Hi, some staff very rude,,they treat you like you need them, so take it or leave it and some needed it desperately so they just put up with the routine stress. It is not all the staff that is this way and I'm not talking about somebody with an occasional bad day, but even the rude ones seem to have their favorites and are nicer.. my blue light came on first twice and they jumped over to somebody else. The first time I let it go the second time they did not seem to appreciate my comment.. it still may be worth going to to donate and serve the community and get compensated and have your patience tested and stretched while you're there with a smile. Best wishes and blessings to you all.. read more

1st time donating everything was awesome!! The staff from beginning to end was 10 out of 10. 2nd time donating the staff upfront was nice and friendly. The gentleman in the back calling people to a chair was rude and very off putting. The young lady "disconnecting" me from the machine was very nice and friendly. So the 2nd time I didn't care for the location too much. Now the 3rd time was straight horrible. The young girl who called me to the chair had a very thick accent (which I didn't mind. Just made it kind of hard for me to understand her). This young girl also stuck the needle too far up my arm. How I know that...because the machine literally kept beeping and 3 different girls at 3 different times came over to hit a button so the machine would stop beeping. Never once did any of these girls come over to see why the machine was beeping until about 20 minutes after it wouldn't stop beeping. The whole time I was there this time; made me very upset! The 3rd time I was there I arrived at 7:45am (because on Saturday's this location opens at 8am). Well management didn't open the doors until 8:42am!!! Mind you it was -8 degrees outside & people were standing outside waiting to get in!! The totally time that I was in this location was 8:45am until 10:38am!!! The 1st time I was there (from start to finish) it was about a total of 40 minutes. The 2nd time was an hour and a half. The 3rd time was unacceptable!! I was seen upfront by the techs at 8:45am. I did not get "unhooked" from the machine until 10:38am!!! That is totally ridiculous!!! I most definitely would not recommend anyone to go this this location!! DO DONATE WITH THIS COMPANY!! But this location gets 1 star from me personally!! read more

I had donated regularly about 2 years ago. Went to donate recently and they had no record I was ever there had to go through lengthy sign up process again and was told I could not donate. If you have any health conditions or take any medications you probably won't be able to donate. read more

WOW WOW WOW. do not waste your time or risk health here. Ive been here 8 times prior, each experience different. Today was a HORROR. Geraldine a RN her tag said. what a masty person this is. She was wearing old dirty gloves. She immediatley grabbed my hands for mo reason. Then began feeling my arms all the way to my shoulders. then the fingerstick. Blood everywhere none in the tube.Shes rubbing on counter. Then she starts grilling me about weight. she is a nasty , miserable person. I got up and went and found a manager. The manager says YOU have to come back.we cannot correct our incompitance. i loudly said "I will never come back to this filthy place.BEWARE ITS NOT WORTH THE RISK , AND BEING TREATED LIKE CRAP. The money they pay you is also a scam . You never get the money they claim.The card charges you to. use it. by card company and where evet you use it. We do not need this Vampire in our midst Syracusr. read more

Great place staff do what then can when they can! They deal with a lot of people from different lifestyles and backgrounds! U do have a choice you respect the rules and staff! You will be going out the door. With the money everyone says they don't need read more

Very helpful and nice greeting staff, not a long process at all if you go at the right times but the most time I've spent there is an hour to two hours and that's not bad at all considering the payouts and how many people you help in the process. A very useful way to get cash off your CSL Plasma card is going to the Tops grocery store in the plaza that CSL Plasma is in and you can go withdrawal money for only a 17€ fee or just by simply buying a banana. I highly recommend this to anyone who wants to make a quick buck or simply likes helping people. read more