If 5 star maximum is allowed, I would give this business a 10 star rating! They are professional…read morein every way and I thank Scott, Ron and all those talented worker behind the shop doors. I was surprised and found myself babbling after checking out the paint and caring given to my 2008 SUV. I have worked diligently to keep it in top shape and was heartsick from KGH hit and run parkers. These professionals returned my vehicle to a like new finish and I can't thank them enough for the feeling of pride in my older model. They went above and beyond and I would recommend them to anyone reading this or asking me who to go to.

Hello Stacey. I have not heard anything from Craftsman Collision since you responded to my…read moreprevious poor review from 2 months ago. I stopped by the West Kelowna Steven's Rd location and spoke with your manager Ben again. I was told I would hear from the Operations Manager who is away on vacation. The paint job from your shop is bubbling and so is my anger and frustration from getting a poor repair and no resolution. Ben told me today that I hurt his feelings. I offered him my empathy and let him know I spent my career in customer service for more than 30 years so I understand. I have included pictures below and will continue to advertise and share my story until Craftsman Collision repairs it right.

It is hard to find service like this. Motor Werke goes above and beyond. Had my Audi S5 in for…read morefirst time (not last for sure) for a wheel alignment .. She had a full going over giving me a report my baby's 'health'. Staff is so very friendly , helpful and knowledgeable .. The car tracks on the road perfectly now.. Regardless of what you drive, if you care to have the best.. this is where you go.. Thanks all! Now Chris n team did a power up for her.. What a difference ,, and they took such good care of her... and me.. thanks gang!

super friendly, knowledgeable and helpful. They actively…read moretry to save you money which amazing!

I have a BMW . Had to change to change transmission oil which can be tricky and expensive on these…read morecars . These guys came in with a quote 1/3 the price of their competitors who quoted me in the four digits . Was a bit suspicious and asked around ; even their competitors recommended them . Fast, courteous and above all honest service . Cam walked me through the invoice . The only surprise was the great price. Highly recommended.

We had a difficult problem with a 2005 Nissan Pathfinder after repiair at the Kelowna location…read more Tom went the extra mile to resolve the issue to our satisfaction including countless hours of research to determine what was causing the issue. Tom is number one in our books!

I love and support an independent shop with great service and honesty. Prices are fare and clear on…read morethe work being done. I was in and out in a timely manner. These guys know what they are doing and have the experience to show for it. I will always go back for alignment service without hesitation for all of my vehicles.

Been using the guys at R AND H for years on my trucks. Everything they do it's excellent, stock…read moretrucks, lifted trucks everything under the sun! And well priced, also very knowledgeable in explaining exactly what they did to your vehicle. 5 star all day everyday.

I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

The most amazing detailing job I have ever had on any of my vehicles, highly professional, flawless…read morework, worked on my vehicle for many hours, amazing value for quality service.

I had these guys detail and power polish my boat in October, I forgot to leave a review then, but I…read morewas more than pleased. They revived my boat to new!!! I just had them back to detail a car we bought, unbelievable again. They even removed the scratches on the plastic from shoes. Incredible!!! Prices were very fair!! I highly recommend

I had work done here twice,2nd time ,Boris an adjuster/ manager tryed (shaking me down) for extra…read moremoney,while I was in the waiting room,the extra went from $200 down to $20,which I kept saying NO to,I should have told the main manager or owner about it.I tell people the entire story when looking for a body shop.Never, Ever go there!

I'm very pleased with the excellent service and reliability of Fenders West Kelowna. I had a hit…read moreand run on my vehicle a few months back and called Fenders to see if they could help me with the repairs. I had never dealt with an ICBC claim before and was nervous about all the implications of getting approved and getting the work done. Shannon and the team at Fenders took care of the details, helped me line up the steps that I had to take to get approved, and got me in with no waiting time. They were fast, easy to deal with and super friendly. They got me into a car for the duration of the repair at no cost to me, and got the repair done in a timely manner. Shannon also made sure that they billed the insurance company directly so I wasn't paying huge out of pocket cost. Thanks guys for taking care of me and making this situation stress free for me.

I certainly appreciate the great service and value I received in my recent repair at Jerry's…read moreMuffler shop. I had a complete brake job done on my 2021 Toyota Tundra. I feel Jerry's has Very knowledgeable staff, and offers extremely Fair pricing. I would highly recommend getting your vehicle repaired there.

These guys are awesome. The muffler on my 2006 Explorer had been rattling forever and I was…read moreexpecting it to cost hundreds of dollars, like all the other repairs I've had to done on this POS. I took it in to see what was going on and get an estimate. They put it up on the lift, quoted me a price lower than what I thought the HST was going to be, and said they could have in done in fifteen minutes. Great bunch of guys.