. They said it would damage the subrate it was on when removed-our drywall!). We were unable to use the vinyl and they were unwilling to stand behind their product and give us a refund. I would strongly encourage you to avoid dealing with them.

I have been a customer of Signarama for the last 14 years. I use them for everything from banners,…read moresigns, business cards, printed flyers and brochures, flags, custom floor plans, custom site plans, design work, and so, so much more. Placing orders with Signarama is always simple and easy, and the quality of work is superior to other companies I have used in the past. The staff is always friendly and attentive... Kip is absolutely wonderful! He is always available if and when I need him, and takes pride in the quality customer service they offer. Chris is always available when I need her as well... whether it's a rushed order, a small order, or a huge order, she's always there for support and never makes any job seem too small and always gives me a VIP customer feeling. As a Marketing Director with a constant change in demand, Signarama makes my job easier; I know when I give them a project it's in great hands! I highly recommend Signarama for all of your printing needs and more!

You can get a lot of ideas for printing/promo materials from visiting their store…read more They have done printing and banners for many Durham area business, duke university, and city of durham offices you will see on the walls. It is a family owned business and the staff is helpful.

From the owner: Wide format flatbed/roll-to roll-printing, decals, banners, road signs, vehicle lettering, magnets,…read moreformed letters, CNC cutting, sand blasting, business cards, Direct-to-Garment t-shirt printing, screen printing large t-shirt orders, custom signs and creative fabrication for any job.

Repeat customer here. I've used A Better Image a few times to print digital art commissions so I…read morecould frame them and have always gotten excellent advice as to what size to print, best format for framing, etc. I came back this time to ask for printing an art piece as a postcard for inserting into my holiday cards this year. They were wonderful to work with from start to finish, going over options, letting me know clear price estimates, going back and forth in email to make sure any errors were corrected, and I was able to pick up my cards in two days! I strongly recommend them for excellent service, high quality, and more than competitive pricing.

Great service, friendly employees and they were willing to reprint my order after a…read moremiscommunication about the set up of the file with no questions asked. I'll be back! I recommend them to everyone. I shopped around before using them and while their price wasn't necessarily the lowest I received, their level of competence was worth the price. I felt like if I spent 70% somewhere else I might have ended up with a product that would have to be redone here anyway.