I've donated here multiple times and the usual business is in, everyone talks like you're not there…read more( for better or worse), then you leave. Usually it's very casual so I liked it since I have severe anxiety. Then I came in and they did EVERYTHING to avoid resticking me with the needle. The employee had trouble finding my vein so she kept jiggling the needle in my arm. I said ow and she asked me if it hurt I said yes but its okay and if she would want to try my other arm. She said no because she didn't want to restock me and it took five minutes for her to stop jiggling the needle inside of my arm. The last time I came in after the needle was inserted and I couldn't get up and leave management came also and asked me about a conflict. I had no idea there was a conflict. Genuinely besides that I couldn't imagine what they meant. I spoke calmly, so did the employee, everything was calm and easy other than the pain. The management said they took note of what I said ( saying ow and politely asking if the other arm might be a better choice) and informed me I had two strikes against me now and if it happened again I'd be deferred or kicked out. This left me ashamed because I'm the type of person to cry if I accidentally hit a nat. Then it was pointed out to me that they accused me of starting conflict after the employee hurt me and I am now admittedly upset. I will not be coming back.

they are required to have people running the phones. no one is running the phones at all, so if…read moreanything serious ever happens the staff isnt gonna kno cause no one can reach them

Another great experience donating blood at this location. I came on a wintery day after receiving a…read moreconvenient text reminder from Versiti. This blood center was busy on a Saturday but very well organized. My donation specialist, Oluremi was efficient, friendly and skilled. She had no trouble accessing my vein and honestly the experience was about as painless as can be! I was done in record time and on my way. I'll be back again in 56-ish days!

My experiences giving blood at Versiti blood center on Meridian Street have been consistently…read morepositive. It feels SO good to do something so helpful and life changing -- and it requires minimal effort. I am typically in and out within 60-70 mins. I can go in the middle of a workday without skipping a beat. This is because it only takes about five minutes to complete the initial check-in/med check...and then while you're donating you are free to use your phone, read a book, etc. After you donate, you receive an email when your blood has been shipped to a medical center for use. It is so heartwarming to know that your donation was used for the benefit of someone else. This gives me pause...in a good way...every time. There is free parking on site. They will offer to schedule your next blood donation at the earliest point that you're eligible to donate again, making it so easy for you to return. And, have I even mentioned that there's a free snack at the end? The Nutter Butters are my go to. ;)

My first donation experience was mixed. Everyone I interacted with was cordial, and no one was rude…read moreto me. However, several aspects of the experience left me feeling that the donor experience could be more attentive. After being called back, I waited approximately 15 minutes before anyone started my donation. Once the donation was complete, I waited several more minutes before being disconnected. Customer across from me even asked why had I not been disconnected yet. Staff kept walking by and finally someone said they would unhook me and proceeded to tell me someone saw me and wasn't doing their job. I understand that centers can get busy, but a brief explanation or update would have made a big difference. It can leave a donor wondering whether they've been forgotten. During the donation itself, no one checked on me to see how I was feeling. Even a simple "How are you doing?" or "Are you feeling okay?" would have helped me feel more cared for and reassured that staff were attentive throughout the process. This was my first donation. I also didn't feel the music being played was appropriate for a medical setting. I realize music preferences are subjective, but I was hoping for a more clinical atmosphere that would help donors feel relaxed during the procedure. Overall, my impression was that their was a lack of efficiency, and the experience lacked the level of attentiveness and clinical atmosphere I expected. With a little more communication and periodic check-ins with donors, I believe the overall experience could be significantly improved.

It has been a long time since I have donated plasma and things have definitely changed since then…read more This location is pretty clean and organized when you first go in and do your physical etc.. It goes relatively quickly if you do some of the stuff online first when you arrive you will do your health questions and do your check in and then stand in line, I would have to say my only complaint is the lack of seats. For those of us that are older, and have arthritis standing for an hour or so, can really be traumatic on one's knees. I mentioned this before, but no one really had a reason why they don't have chairs. I do think that the phlebotomist and the front and people are pretty nice and caring and also are trained pretty well because sometimes I have gotten people who stick me and don't do well. At this location I haven't had that issue at all. They definitely check back with you. They're open to you asking questions , overall so far it has been a really good experience. One additional thing to note is that they have newer machines, so the actual process goes very quickly. Once you get connected I spend no more than 30 minutes there.

Jeanette has been outstanding and truly shifted the trajectory of my experience here! This woman…read morewent above and beyond to help me understand the process, the expectations, and the requirements. I can't explain how comfortable, patient, and supportive she was

Worst expirence today because of nurse with BLUE HAIR can't let anyone back no exceptions because…read moreof your heart rate!!!!

This review is specifically for the blood donation process that this location offers for the…read moregeneral public. You can typically get in just fine without making an appointment in the past, but the Red Cross has a great pre-registration option if you sign up ahead of time that will save you money. The staff here is always very friendly, they provide water if you need and plenty of juice and snacks for after you're done with your donation. And, obviously, they take all necessary COVID precautions very seriously. You can donate a normal pint of blood, double red, plasma, or platelets - talk to your phlebotomist about what makes the most sense for you. If you're able, please consider visiting soon to donate as there is a national shortage!

A well appointed, clean, location for the American Red Cross in Indy. They offer a variety of CPR…read moreand First Aid classes that are easy to enroll in at short notice. The guest representatives at the front are playful and kind, and absolutely enhanced my boring weekday class with humor and personality. The lobby offers a variety of seating and is spaced well to allow for distance while waiting for a class to begin. The class was efficient, and I felt well informed. The teacher arrived on time, but after me, and she was spunky which made the class move faster.

Very nice people, I just don't like how it'll take 3 hours if your a new donor. It is fast and easy…read moremoney though. Besides leaving a huge hole in your arm lol.

Pros: you're helping people, extra spending money, the facility is clean, some of the staff members…read moreare really cool, there are TVs to keep you comfortable, clean bathrooms Cons: staff is a hit or miss, some are incredibly friendly, while others are exhausting to deal with. Also it takes about 90 minutes or more and it's cold (bring a jacket). They do have covid protocols in place so make sure you're aware of their new rules.

I will never in my entire life go back to this place or donate through this company ever again. The…read morecompany is now Grifols which I have never had a problem with until arriving at this location. There's a gentleman who is a very tall, heavyset, bald man with a large framed pair of glasses, that is the single handedly most offensive and ignorant person I have ever met. When I arrived, everything was fine until they did a check of my arms and everything else. I had recently had blood work done at my primary care's office the Jane Polly Center on North Arlington and so there were some slight bruising and marks on my arms. When I pulled my sleeves up, I did state and identify this immediately, and even though I was able to provide all of the blood testing, I had done with dates and test names via MyChart to prove that my blood work was a valid reasoning for the marks of my arms and bruising. I was told that that was not a sufficient and reasonable explanation. That I had to somehow provide a statement on my chart that I had been stuck in both arms with syringes to draw blood. I have very constricted veins that roll almost every time. So it took a little while and trying both arms in order to get one to draw blood from. I did everything I could within my power to provide him with the information to show that I was in fact someone who had blood work done. But instead, I was dismissed and disregarded as nothing more than an " lying junkie, who had blast marks upon his arms" there was a lot more insensitive and rude as could be things said. But to spare you all the details of that part, you can just assume where that had gone given the statement he made that I did include. Even though it had been long enough since the blood work and I had sufficient hydration and nutrition in my body, I was treated as nothing but subhuman trash, who was not seen as equal and worthwhile. So I was dismissed on every claim I made to try and show that I wasn't what he was claiming me to be. I will never go back to this place and I hope that gentleman is fired because I heard him say these things to more than just me but in different situations

I just wanted to share my opinion and experience today at this Plasma Center, located at 3902…read moreMadison Ave, Indianapolis Indiana 46227. Today I went to this location to due my Weekly plasma donation, while at this center,I was disrespected by a staff member by the name of Alex Spiker, he was rude , in my opinion obnoxious, I had requested a certain staff member to proform my procedure,I told other staff member Robin that I wanted to know why he was refusing my request,then he came to my bed and said " I don't have to cater to your request" but upon looking at the guidelines for grifols plasma center I have the right to request a certain staff member to perform the phenbotomist task of my donation. I then went up to the front desk to speak to the facility director Devin, while speaking to another staff member Jodie, Alex Spiker came to the desk area and in a harah voice and told me to leave and not to bother the staff. I don't believe I deserve that type of treatment after being a loyal customer for many years. I don't recommend this facility, due to this staff member treating customers in such a hateful manner, I tried contacting their corporate office and got nowhere, I guess this facility a bad review and I hope other people see this review and avoid donating at that facility. Alex should not be allowed to work at that facility with that type of attitude.

I came here about a month ago to give blood. It was my first time here and only my second time ever…read moregiving blood so I was pretty nervous! The staff here was so nice & comforting! They answered all my questions willingly and even let me feel the bag after it was done! I'm in nursing school, so this kind of stuff fascinates me! I also learned if you have O- blood like me, they REALLY need those people to donate!