I asked Michael to evaluate our home Wi-Fi network configuration because of some reliability…read moreproblems. He arrived when he promised, did a pretty thorough diagnostic of our settings and tweaked a few things. We haven't had any problems since. I'd certainly recommend Michael for commercial or residential jobs like this one. For the reasonable hourly rate, I paid much less than replacing my perfectly fine gear that might have had the same problem.

I have updated my review of Michael Petruccelli since a few weeks ago…read more For one reason or another he had never received my phone messages that I had left for him when I was having so much trouble with my computer. When he finally got my last message last week and read my 1-star review he acknowledged that he had never received my voice mails. Today he came to my home and fixed my computer to the extent that he could. He will come to "clean it up" next week. I am glad to see that it was a glitch in his voice messaging system and not with him.

I went in with a PC that wouldn't post and Chris was very transparent about the entire process,…read moreincluding whether it was worth repairing or not. Will definitely go back for any future repairs.

Revived my old desktop that wouldnt even boot-up. Done same day (in AM, out PM), very reasonable…read moreprice (I thought for my problems) and friendly. Would definitely recommend.

l bought my first Mac from this store. Excellent customer service. I upgraded a couple of years…read morelater and the computer techs they have on staff went above and beyond to get my laptop ready for a big edit project I had waiting. S.C. Gunn

Warning: Luke, the sales manager at Evolve Computer on Howe Ave in Shelton does not conduct…read morebusiness honestly or transparently. I brought in my computer to double the memory. He quoted me $300.00 and claimed he was giving me a great discount. I would later research and find out that two local computer stores would have charged me a great deal less for the exact same job. After the job, I brought my computer home and was distressed to find that my desktop screen was blank! It appeared that all of my approx. 45 desktop word and other document files/icons were completely gone! Without my knowledge or permission, Evolve had moved all of my desktop files to another folder that I could not see, and did not know how to retrieve. When I called the store to complain, an employee, Eric was rude and unapologetic. He told me to bring back the computer and stated it would take 10 minutes to fix. He also said they had forgotten to give me back my original hard drive (which legally is my property) and I needed to come back anyway to pick it up. When I subsequently spoke with Luke about how displeased I was with the service (and that I wanted an adjustment to the bill) he told an outlandish untruth about how Evolve purposely holds on to your old hard drive just in case there is a problem like mine. That's ridiculous. If it were true, they would have to keep every client's hard drive and require customers to make an unnecessary trip back to the store just to retrieve it. Luke stated I'd have to bring in my computer and leave it for at least an hour because they "had to do the job" over again in order to restore my files on the screen. I had a strong feeling which turned out to be correct- Luke was gaslighting me. Afraid to let Evolve touch my computer, I retrieved my original hard drive and then went to UBreakiFix on Bridgeport Avenue in Shelton CT. It took them just 10 minutes (I stood and watched) to restore my files on the desktop - which is what Luke's employee, Eric had originally stated. Not only did Luke falsely claim that it would take an hour of labor, but UBreakiFix said his warning that restoring my desktop screen to its original format would slow down my computer was also false. UBreakiFix felt badly that I had been swindled, and did not charge a penny for their service. I think Michael, Evolve's owner, should refund me $100 for their unprofessional service and for my significant time and trouble. I'm sure Evolve Computer will refute this review - but that will just be another falsehood.

Don't even look for this place. It's no longer at this address. There isn't even a sign saying if…read morethey've moved or not. Inside the storefront are several full trash bags and a boat.

This company is amazing. I brought my desktop in for…read morerepair. The power supply was shot. TechLine had a new one in stock and only charged me for the part ($49.00). The computer was ready in just a few hours. I brought my iPhone in because I cracked the screen. TechLine replaced the screen for $40.00 and it too was ready in just a couple of hours. I trust this company completely.