This is the worse bus service I have ever experienced. Always late waiting for more than 45-60…read moreminutes. Cta tracker always cancels the trip, still the driver says it's because of pandemic. These drivers are well paid, but don't like to work, they are lazy and rude. I am now waiting for more than an hr, still no 151 Light foot, please improve the the cta.

Me and my girlfriend have taken this bus numerous times whether it be going to The weiner circle or…read morethe zoo it's a really really slow paced bus. In fact it's so slow you'll be following another 151 bus most likely. You are stuck on Michigan Avenue for the most part and it gets worse by lincoln Park. It's so bad the bus drivers have lost their patience on numerous occasions.

Last week was my first time taking a train into the city while visiting Great Lakes. I was…read moretraveling alone and a little nervous about getting into the city and unsure about the area that the Ogilvie Transportation Center is in. Reviews made it seem like a confusing place to navigate. I boarded the Union Pacific North Train Kine from Great Lakes just outside of the Navy Training Center. I purchased my ticket on the Ventra App and I boarded the train and took a seat. There were several stops along the way and the Ogilvie Transportation Center was the last stop. The Conductor visited the car I was riding in just a couple of stops before ending at Ogilvie to check and/or sell tickets. The Conductor was polite and patient. When I exited the train at Ogilvie, I just followed the crowd to the stairway into the station and then just chose to exit the building at the Canal Street exit whit turned out to be just perfect for starting my journey into Chicago for the day. At the end of the day, when I returned to Ogilvie, it took me a few minutes to figure out the train schedule and locate the right stairways onto the loading platform. They have large screens at each loading platform stairway entrance that shows where each train travels to and what time they leave. There are stairways on each side of the train station to get you to the train. One important thing to note is that for some stops, the first cars of the train, the doors do not open. So it's best to find a seat towards the back cars or make plans to walk through a couple of cars quickly to get to the exit doors that open. The Ogilvie Transportation Center was easier to navigate than I had thought.

Oh Ogilvie, where do I even start?!…read more I've been using Ogilvie Transportation Center ever since I was in high school. I think I've been to Ogilvie over a few thousand times - I'm not kidding. Literally I've been here so many times the last 10 years it easily has been over a thousand times. Ogilvie is BIG, and there are a lot of entrances, exits, and "secret" places you discover because it's just that big. This transportation center and Union are the two centers that house Metra. Metra is a whole other story, but I won't be reviewing Metra, just the center that houses it. First off, Ogilvie has tons of different types of spaces inside. There's offices, companies, restaurants, shops, bars, etc. There are TONS of food options on the ground level, from options like McDonald's, Popeyes, Sbarro, Mrs. Fields, Deep Purpl, Starbucks, and much more. There are some food restaurants here that I've literally never seen open which sucks because I'd like to try them. There's more upstairs and downstairs on the lower level, as well, but this is their main food court for commuters/riders. Downstairs, you'll find their Chicago French Market which reminds me of Pike's Place Market in Seattle. There's tons of food stations and shops. You can also access the tracks from taking the stairs up down there. There's bars and restaurants all around Ogilvie, too, on the outskirts that people can see from the outside. Ogilvie is kept pretty clean - there's always custodians cleaning the bathrooms and tables. It is pretty common for people to come up to you and ask you for money when you're chilling there. Also sometimes it's hard to find an Uber outside of it. The best part of Ogilvie is that a ton of Metra train tracks arrive and depart basically every hour that bring you all over the Burbs. Some Metra lines will go over to Union, the other transportation center that's super close to Ogilvie, and others will bring you here. This makes getting to and from the city super easy and convenient. Overall, Ogilvie is a great place to get some food, get in and out of the city, and stop for a drink after work!

My husband and I recently needed to go downtown from Northbrook. Since the building we were…read morevisiting was right next to Chicago Union Station, taking the train was a no-brainer. I used to take the train very often years ago and was quite familiar with the station back then. This time, however, if I hadn't been with my husband, who acted as my guide, I definitely would have been quite lost! I'll definitely do a little more homework before my next visit. When we passed through the Great Hall, I was still in awe, admiring the intricate details of this iconic Chicago landmark. The Great Hall features a 219-foot-long barrel-vaulted skylight that soars 115 feet above the ground. My advice to out-of-town travelers: allow at least 10 minutes while you're in the station to stop and take in the elaborate details of this historic landmark, built in the Beaux-Arts style. The stunning Great Hall was recently restored to its original 1925 glory and is truly worth a look. I also recommend taking time to admire some of the station's original elements that remain today, including the long oak benches, beautiful light fixtures, and chandeliers. One funny memory from decades ago: I used to sit on those oak benches in the Great Hall waiting for my train, and the announcements were always so muffled that I could never figure out what they were saying! This time around, I could actually hear the announcements quite clearly. Chicago Union Station handles approximately 120,000 passengers daily. This makes it the third busiest rail terminal in the United States, serving both Amtrak and Metra passengers. It's an important part of Chicago's history and a remarkable transportation hub. That's quite impressive!

If you are traveling Amtrak First Class out of Chicago Union Station, utilizing the Metropolitan…read moreLounge is an absolute game-changer. The station itself is really nice inside, featuring stunning architecture and a grand atmosphere that makes the beginning of a trip feel special. We arrived at the station around 8:15pm for our 9:30pm train to New York, and the entire experience from start to finish was seamless. The staff are super friendly right from the start, and upon entry, they provide you with a bracelet to easily identify lounge guests. The lounge amenities are top-notch. They offered fresh fruit, a variety of individual snacks with helpful gluten-free labeling for dietary restrictions, a full coffee station, and a soda machine. Best of all, instead of having to watch the departure boards anxiously, the staff make an announcement when it's time to board and personally guide and escort you directly to your train. With their expert guidance, boarding was completely stress-free.

I was truly impressed by the service and value of the ride experience. Compared to other big…read morecities, this commuter train gets five stars for service, cleanliness, professionalism, safety, and on-time service.

Always late or delayed - currently at a 10 to consecutive streak. Waste of money. Trains will even…read morebreak down and they'll make you exit in the middle of nowhere. Trains don't handle the heat or the cold well. 80% of the cars are the exact same as the ones I rode in the 90s. Equipment is old and stale. More reliable to take an uber or drive, which is terrible for the environment but if the Metra can't be reliable, there's no other option

I had the pleasure of riding the MD-W for about two weeks leading up to the new year and a few…read moreother times I needed to get downtown. It was typically on time (I think the latest was 10 minutes) and the ride lasted about 45-60 minutes to and from the Metra Medinah Station. I was lucky enough to be working a temp job that pretty much let me much waltz into and out of the office whenever I felt like it, within reason. Therefore, I was very appreciative that their trains run about every 30 minutes in the morning and afternoon, and even happier that many of them run express to Franklin Park. The rest of the commuter trains came hourly during the day and every two hours in the evening. The later trains came in handy when I decided to stay in the city after work to go to the Christkindlmarket in December and on the weekend when I met up with my running group for an event at a local bar. Milwaukee District / West Line (MD-W) goes from Union Station's North Concourse out to Big Timber Road / Elgin. It's great for commuters who need to get into the heart of the city and especially helpful if you need to use it to connect to other forms of transportation such as Amtrak trains, Greyhound buses, Megabus, or CTA buses and L trains. Another bonus is that the station is underground, so you can stay out of the elements for most of these exchanges.

The Hanover Park station (the fourth stop on the line after Big Timber, Elgin, and Bartlett) is my…read morehometown's train station, and it's had a major makeover in the last few years. Luckily, on a cold, fall day we were able to wait for our train inside the station, although the bathrooms are locked. This seems pretty standard for any train station when a ticket agent isn't present. Most of the stations seem well-maintained. I've never had any major hiccups on this rail line. Trains run frequently enough during the day and on weekends, so it's easy to ride the Metra whether you are going to work, school, or just scheduling a fun day in Chicago. The Milwaukee District West trains feed into Union Station, as does the BNSF rail line. Some stops are skipped periodically on rush hour trains (or altogether on weekends), so make sure you check the schedule if you aren't using one of the major stops.

absolutely horrible experience. we booked and paid for a large enough bus to fit 60 passengers…read more they showed up with a bus with a capacity of only 39. told us they refused to take the extra passengers and have refused to refund us the difference. they are currently being investigated by fraud by a major credit card company due to this. our friends had to uber 2.5 hours because there was not enough room on the bus that we paid for. company also refused to compensate us for the ubers. absolutely ridiculous and wouldnt even recommend this company to my worst enemy.

DO NOT TRUST OR USE OURBUS!…read more I booked a trip from Chicago to Indy after visiting their website and reading their standards of service (only "State of the Art Coaches"). I bought my ticket, and was guaranteed a seat on a bus with restroom, wi-fi and reclining seats. With less than 24-hours notice (not enough time to cancel without penalty), they changed the bus to a 24-seat passenger van with no restroom, no wi-fi, no reclining seats, and was told that passengers could feel free to ask the driver to stop for bathroom breaks. Their customer service line disconnected each of the four times I tried to speak to someone, and they refused me any refund (they eventually offered me a credit, as though I would have any reason to trust them in the future!) Oh--and just before the bus was to arrive, they texted that they were running late, and that the expected journey could take more than an hour longer! Don't waste your time with OurBus. I ended up using a much better service, with great buses, much lower price, and excellent customer service--FLIXBUS. I am currently disputing my charge with OurBus; I'll post further about their actions.

I started out with Amtrak which had nice, polite workers. I then went to metra trying to figure out…read morehow to get a ticket. o J (worker) came right up to me and helped me get ticket and show me where to catch my train, OJ was so kind, helpful,easy to ask questions. Great service great job

racist ass conductors. especially the one on the 4:30 train to big timber. racist. rude. and accuse…read moreyou of lying to get their way. I asked for help one time because I saw a I purchased a double ticket of the wrong zone and he accused me of intentionally doing that.

My Amtrak experience in and out of Chicago was ok from ticket purchasing to boarding and actual…read moretravel. The cars are a tad old and dirty but in the sense that it's just because everything is older. The seats aren't very comfortable at all, especially for an 8+ hour train trip. I think sleeper cars are the way to go, if they're clean and modernized. With that said, I will use Amtrak again. It's just the nature of the beast when taking trains. You win some, you lose some. The idea of train travel and seeing the country from that angle makes it worth it at times.

Called Amtrak Vacations to make a reservation to take the Empire Builder from Chicago to Seattle…read morethen from Seattle to Los Angles along the coast. Amtrak cancelled the second part of the trip and when I attempted to cancel the first half I was told I would have to pay 25% penalty. When I explained that the trip was booked as one trip I was told it didn't matter. Service reps. were vary difficult to deal with and rude. We will never book with them again.

First time taking the Megabus in my life. The bus showed up right on time which was great. There…read morewere alot of people which kind of took a while to load up. First stop was Madison then to do a drop off in St. Paul then Minneapolis. The initial bus driver was cool. Soft spoken gentleman that was really informative about what to expect on our route. There was an intermission point where we got to stop for a quick snack which was much appreciated and they had to swap out drivers. Most likely because the driver was about to go over his reccomended time. The second bus driver was a bit more grouchy from her vibe. You're never going to know what to expect when you're on the megabus. There's periods where select people want to be uncontrollably chatty. Crying babies etc. I do say the Megabus is better, cheaper than taking a plane. No issues walking to area, dealing with TSA, etc. I would reccomend

Canceled my trip 30 minutes before leaving for a holiday weekend without explanation. No better…read morethan greyhound.